Historial de interrupciones de Barracuda

1. September 4, 2026 at 3:43 PM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. September 4, 2026 at 4:55 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. September 4, 2026 at 7:39 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. September 2, 2026 at 5:31 PM UTCinvestigating

   El equipo está investigando

2. September 2, 2026 at 5:44 PM UTCinvestigating

   Estamos investigando un número de login. El problema parece ser intermitente.

3. September 2, 2026 at 6:10 PM UTCmonitoring

   Actualmente se restablecen los accesos y las operaciones y se vigilará para asegurar que se haya abordado la causa raíz.

4. September 2, 2026 at 8:54 PM UTCresolved

   Este incidente se resuelve

Traducido automáticamente desde la actualización oficial del incidente.

1. September 1, 2026 at 1:08 AM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. September 1, 2026 at 1:37 AM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. September 1, 2026 at 11:23 AM UTCresolved

   Incident resolved

Traducido automáticamente desde la actualización oficial del incidente.

1. August 31, 2026 at 11:25 PM UTCinvestigating

   Estamos investigando la causa de esta cuestión.

2. September 1, 2026 at 12:48 AM UTCresolved

   The incident has been resolved and root cause investigation is proceeding.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 24, 2026 at 2:17 PM UTCinvestigating

   Actualmente se está investigando la cuestión.

2. August 24, 2026 at 4:57 PM UTCmonitoring

   La funcionalidad de búsqueda y el flujo de correo han sido restaurados. Mailflow está experimentando una copia de seguridad de unas pocas horas.

3. August 25, 2026 at 1:39 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 10, 2026 at 4:57 PM UTCinvestigating

   The XDR dashboard is currently unavailable. The engineering team is working on the issue and expects to restore service soon.

2. August 10, 2026 at 5:00 PM UTCresolved

   This incident has been resolved.

1. August 5, 2026 at 3:47 PM UTCmonitoring

   Barracuda XDR experimentó una interrupción intermitente del servicio que afectó la detección de señales para la fuente de datos de CloudGen Firewall del 24 de julio a las 1:40 AM UTC hasta hoy, impactando a los clientes en la región de la UE. Durante este período, los datos de detección de amenazas de esta fuente no fueron procesados por nuestro motor de detección y, en consecuencia, las alertas asociadas con esta fuente de datos pueden no haberse generado. Nuestro equipo de ingeniería ha identificado la causa raíz del problema y ha implementado las medidas correctivas necesarias para restaurar operaciones normales. Seguiremos vigilando de cerca el medio ambiente para garantizar la estabilidad de los servicios y confirmar la plena recuperación de toda la funcionalidad impactada. Sinceramente lamentamos esta perturbación y cualquier inconveniente que pueda haber causado. Mantener la fiabilidad e integridad de nuestros servicios sigue siendo una prioridad máxima, y apreciamos su paciencia, comprensión y confianza continua.

2. August 5, 2026 at 5:37 PM UTCresolved

   This incident has been resolved, and the impacted threat detection is now fully operational

Traducido automáticamente desde la actualización oficial del incidente.

1. August 3, 2026 at 8:56 PM UTCmonitoring

   Intentar crear un nuevo incidente podría resultar en un estado de "creación" más largo de lo habitual. Hemos identificado la cuestión, implementado una solución y estamos monitoreando la solución. Gracias por su paciencia mientras el sistema continúa recuperándose.

2. August 4, 2026 at 12:15 AM UTCmonitoring

   El sistema es estable y recuperado. Seguiremos monitoreando durante las próximas horas.

3. August 4, 2026 at 1:56 PM UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 31, 2026 at 5:36 PM UTCinvestigating

   Hemos identificado un problema que puede afectar a algunos clientes de Authentication Services específicamente alrededor del "Login with Microsoft Button". La funcionalidad de los servicios de autenticación puede verse afectada por este problema.

