Historial de interrupciones de Campaign Monitor

1. September 4, 2026 at 11:20 AM UTCupdate

   Somos conscientes de un problema que afecta actualmente la entrega de correo electrónico a dominios de Microsoft (Outlook, Hotmail, Live). Este es un problema del lado receptor al final de Microsoft y se está viendo en toda la industria, con múltiples proveedores de correo electrónico que informan del mismo comportamiento esta mañana. No es una indicación de un problema con su cuenta, su envío o nuestra plataforma. Hemos planteado esto directamente con Microsoft y estamos esperando su respuesta. El correo a otros proveedores no está afectado. Compartiremos una actualización tan pronto como nos enteremos. Gracias por su paciencia.

2. September 4, 2026 at 1:22 PM UTCupdate

   Continuamos monitoreando la entrega de correos electrónicos a dominios de Microsoft. Aunque hemos visto alguna mejora y muchos correos electrónicos están llegando a través, lamentablemente sigue habiendo una proporción de correos electrónicos que no se están entregando con éxito. Compartiremos una actualización tan pronto como tengamos más información.

3. September 7, 2026 at 9:24 AM UTCupdate

   La entrega a dominios de Microsoft (Outlook, Hotmail, Live) ha mejorado desde el viernes pasado. Algunos que envían IPs siguen viendo retrasos, por lo que puede notar una entrega más lenta a las direcciones de Microsoft en algunas campañas mientras que esto resuelve o aumenta los rebote suave. Esto sigue siendo un problema del lado receptor en el final de Microsoft y no está relacionado con su cuenta, su envío, o nuestra plataforma. Hemos estado en contacto con Microsoft y seguimos monitoreando de cerca a medida que se recupera la entrega. Gracias por su paciencia.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 11:07 AM UTCupdate

   No es posible iniciar sesión en Campaign Monitor en este momento, nuestro equipo está al tanto de la causa y está trabajando para tener esta orden tan pronto como sea posible.

2. July 16, 2026 at 11:40 AM UTCupdate

   Nuestro equipo de ingeniería continúa investigando el tema y está trabajando para resolverlo lo antes posible. Si bien la aplicación no está disponible actualmente, esto no afecta a los correos electrónicos que ya se han enviado, los enlaces e imágenes dentro de esos correos electrónicos continuarán trabajando como se espera.

3. July 16, 2026 at 12:02 PM UTCupdate

   Nuestro equipo ha resuelto el problema, y la aplicación está funcionando como normal. Seguiremos vigilando de cerca la situación y actualizaremos la página de estado con cualquier información adicional.

4. July 16, 2026 at 12:16 PM UTCresolved

   La aplicación está funcionando normalmente y los clientes ahora pueden iniciar sesión sin ningún problema. Cualquier campaña programada para enviar durante el período la solicitud no estaba disponible ahora enviará. Desafortunadamente, los correos electrónicos transaccionales que fueron disparados durante este período no serán enviados y tendrán que ser re-triggered.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 22, 2026 at 12:33 AM UTCupdate

   Actualmente estamos investigando un problema donde los formularios de registro no pueden ser editados o previstos dentro de la aplicación. Las formas publicadas de inscripción siguen siendo totalmente funcionales y no son impactadas. Estamos trabajando para identificar la causa raíz y restaurar la funcionalidad completa. Proporcionaremos actualizaciones a medida que se disponga de más información.

2. June 22, 2026 at 2:41 AM UTCupdate

   Se ha aplicado una solución, y actualmente estamos verificando que toda la funcionalidad está funcionando como se espera antes de resolver este incidente. Los clientes ya no deben experimentar problemas con formularios de registro. Seguiremos monitoreando el rendimiento.

3. June 22, 2026 at 2:57 AM UTCresolved

   El incidente ya se ha resuelto. Los clientes ya no deben experimentar problemas con formularios de registro.

Traducido automáticamente desde la actualización oficial del incidente.

