Degraded Rewards Experience
Resolved
This incident has been resolved.
Apr 7, 1:01 PMResolved Apr 7, 4:01 PMMajorRewards
Status Provider
Home
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Status
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Service
Home
/
Status
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Service
Employee recognition and rewards platform for boosting team performance.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
18
Components
0
Active incidents
0
Maintenance
33.33%
90d uptime
Degraded Rewards Experience
Apr 7, 1:01 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 18 of 18 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Bonusly Platform | Operational | Group | Not recorded |
Integrations | Operational | Group | Not recorded |
Achieve (Performance) | Operational | Component | Not recorded |
SFTP | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
Annoucements | Operational | Component | Not recorded |
Celebrations | Operational | Component | Not recorded |
Heroku | Operational | Component | 6/19/2026 |
Slack | Operational | Component | Not recorded |
Incentives | Operational | Component | Not recorded |
Intercom Intercom APIs | Operational | Component | Not recorded |
Slack Notifications Fri 8/13 2PM MDT The issue is resolved and is related to an update Slack made with their infrastructure. Functionality has been nominal for the last 1.5 hours. Fri 8/23 12PM MDT We're continuing to investigate an issue with the help of Slack where notifications of new recognition on the platform are only being delivered intermittently to Slack user's DMs. All other slack functionality is working as normal. | Operational | Component | Not recorded |
Intercom Email | Operational | Component | Not recorded |
MS Teams | Operational | Component | Not recorded |
Recognition Formerly "Web" | Operational | Component | Not recorded |
Reporting & Analytics | Operational | Component | Not recorded |
Intercom Chats and Posts | Operational | Component | Not recorded |
Rewards | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Bonusly is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
33.33%
Known uptime
3 known history days
18
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
12
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Heroku
Operational
API
Operational
Achieve (Performance)
Operational
Annoucements
Operational
Bonusly Platform
Operational
1
operational days
1
degraded days
1
outage days
0
maintenance days
87
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
Monitoring the situation confirms performance is nominal. Thanks for your patience!
We've successfully retried all failed redemptions from this morning. New rewards are being fulfilled as expected. Thanks for riding through this with us!
Performance continues to be nominal after several hours of monitoring, and we're marking this incident as resolved.
Our partners have resolved the issue.
Our fix is now deployed and we're seeing normal volume of successful username/password logins.
This is now resolved
This issue has been resolved, Rewards are now accessible.
Service continues to operate as normal. This issue with Cloudfare is now resolved.
We experienced a temporary performance issue due to an unexpected spike in background job processing. Our engineering team quickly scaled system resources and restored normal performance within minutes. All services are now fully operational and we’re implementing safeguards to prevent a recurrence.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Bonusly status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.bonus.ly
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
