Historial de interrupciones de Clover

1. August 30, 2026 at 6:17 AM UTCinvestigating

   Estamos investigando un problema que afecta el procesamiento de pagos para algunos comerciantes. Nuestros equipos de ingeniería están trabajando activamente en una solución. Ofrecemos actualizaciones aquí tan pronto como esté disponible más información. Gracias por su paciencia.

2. August 30, 2026 at 7:44 AM UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 25, 2026 at 1:16 PM UTCinvestigating

   Los comerciantes de Clover pueden experimentar problemas con la funcionalidad de Cloud Pay Display en dispositivos conectados de terceros, así como un rendimiento degradado en dispositivos de acogida, pantallas Cloud Pay y paneles Merchant. Nuestros ingenieros están trabajando activamente en identificar la causa raíz. Agradecemos enormemente su paciencia mientras trabajamos para resolver este problema, y proporcionaremos una actualización una vez que tengamos un tiempo estimado para la resolución. Gracias por su comprensión.

2. August 25, 2026 at 2:26 PM UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 8, 2026 at 2:46 PM UTCinvestigating

   We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

2. July 8, 2026 at 5:14 PM UTCresolved

   We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

1. July 7, 2026 at 10:14 PM UTCidentified

   Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

2. July 7, 2026 at 11:17 PM UTCidentified

   Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

3. July 8, 2026 at 12:19 AM UTCidentified

   There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

4. July 8, 2026 at 1:01 AM UTCmonitoring

   We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

5. July 8, 2026 at 2:14 AM UTCmonitoring

   Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

6. July 8, 2026 at 5:42 AM UTCresolved

   Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

1. May 8, 2026 at 7:09 PM UTCinvestigating

   We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

2. May 8, 2026 at 7:23 PM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. April 29, 2026 at 3:33 AM UTCinvestigating

   We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. April 29, 2026 at 4:18 AM UTCidentified

   We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

3. April 29, 2026 at 4:38 AM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

1. April 22, 2026 at 9:24 PM UTCidentified

   We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

2. April 22, 2026 at 10:32 PM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. November 22, 2025 at 4:32 PM UTCinvestigating

   The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

2. November 24, 2025 at 9:47 PM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. November 21, 2025 at 8:10 PM UTCinvestigating

   Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

2. November 21, 2025 at 9:28 PM UTCinvestigating

   We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

3. November 21, 2025 at 11:31 PM UTCinvestigating

   We are continuing to investigate this issue.

4. November 21, 2025 at 11:56 PM UTCinvestigating

   We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

5. November 22, 2025 at 12:46 AM UTCinvestigating

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

6. November 22, 2025 at 2:26 AM UTCidentified

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

7. November 22, 2025 at 3:12 AM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. November 6, 2025 at 6:07 AM UTCinvestigating

   We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

2. November 6, 2025 at 6:32 AM UTCinvestigating

   Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

3. November 6, 2025 at 7:16 AM UTCidentified

   We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

4. November 6, 2025 at 8:03 AM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. October 20, 2025 at 2:58 PM UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. October 20, 2025 at 4:15 PM UTCidentified

   Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

3. October 20, 2025 at 6:23 PM UTCidentified

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

4. October 20, 2025 at 9:19 PM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. October 20, 2025 at 10:53 AM UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. October 20, 2025 at 12:00 PM UTCinvestigating

   We continue investigating this issue and appreciate your patience.

3. October 20, 2025 at 12:29 PM UTCidentified

   We continue investigating this issue and appreciate your patience.

4. October 20, 2025 at 12:36 PM UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

5. October 20, 2025 at 1:27 PM UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. October 13, 2025 at 3:48 PM UTCinvestigating

   We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

2. October 13, 2025 at 5:12 PM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. September 27, 2025 at 3:13 PM UTCinvestigating

   Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. September 27, 2025 at 4:56 PM UTCinvestigating

   Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

3. September 27, 2025 at 7:14 PM UTCidentified

   The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

4. September 27, 2025 at 8:10 PM UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. September 24, 2025 at 4:20 AM UTCinvestigating

   Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. September 24, 2025 at 4:46 AM UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

1. September 18, 2025 at 8:19 AM UTCinvestigating

   Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. September 18, 2025 at 9:49 AM UTCidentified

   The Clover Engineering Team has identified the issue and is actively working to resolve it.

3. September 18, 2025 at 12:04 PM UTCidentified

   We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

4. September 18, 2025 at 12:40 PM UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. September 9, 2025 at 3:29 PM UTCresolved

   Clover experienced a brief issue that has been resolved, and all Clover systems are working as expected. You may have experienced issues syncing devices or accessing your dashboards. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you for your patience while we worked through this issue.

1. August 15, 2025 at 5:28 PM UTCinvestigating

   Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

2. August 15, 2025 at 5:28 PM UTCinvestigating

   We are continuing to investigate this issue.

3. August 15, 2025 at 6:43 PM UTCidentified

   Please note that Clover continues to experience intermittent Ecommerce issues. We have our engineers engaged and will send another update shortly.

4. August 15, 2025 at 8:09 PM UTCidentified

   Clover Engineers continue to work with our Google Cloud provider to resolve the intermittent incident impacting Clover eCommerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party eCommerce applications. We appreciate your patience as we work to restore service.

5. August 15, 2025 at 9:39 PM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. August 11, 2025 at 8:57 AM UTCinvestigating

   Clover is experiencing an issue with orders and transactions not showing on the Clover dashboards. However, there are no issues with payments. We appreciate your patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

2. August 11, 2025 at 9:32 AM UTCinvestigating

   We are continuing to investigate this issue.

3. August 11, 2025 at 9:56 AM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. July 17, 2025 at 11:21 AM UTCinvestigating

   We're investigating an issue impacting Clover merchants in the NA. Our initial assessment indicates an impact on Clover eCommerce payments and services. Our engineering team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.

2. July 17, 2025 at 11:31 AM UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.