Historial de interrupciones de Clearwater Analytics

1. August 27, 2026 at 4:12 PM UTCresolved

   Entre las 10:16 y las 10:42 UTC el 27 de agosto de 2026, los usuarios experimentaron retrasos y plazos intermitentes al iniciar sesión en el portal Clearwater Reporting. El problema fue causado por un incidente en nuestro proveedor de autenticación de terceros. Los usuarios que ya estaban conectados no se vieron afectados. El problema se ha resuelto, y la funcionalidad de inicio de sesión se confirma que funciona normalmente. Nos disculpamos por cualquier inconveniente.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 1, 2026 at 11:00 PM UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. June 1, 2026 at 11:22 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. June 1, 2026 at 11:52 PM UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. June 2, 2026 at 12:05 AM UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. March 5, 2026 at 10:12 AM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. March 5, 2026 at 10:13 AM UTCinvestigating

   We are continuing to investigate this issue.

3. March 5, 2026 at 10:16 AM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. March 5, 2026 at 10:27 AM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. March 5, 2026 at 10:28 AM UTCmonitoring

   We are continuing to monitor for any further issues.

6. March 5, 2026 at 10:42 AM UTCresolved

   The Clearwater Analytics website is operational.

1. February 22, 2026 at 4:29 PM UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. February 22, 2026 at 4:38 PM UTCinvestigating

   We are continuing to investigate this issue.

3. February 22, 2026 at 4:47 PM UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. February 22, 2026 at 5:12 PM UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. February 22, 2026 at 5:43 PM UTCidentified

   We are continuing to work on a fix for this issue.

6. February 22, 2026 at 6:35 PM UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. February 22, 2026 at 6:47 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. February 22, 2026 at 6:57 PM UTCresolved

   The Clearwater Analytics website is operational.

1. February 19, 2026 at 9:59 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. February 19, 2026 at 10:04 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. February 19, 2026 at 10:09 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. February 19, 2026 at 10:10 PM UTCresolved

   The Clearwater Analytics website is operational.

1. February 17, 2026 at 3:40 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. February 17, 2026 at 3:41 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 17, 2026 at 3:41 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 17, 2026 at 3:41 PM UTCresolved

   This incident has been resolved.

1. November 18, 2025 at 1:10 PM UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. November 18, 2025 at 1:18 PM UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. November 18, 2025 at 3:05 PM UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. November 18, 2025 at 3:33 PM UTCresolved

   The Clearwater Analytics website is operational.

1. October 6, 2025 at 4:35 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. October 6, 2025 at 4:35 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. October 6, 2025 at 4:54 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. October 6, 2025 at 5:55 PM UTCresolved

   This incident has been resolved.

1. September 19, 2025 at 7:56 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. September 19, 2025 at 8:11 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. September 19, 2025 at 8:11 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. September 19, 2025 at 8:11 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. September 19, 2025 at 8:12 PM UTCresolved

   This incident has been resolved.

1. August 13, 2025 at 8:34 PM UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. June 20, 2025 at 8:07 PM UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. June 20, 2025 at 8:07 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. June 20, 2025 at 8:08 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. June 20, 2025 at 8:08 PM UTCresolved

   The Clearwater Analytics website is operational.

1. June 18, 2025 at 3:12 PM UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. June 18, 2025 at 3:15 PM UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. June 18, 2025 at 4:24 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 18, 2025 at 4:43 PM UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. March 28, 2025 at 9:11 PM UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. March 28, 2025 at 9:11 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. March 28, 2025 at 9:12 PM UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. March 28, 2025 at 9:13 PM UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. January 14, 2025 at 7:24 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. January 14, 2025 at 7:24 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. January 14, 2025 at 7:24 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. January 14, 2025 at 7:24 PM UTCresolved

   The Clearwater Analytics website is operational.

1. January 14, 2025 at 7:27 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. January 14, 2025 at 7:27 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. January 14, 2025 at 7:27 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. January 14, 2025 at 7:28 PM UTCresolved

   The Clearwater Analytics website is operational.

1. January 6, 2025 at 6:52 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. January 6, 2025 at 6:52 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. January 6, 2025 at 6:52 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. January 6, 2025 at 6:53 PM UTCresolved

   The Clearwater Analytics website is operational.

1. November 27, 2024 at 5:21 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. November 27, 2024 at 5:21 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. November 27, 2024 at 5:21 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. November 27, 2024 at 5:21 PM UTCresolved

   The Clearwater Analytics website is operational.

1. November 27, 2024 at 5:14 PM UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. November 27, 2024 at 5:14 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. November 27, 2024 at 5:14 PM UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. November 27, 2024 at 5:16 PM UTCresolved

   The Clearwater Analytics website is operational.

1. July 19, 2024 at 5:04 AM UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. July 19, 2024 at 6:19 AM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. July 19, 2024 at 1:48 PM UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. July 19, 2024 at 2:02 PM UTCresolved

   The Clearwater website is operational.

1. July 17, 2024 at 12:53 PM UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. July 17, 2024 at 12:53 PM UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. July 17, 2024 at 1:00 PM UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. July 17, 2024 at 1:03 PM UTCresolved

   The Clearwater website is operational.