63 Autodesk incidents · April 2026 — official updates, affected components, duration and resolution details.
We are investigating an issue where customer are experiencing increased latency and slower request processing times while interacting with Flow Production Tracking(FPTR). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are intermittently experiencing latency when accessing multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are unable to publish their workflows in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to investigate reports of customers experiencing an issue where they are unable to access the Submittals module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma Build in the European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
We are continuing to work on resolving this issue where customers are not receiving email notifications, including case closure emails, survey emails, and other case-related communications via Autodesk support. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On June 20, 2026 at 01:14 AM PDT, Autodesk identified an issue where customers were unable to edit or save their DST files in the Sheet Set Manager within AutoCAD Web. Once the issue was resolved on June 20, 2026 at 01:24 AM PDT, AutoCAD Web returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are unable to view support article content under the Account Management section on Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing issues with misaligned models in the BIM 360 Model Coordination viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On June 16, 2026 at 01:00 PM PST, Autodesk identified an issue where customers received multiple email notifications for a single role change action within User Management Service in Autodesk account. The issue affected notifications only; no duplicate role changes or permission updates occurred within the system. Once the issue was resolved on June 16, 2026 at 10:00 PM PST, Autodesk account returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
On June 02, 2026, at 05:48 AM PDT, Autodesk identified an issue where customers were unable to create milestones in Fusion. Once the issue was resolved on June 08, 2026, at 04:12 PM PDT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On June 16, 2026, at 03:22 AM PDT, Autodesk identified an issue where customers were unable to receive Email responses from Autodesk Support. Once the issue was resolved on June 16, 2026, at 04:39 AM PDT, Autodesk Support returned to normal operation. This incident has been resolved. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where customers are unable to invite users, create teams, and add users to teams and groups within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
On June 13, 2026 at 01:07 AM PDT, Autodesk identified an issue where customers were unable to access ACS Forms within Forma Build. Once the issue was resolved on June 13, 2026 at 01:13 AM PDT, Forma Build returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
On June 11, 2026 at 1:46 PM, Autodesk identified an issue where customers were unable to load the Product Details page within Autodesk Account. Once the issue was resolved on June 11, 2026 at 2:25 PM PDT, Autodesk Account returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
We are investigating an issue where a subset of customers are unable to copy files with drawings in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
We are investigating an issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
We have identified the cause of the issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing latency while viewing up-to-date product usage and consumption data in the Autodesk Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.
We are continuing to investigate an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where a subset of customers using APS - Data Management are experiencing issues while accessing Fusion data. We have subsequently determined that this issue is also impacting BOM (Bill of Materials) export workflows in Fusion and Fusion Team. We are actively investigating and will provide an update within 60 minutes or sooner if additional information becomes available.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.