Historial de interrupciones de Canva

1. July 31, 2026 at 6:55 PM UTCinvestigating

   Algunos usuarios pueden tener problemas usando Canva. Nuestros equipos están investigando esto urgentemente y proporcionaremos una actualización pronto.

2. July 31, 2026 at 7:02 PM UTCidentified

   Hemos identificado un problema que afecta a suscripciones, facturación y pagos en Canva. Nuestros equipos están trabajando para solucionar el problema.

3. July 31, 2026 at 7:24 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 31, 2026 at 7:58 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 13, 2026 at 10:57 PM UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. July 13, 2026 at 11:04 PM UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. July 13, 2026 at 11:17 PM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. July 12, 2026 at 8:38 AM UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. July 12, 2026 at 5:29 PM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. July 9, 2026 at 5:55 PM UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. July 9, 2026 at 5:58 PM UTCinvestigating

   We are continuing to investigate this issue.

3. July 9, 2026 at 11:23 PM UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. July 10, 2026 at 12:13 AM UTCidentified

   The issue has been identified and a fix is being implemented.

5. July 10, 2026 at 12:34 AM UTCresolved

   This incident has been resolved.

1. July 9, 2026 at 12:50 PM UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. July 9, 2026 at 1:51 PM UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. July 9, 2026 at 2:04 PM UTCresolved

   This incident has been resolved.

1. July 6, 2026 at 7:00 AM UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. July 7, 2026 at 1:24 AM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. July 2, 2026 at 9:10 AM UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. July 2, 2026 at 9:12 AM UTCinvestigating

   We are continuing to investigate this issue.

3. July 2, 2026 at 11:00 AM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. July 2, 2026 at 12:44 AM UTCinvestigating

   We are currently investigating this issue.

2. July 2, 2026 at 2:21 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. July 2, 2026 at 4:19 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. July 2, 2026 at 6:44 AM UTCresolved

   This incident has been resolved.

1. June 23, 2026 at 11:01 PM UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. June 23, 2026 at 11:19 PM UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. June 23, 2026 at 11:51 PM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. June 22, 2026 at 4:16 AM UTCidentified

   The issue has been identified and a fix is being implemented.

2. June 22, 2026 at 7:28 AM UTCresolved

   This incident has been resolved.

1. June 17, 2026 at 2:53 AM UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. June 17, 2026 at 2:54 AM UTCinvestigating

   We are continuing to investigate this issue.

3. June 17, 2026 at 3:07 AM UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. June 17, 2026 at 3:26 AM UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. June 17, 2026 at 3:54 AM UTCresolved

   This incident has been resolved.

1. June 15, 2026 at 8:20 PM UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. June 15, 2026 at 8:30 PM UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. June 15, 2026 at 9:03 PM UTCresolved

   This incident has been resolved.

1. June 15, 2026 at 11:34 AM UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. June 15, 2026 at 12:10 PM UTCresolved

   This incident has been resolved.

1. June 15, 2026 at 11:01 AM UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. June 15, 2026 at 11:22 AM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. June 12, 2026 at 4:45 AM UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. June 12, 2026 at 5:16 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 12, 2026 at 6:25 AM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. June 9, 2026 at 3:41 AM UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. June 9, 2026 at 3:45 AM UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. June 9, 2026 at 4:19 AM UTCresolved

   This incident has been resolved.

1. May 29, 2026 at 1:48 AM UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. May 29, 2026 at 1:58 AM UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. May 29, 2026 at 2:12 AM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. May 22, 2026 at 3:34 AM UTCinvestigating

   We are currently investigating the issue.

2. May 22, 2026 at 3:46 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 22, 2026 at 4:07 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 22, 2026 at 4:41 AM UTCresolved

   This incident has been resolved.

1. May 21, 2026 at 4:56 AM UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. May 21, 2026 at 5:40 AM UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. May 21, 2026 at 6:28 AM UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. May 12, 2026 at 4:15 AM UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. May 12, 2026 at 4:42 AM UTCresolved

   This incident has been resolved.