2. July 31, 2026 at 6:02 PM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 31, 2026 at 6:02 PM UTCresolved

   Hemos resuelto un problema que estaba afectando a algunos clientes de Servicios de Authentication.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 29, 2026 at 4:16 PM UTCmonitoring

   Barracuda XDR experimentó una interrupción intermitente en la detección de señales después de la puesta en marcha de cambios en el enriquecimiento de la norma SIEM a principios de esta mañana (UTC). Como resultado, la generación de alertas puede haberse retrasado en todas las regiones. Nuestro equipo de ingeniería identificó rápidamente la causa subyacente e implementó las acciones correctivas apropiadas para restaurar la funcionalidad normal. Seguiremos vigilando de cerca el medio ambiente para garantizar la estabilidad permanente y el pleno restablecimiento del desempeño operacional previsto.

2. July 29, 2026 at 5:55 PM UTCresolved

   Este incidente se ha resuelto y la detección de amenazas está en pleno funcionamiento

Traducido automáticamente desde la actualización oficial del incidente.

1. July 23, 2026 at 7:02 PM UTCinvestigating

   Actualmente estamos investigando un outage a todos los servicios de inicio de sesión debido a una actualización de mantenimiento. Actualizará cuando vuelva a ser revertido.

2. July 23, 2026 at 7:03 PM UTCinvestigating

   El número comenzó a las 16:33 UTC

3. July 23, 2026 at 8:36 PM UTCinvestigating

   Seguimos investigando esta cuestión.

4. July 23, 2026 at 8:37 PM UTCresolved

   Hemos resuelto un problema que estaba afectando a algunos clientes de Servicios de Authentication.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 7, 2026 at 12:22 PM UTCinvestigating

   We are currently investigating the issue.

2. July 7, 2026 at 1:21 PM UTCresolved

   This incident has been resolved.

1. July 6, 2026 at 3:15 PM UTCidentified

   Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations. Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible. We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.

2. July 7, 2026 at 5:24 PM UTCmonitoring

   We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.

3. July 7, 2026 at 5:40 PM UTCresolved

   This incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational

1. July 2, 2026 at 3:25 AM UTCinvestigating

   We are currently investigating this issue.

2. July 2, 2026 at 3:27 AM UTCmonitoring

   We are monitoring the results.

3. July 2, 2026 at 9:06 AM UTCresolved

   This incident has been resolved.

1. July 1, 2026 at 11:40 PM UTCinvestigating

   The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.

2. July 2, 2026 at 1:40 AM UTCinvestigating

   Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.

3. July 2, 2026 at 3:11 PM UTCresolved

   The engineering investigation is complete.  The incident was caused by a datacenter device failure which has been addressed.  Mail items which were deferred during the incident are now processed and available for search.

1. June 22, 2026 at 9:07 PM UTCmonitoring

   Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.

2. June 23, 2026 at 12:24 AM UTCmonitoring

   We are continuing to monitor for any further issues.

3. June 23, 2026 at 12:24 AM UTCresolved

   We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC.  We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.

1. June 11, 2026 at 10:02 AM UTCidentified

   The issue has been identified and a fix is being implemented.

2. June 11, 2026 at 11:27 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 11, 2026 at 3:22 PM UTCresolved

   This incident has been resolved.

1. June 3, 2026 at 8:44 PM UTCidentified

   Barracuda XDR is currently experiencing an issue in ingesting the logs into XDR platform which impacts the customers globally. Our engineering has been actively working to address this issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We will provide further updates once the root-cause is identified. Thank you for your patience and understanding

2. June 3, 2026 at 10:12 PM UTCresolved

   This incident has been resolved, and the events ingestion is now fully operational

1. May 15, 2026 at 10:12 AM UTCinvestigating

   We are currently investigating this issue.

2. May 15, 2026 at 12:26 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 16, 2026 at 1:39 AM UTCresolved

   This incident has been resolved.

1. May 12, 2026 at 3:39 PM UTCidentified

   PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.

2. May 12, 2026 at 6:41 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 13, 2026 at 2:34 PM UTCmonitoring

   We are continuing to monitor for any further issues.

4. June 12, 2026 at 1:59 PM UTCresolved

   This incident has been resolved.