Historial de interrupciones de Cloudinary

1. August 13, 2026 at 5:04 PM UTCinvestigating

   Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search. Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.

2. August 13, 2026 at 7:10 PM UTCidentified

   We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.

3. August 13, 2026 at 8:11 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. August 14, 2026 at 5:45 PM UTCresolved

   This incident has been resolved.

1. July 29, 2026 at 1:35 PM UTCinvestigating

   Desde aproximadamente 13:50 UTC, los usuarios no han podido instalar add-ons. Los intentos de instalación están fallando y pueden mostrar un mensaje “Instalación fallida”. Nuestro equipo está investigando el problema y trabajando para restaurar la funcionalidad de instalación. Proporcionaremos otra actualización tan pronto como esté disponible más información.

2. July 29, 2026 at 2:00 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. July 29, 2026 at 2:58 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 20, 2026 at 11:09 PM UTCinvestigating

   Estamos investigando un problema que afecta las conexiones con el Cloudinary MCP Connector. Los usuarios pueden recibir un error de 502 Bad Gateway.

2. July 21, 2026 at 8:33 AM UTCmonitoring

   Se ha emitido una solución para abordar las fallas de conexión con nuestro conector MCP, y estamos monitoreando activamente para garantizar la estabilidad en curso.

3. July 21, 2026 at 11:25 AM UTCresolved

   El problema reciente que impacta al conector Cloudinary MCP ha sido resuelto con éxito. Podemos confirmar que todos los servicios están ahora de vuelta a la operación normal.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 10:17 AM UTCresolved

   Debido a un cambio en los parámetros de seguridad, algunos clientes están experimentando fallos al intentar ingresar a Cloudinary a través del plugin Cloudinary Figma (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)

Traducido automáticamente desde la actualización oficial del incidente.

1. July 12, 2026 at 10:20 AM UTCmonitoring

   Un problema que afectó a solicitudes que incluyeron la transformación g auto dio lugar a tasas de error elevadas a partir de aproximadamente 09:00 UTC el domingo 12 de julio. La cuestión se ha resuelto y seguimos vigilando.

2. July 12, 2026 at 12:44 PM UTCresolved

   El incidente se ha resuelto. Los servicios han regresado a la normalidad, y todas las URL previamente afectadas están funcionando correctamente.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 16, 2026 at 3:19 PM UTCinvestigating

   We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.

2. June 16, 2026 at 5:45 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 17, 2026 at 6:36 AM UTCresolved

   This incident has been resolved.

1. June 7, 2026 at 1:30 PM UTCinvestigating

   We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!

2. June 7, 2026 at 1:54 PM UTCmonitoring

   The issue was identified, and a fix has been implemented.

3. June 8, 2026 at 6:31 AM UTCresolved

   The issue has been resolved, and all services are operating normally.

1. March 24, 2026 at 4:51 PM UTCinvestigating

   We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

2. March 24, 2026 at 6:18 PM UTCmonitoring

   We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

3. March 24, 2026 at 7:35 PM UTCresolved

   We confirm that the update rolled out today has fixed the issue.

1. March 19, 2026 at 4:48 PM UTCinvestigating

   We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. March 19, 2026 at 5:13 PM UTCmonitoring

   A fix for this issue has been deployed, and we are currently monitoring the results.

3. March 19, 2026 at 6:38 PM UTCresolved

   The recent sign-up issue has been resolved. All services are now operating normally.

1. March 11, 2026 at 6:19 PM UTCinvestigating

   We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. March 11, 2026 at 8:36 PM UTCmonitoring

   We have resolved the issues and are monitoring.

3. March 12, 2026 at 9:23 AM UTCresolved

   The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

1. February 26, 2026 at 12:50 PM UTCidentified

   We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

2. February 26, 2026 at 4:27 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 26, 2026 at 6:22 PM UTCresolved

   This incident has been resolved.

1. February 10, 2026 at 3:44 PM UTCinvestigating

   From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

2. February 10, 2026 at 5:55 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 11, 2026 at 7:04 AM UTCresolved

   The issue has been resolved, and system performance has returned to normal.

1. February 10, 2026 at 8:21 AM UTCidentified

   Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

2. February 10, 2026 at 12:02 PM UTCresolved

   This incident has been resolved.

1. January 8, 2026 at 3:47 PM UTCinvestigating

   Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

2. January 8, 2026 at 3:56 PM UTCmonitoring

   Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

3. January 8, 2026 at 5:05 PM UTCresolved

   This incident has been resolved.

1. January 4, 2026 at 5:51 PM UTCinvestigating

   We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

2. January 4, 2026 at 7:03 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. January 4, 2026 at 8:38 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. January 5, 2026 at 7:52 AM UTCresolved

   A fix has been implemented and this issue has been resolved

1. January 4, 2026 at 8:06 AM UTCmonitoring

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

2. January 4, 2026 at 8:42 AM UTCresolved

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

1. December 21, 2025 at 10:50 AM UTCmonitoring

   At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

2. December 21, 2025 at 2:43 PM UTCresolved

   This incident has been resolved.

1. December 15, 2025 at 3:10 PM UTCidentified

   We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

2. December 15, 2025 at 4:51 PM UTCidentified

   We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

3. December 15, 2025 at 5:42 PM UTCmonitoring

   A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

4. December 15, 2025 at 7:32 PM UTCresolved

   This incident has been resolved.

1. December 10, 2025 at 12:30 PM UTCidentified

   Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

2. December 10, 2025 at 12:50 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. December 10, 2025 at 1:18 PM UTCmonitoring

   We are continuing to monitor for any further issues.

4. December 10, 2025 at 1:18 PM UTCresolved

   This incident has been resolved.

1. December 5, 2025 at 9:16 AM UTCinvestigating

   We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

2. December 5, 2025 at 9:24 AM UTCidentified

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

3. December 5, 2025 at 9:24 AM UTCmonitoring

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

4. December 5, 2025 at 2:04 PM UTCresolved

   This incident has been resolved.