Actualización de la infraestructura — Sábado, 2026-07-25 de 01:00 a 02:00 UTC
MaintenanceMaintenance event
- complete
El mantenimiento ya está completo. Gracias por su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
37 Celonis incidents · June 2026 — official updates, affected components, duration and resolution details.
El mantenimiento ya está completo. Gracias por su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
Buenas noticias - este tema ha sido resuelto y todo debe estar funcionando normalmente ahora. Continuamos monitoreando de cerca para asegurarnos de que todo permanezca estable. Muchas gracias por su paciencia mientras trabajamos a través de esto.
Traducido automáticamente desde la actualización oficial del incidente.
Hemos resuelto el incidente - los servicios están disponibles de nuevo. Seguimos vigilando el medio ambiente. Nos disculpamos por la molestia.
Traducido automáticamente desde la actualización oficial del incidente.
Buenas noticias - este tema ha sido resuelto y todo debe estar funcionando normalmente ahora. Continuamos monitoreando de cerca para asegurarnos de que todo permanezca estable. Muchas gracias por su paciencia mientras trabajamos a través de esto.
Traducido automáticamente desde la actualización oficial del incidente.
El mantenimiento ya está completo. Gracias por su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
El mantenimiento ya está completo. Gracias por su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
El mantenimiento ya está completo. Gracias por su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
**Overview** Para asegurar que la plataforma Celonis siga alineada con los últimos estándares mundiales de rendimiento y seguridad, estamos llevando a cabo una ventana de mantenimiento prioritario en nuestra infraestructura de nube subyacente. Si bien nos esforzamos por ofrecer un aviso más avanzado para los eventos programados, esta actualización específica sigue una línea de tiempo **acelerada** en coordinación con nuestros socios de infraestructura**. Esto asegura que las mejoras de estabilidad críticas se apliquen a su entorno lo más rápidamente posible para mantener la máxima resiliencia operacional. **Impact ' action required** Tenga en cuenta que si bien se espera que los servicios permanezcan estables, existe una ligera posibilidad de interrupciones breves e intermitentes durante la ventana de mantenimiento programada para 07:00 a 08:00 UTC. No se requiere acción por su parte. **Más información** Si tiene preguntas o necesita ayuda, por favor [contacto nuestro Equipo de Apoyo.](https://support.celonis.com/s/?language=en US) Apreciamos su agilidad y cooperación.
Traducido automáticamente desde la actualización oficial del incidente.
Ahora hemos resuelto el problema y nuestro rendimiento de plataforma es estable. Para los usuarios afectados necesitamos realizar una actualización de página. Nos disculpamos por la molestia causada y gracias por su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
Buenas noticias - este tema ha sido resuelto y todo debe estar funcionando normalmente ahora. Continuamos monitoreando de cerca para asegurarnos de que todo permanezca estable. Muchas gracias por su paciencia mientras trabajamos a través de esto.
Traducido automáticamente desde la actualización oficial del incidente.
**Overview** To ensure the Celonis platform remains aligned with the latest global performance and security standards, we are conducting a priority maintenance window on our underlying cloud infrastructure. While we strive to provide more advanced notice for scheduled events, this specific update follows an **accelerated timeline** **in coordination with our infrastructure partners**. This ensures that critical stability enhancements are applied to your environment as swiftly as possible to maintain peak operational resilience. **Impact & action required** Please note that while services are expected to remain stable, there is a slight possibility of brief, intermittent interruptions during the maintenance window scheduled for 07:00 to 08:00 UTC. No action is required on your part. **Further information** If you have questions or require assistance, please [contact our Support Team.](https://support.celonis.com/s/?language=en_US) We appreciate your agility and cooperation.
**Overview** To ensure the Celonis platform remains aligned with the latest global performance and security standards, we are conducting a priority maintenance window on our underlying cloud infrastructure. While we strive to provide more advanced notice for scheduled events, this specific update follows an **accelerated timeline** **in coordination with our infrastructure partners**. This ensures that critical stability enhancements are applied to your environment as swiftly as possible to maintain peak operational resilience. **Impact & action required** Please note that while services are expected to remain stable, there is a slight possibility of brief, intermittent interruptions during the maintenance window scheduled for 01:00 to 02:00 UTC. No action is required on your part. **Further information** If you have questions or require assistance, please [contact our Support Team.](https://support.celonis.com/s/?language=en_US) We appreciate your agility and cooperation.
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 07:00 and 08:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 13:00 and 14:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** To ensure the Celonis Platform continues to meet the latest global performance and security standards, we need to conduct a database version upgrade. While we strive to minimize service disruptions, the nature of this work requires a short service outage. **Impact and action required** There will be a brief service disruption of up to 30 minutes between 13:00 and 14:00 UTC\*. During this window, the entire Celonis platform will temporarily be unavailable. Please plan ahead for this downtime. No further action is required. All systems will resume automatically once the upgrade is finished.. **Further information** If you have questions or require assistance, please [contact our Support Team](https://support.celonis.com/s/?language=en_US). Thanks for your agility and cooperation. *\*UTC stands for Coordinated Universal Time. Like many other global companies, Celonis uses this time zone to help communicate clearly to users in multiple time zones. Please note that this does not change depending on Daylight Saving Time (summer time).*
**Overview** As part of our commitment to deliver a secure and reliable platform experience, we will be conducting planned infrastructure changes to improve the stability and scalability of our networking platform. We want to inform you about upcoming changes to the [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011) used within the **uk-1** realm. These IPs are used as the **destination IP addresses** for customers connecting to Celonis services, including Celonis Uplink Extractors and sending data via the Data Push API. If you have configured firewall or network allowlists using the current destination IPs provided by Celonis, you will need to take the actions described below. This change will take effect on **July 28, 2026**. **Impact & Action Required** If you have **not** configured firewall or network allowlists for the [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011), **no action is required**. However, if your organization has allowlisted the current [Celonis IPs as destination](https://docs.celonis.com/en/allowlisting-celonis-ip-addresses.html#UUID-7e54c6e0-a89e-0795-b426-98dae80ac482_section-idm46394330682240341344592011), your Network Security team must update the allowlists before **July 28, 2026** to avoid connectivity issues. The new destination IP range for the uk-1 realm is: **144.208.122.0/23** To ensure a smooth transition: Add the new IP range (**144.208.122.0/23**) to every IP allowlists while retaining the old IP(s) (162.159.140.65,172.66.0.65,172.65.64.56,172.65.64.57) for the uk-1 realm before the transition date (July 28th 2026). If the new IP range is not allowlisted before the transition date, connections from Celonis Uplink Extractors or requests sent through the Data Push API may be blocked, resulting in connectivity issues. During the transition, the Celonis platform will remain fully available, and no additional action is required from your users. If you have any questions or require assistance identifying whether these IPs are currently allowlisted in your environment, please contact our Support team. Thank you for your cooperation and understanding as we continue to improve the reliability and security of the Celonis platform. _UTC (Coordinated Universal Time) is used by Celonis to communicate maintenance windows consistently across all regions. Please note that UTC does not change for Daylight Saving Time (summer time)._
We've now resolved the incident. We apologise for the inconvenience and thank you for your patience.
Services have been restored at 06:08 ET after corrective actions. We apologise for the inconvenience.
The maintenance is now complete. Thanks for your patience.
The maintenance is now complete. Thanks for your patience.