1. April 1, 2026 at 7:27 AM UTCupdate

   Customers that have access to SMS are not currently able to access SMS settings or send SMS campaigns. This issue does not impact email sending or email campaigns. Our engineering team are working on resolving this issue as soon as possible.

2. April 2, 2026 at 2:47 AM UTCresolved

   The incident has now been resolved. Customers should no longer experience problems accessing SMS Settings or sending SMS campaigns.

1. March 4, 2026 at 9:56 AM UTCupdate

   Actualmente estamos viendo retrasos al importar suscriptores a través de la API o dentro de la aplicación. Nuestro equipo de ingeniería está trabajando en una resolución.

2. March 4, 2026 at 10:11 AM UTCupdate

   Nuestro equipo de ingeniería ha identificado la causa y ahora está procesando el atraso de las importaciones, actualmente esperamos que esto esté completo en aproximadamente 30 minutos.

3. March 4, 2026 at 10:49 AM UTCupdate

   Esta cuestión se ha resuelto y ya no hay demoras en la importación de suscriptores.

4. March 4, 2026 at 10:50 AM UTCresolved

   Esta cuestión se ha resuelto y ya no hay demoras en la importación de suscriptores.

Traducido automáticamente desde la actualización oficial del incidente.

1. March 3, 2026 at 8:35 AM UTCupdate

   Los clientes pueden experimentar problemas importando suscriptores a una lista. Las importaciones están procesando, pero están tomando mucho más tiempo de lo normal.

2. March 3, 2026 at 10:27 AM UTCresolved

   Nuestro equipo de ingeniería ha podido resolver el problema y las importaciones se están procesando normalmente.

Traducido automáticamente desde la actualización oficial del incidente.

1. February 19, 2026 at 12:18 PM UTCupdate

   Customers may experience issues triggering automated journeys at this time. Our engineering team are aware and currently investigating. Thank you for your patience.

2. February 19, 2026 at 1:17 PM UTCupdate

   We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent..

3. February 19, 2026 at 7:29 PM UTCupdate

   We are continuing to work on a fix and will provide further updates. Customers may currently experience delays in automated journey emails being sent.

4. February 19, 2026 at 8:43 PM UTCupdate

   A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience delays in triggering journeys, though we are monitoring results.

5. February 19, 2026 at 8:56 PM UTCresolved

   The incident has now been resolved. Customers should no longer experience delayed automated journey triggers.

1. January 19, 2026 at 12:38 AM UTCupdate

   We are aware that some customers are experiencing access issues with CM. We are currently investigating and will keep you updated.

2. January 19, 2026 at 12:58 AM UTCresolved

   The incident has now been resolved. Customers should no longer experience the access issue.

1. November 7, 2025 at 7:04 PM UTCupdate

   We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

2. November 7, 2025 at 7:32 PM UTCupdate

   Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

3. November 7, 2025 at 7:43 PM UTCresolved

   The incident has now been resolved. Customers should no longer experience issues importing subscribers.

1. October 23, 2025 at 1:56 PM UTCupdate

   We’ve received reports that some customers are having trouble importing subscribers. We are currently investigating and will keep you updated.

2. October 23, 2025 at 2:51 PM UTCupdate

   We are continuing to work on a fix and will provide further updates. Customers may currently experience issues importing subscribers.

3. October 23, 2025 at 4:28 PM UTCupdate

   A fix is in progress, but customers may continue to experience delays importing subscribers while the backlog of data is processed. We are continuing to monitor the issue and will provide further updates.

4. October 23, 2025 at 4:53 PM UTCupdate

   Imports have caught up and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues importing subscribers, though we are monitoring results.

5. October 23, 2025 at 6:00 PM UTCresolved

   The incident has now been resolved. Customers should no longer experience issues importing subscribers.

1. September 21, 2025 at 11:55 PM UTCupdate

   Some customers experienced errors when accessing email builder. The issue was identified and systems were fully restored.

2. September 22, 2025 at 12:19 AM UTCresolved

   The issue has now been resolved. Customers should no longer experience errors when accessing email builder.

