52 Campuslabs incidents · April 2023 — official updates, affected components, duration and resolution details.
Actualmente estamos investigando esta cuestión.
Se ha aplicado una solución y estamos monitoreando los resultados.
Traducido automáticamente desde la actualización oficial del incidente.
Actualmente estamos investigando una cuestión que afecta a ciertas funciones administrativas dentro de Engage. Los usuarios pueden experimentar errores o no poder acceder a algunas páginas administrativas y flujos de trabajo. Nuestro equipo está investigando activamente el tema y trabajando para restaurar la plena funcionalidad. Proporcionaremos actualizaciones a medida que se disponga de más información.
Seguimos investigando esta cuestión.
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
We are currently investigating this issue.
This incident has been resolved.
We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the site. Our team is actively working to restore full admin functionality.
Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users, you can do this by restarting your device or opening Command Prompt and running the following command: ipconfig /flushdns Once completed, please try accessing the site again and let us know if the issue persists.
Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users: Restart your computer, or Open Command Prompt and run: ipconfig /flushdns For Mac Users: Restart Device or Open Terminal. Run Commands: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder Once completed, please try accessing the site again and let us know if the issue persists.
We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the admin navigation, and reports failing to download. Our team is actively working to restore full admin functionality.
We are actively working to correct an issue with site functionality and navigation in Engage. This issue should be resolved for our .com domains in the U.S., and we are actively working through updates for the remaining areas now. As these updates propagate, you should begin to see admin navigation, pages, and reports coming back online. We will post further updates shortly.
We believe the issue has been addressed. We will continue monitoring and post a final update soon.
This incident has been resolved.
We are currently investigating an issue with site navigation and features in Engage
We are continuing to investigate this issue.
The issue affecting site navigation and features in Engage has been resolved, and all functionality is now operating normally. If you continue to experience any issues, please contact Support
This incident has been resolved.
We are aware of an "Unexpected Error" message appearing when attempting to view or edit standards in Accreditation that have a Credentials Roster attached. The Development Team is currently investigating the cause of the error.
The Accreditation standards and Credentials Rosters are now loading as expected.
A third party service provider, Cloudflare, is experiencing issues this morning. Users may be unable to access their Engage instance. When the Cloudflare issue is resolved, we expect Engage to operate as expected.
We believe the Cloudflare issue affecting Engage has been addressed. We will continue monitoring and post a final update soon.
We are continuing to monitor for any further issues.
We are receiving reports of users who have been unable to access their Engage site. Our Development team is currently reviewing the state of the application.
A fix has been implemented and we are monitoring the results.
The issue with Engage access has been resolved and no further incidents have been reported.
We are currently investigating an issue with Forms in Engage. Users should still be able to submit forms, but viewing submissions is affected.
A recent fix was deployed for the submission errors, and the issue appears to be resolved. Our team will continue monitoring closely throughout the day in case anything resurfaces.
The issue with forms in Engage was resolved and no further incidents have been reported.
We are currently investigating an issue with various areas of the Engage application.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently seeing an issue pulling course reports for admins and faculty. Technical teams are investigating this issue.
The issue with Reporting in Evaluate was resolved and no further incidents have been reported.
We are currently investigating an issue with Forms in Engage which prevents Forms featuring Additional Fields from being successfully completed.
The issue with Form in Engage was resolved as of approximately 12:30 PM EST and no further incidents have been reported.
We are currently investigating an issue with creating and editing Events in Engage. We will post an update shortly.
The issue with creating and editing Events in Engage was resolved as of approximately 9:40am ET and no further incidents have been reported.
We are currently investigating an issue with accessing Engage. We will post an update shortly.
The issue with accessing Engage was resolved as of approximately 10:47am ET and no further incidents have been reported.
We are currently investigating an issue with accessing Anthology Portfolio via LTI links in the LMS. We will post an update shortly.
The issue with accessing Anthology Portfolio via LTI links in the LMS was resolved as of approximately 5:45pm ET and no further incidents have been reported.
We are actively working to correct an issue with reviewing and creating Forms in Engage.
The issue with Forms in Engage was resolved as of approximately 8:00 PM EST.
We are currently investigating an issue with accessing Anthology Portfolio via LTI links in the LMS. We will post an update shortly.
The issue with accessing Anthology Portfolio via LTI links in the LMS was resolved as of approximately 9:55am ET and no further incidents have been reported.
We are currently investigating an issue with accessing Anthology Portfolio. We will post an update shortly.
The issue with accessing Portfolio was resolved as of approximately 9:50am ET and no further incidents have been reported.
We are currently investigating an issue with accessing Engage.
We are continuing to investigate this issue.
We believe the issue with accessing Engage has been addressed. We will continue monitoring and post a final update soon.
The issue with accessing Engage was resolved as of September 5, 2024. We have been monitoring and optimizing the situation since, and no further incidents have been reported.