1. August 20, 2025 at 1:35 PM UTCupdate

   Some customers may currently experience issues with the design & spam tests found under "Run inbox tests." We are working to resolve this as soon as we can. Thanks for your patience.

2. August 20, 2025 at 2:43 PM UTCupdate

   We are continuing to work on a fix and will provide further updates. Customers may currently experience issues running design & spam tests.

3. August 20, 2025 at 9:36 PM UTCresolved

   The incident has now been resolved. Customers should no longer experience issues running design & spam tests.

1. August 1, 2025 at 4:00 PM UTCupdate

   Some customers may currently experience issues creating and updating segments. We are working to resolve this as soon as we can. Thanks for your patience.

2. August 1, 2025 at 6:30 PM UTCresolved

   The incident has now been resolved. Customers should no longer experience issues creating and updating segments.

1. June 12, 2025 at 1:00 AM UTCupdate

   Actualmente estamos realizando una actualización en la base de datos Insights. Se espera que este proceso tome aproximadamente 1 hora, durante el cual los Insights no estarán disponibles. Se procesará el atraso de datos de Insights una vez que la actualización esté completa. No se prevé ningún impacto en otras esferas de la aplicación.

2. June 12, 2025 at 2:04 AM UTCresolved

   Se han completado con éxito las actualizaciones de la base de datos Insights. Hay entradas disponibles. Gracias por su paciencia.

Traducido automáticamente desde la actualización oficial del incidente.

1. May 15, 2025 at 9:58 AM UTCupdate

   Some customers may currently experience delays when importing subscribers. We are working to resolve this as soon as we can. Thanks for your patience.

2. May 15, 2025 at 10:27 AM UTCupdate

   Our engineering team have been able to ensure that subscribers can be imported successfully. We are currently investigating the root cause to avoid any further issues.

3. May 15, 2025 at 11:22 AM UTCresolved

   Our engineering team have resolved the problem here and there are no further issues importing subscribers.

1. February 14, 2025 at 11:12 PM UTCupdate

   Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

2. February 15, 2025 at 2:56 AM UTCupdate

   Payments are now being processed. We're continuing to monitor this before confirming that there are no further issues.

3. February 15, 2025 at 8:32 AM UTCresolved

   The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

1. February 13, 2025 at 6:41 AM UTCupdate

   Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

2. February 13, 2025 at 9:13 AM UTCupdate

   Our payment processor have indicated that problems have been resolved, we're continuing to monitor this before confirming that there are no further issues.

3. February 13, 2025 at 11:57 AM UTCresolved

   The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

1. February 13, 2025 at 4:21 AM UTCupdate

   Some customers may experience issues with processing payments and adding credit cards. This is due to an issue affecting payment processor Braintree (A PayPal Service).

2. February 13, 2025 at 6:03 AM UTCresolved

   The service disruption affecting payment processor Braintree (A PayPal Service) has been resolved. Customers should no longer experience issues with payment processing or adding credit cards.

1. January 23, 2025 at 6:52 PM UTCupdate

   We’ve received reports that some customers are having trouble sending test emails. We are currently investigating and will keep you updated.

2. January 23, 2025 at 7:23 PM UTCupdate

   We are continuing to work on a fix and will provide further updates. Customers may currently experience issues sending test emails.

3. January 23, 2025 at 7:59 PM UTCupdate

   A fix has been implemented and we are verifying that everything is working as expected before resolving the status page. Customers should no longer experience issues receiving test emails though we are monitoring results.

4. January 23, 2025 at 8:17 PM UTCresolved

   The incident has now been resolved. Customers should no longer experience issues receiving test emails.

1. November 21, 2024 at 6:40 AM UTCupdate

   We’ve received reports that some customers are having trouble accessing accounts. We are currently investigating and will keep you updated.

2. November 21, 2024 at 6:54 AM UTCresolved

   The issue has now been resolved. Customers should no longer experience problems accessing accounts.