Historial de interrupciones de Cradlepoint

1. August 21, 2026 at 8:58 PM UTCmonitoring

   NetCloud Manager data processing is running behind for Geoview (both via NCM UI and API) which is causing inaccuracies in the reported data. Se ha aplicado una solución y estamos monitoreando los resultados. No se han perdido datos y esperamos que el sistema sea atrapado en breve.

2. August 22, 2026 at 4:25 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 24, 2026 at 11:28 AM UTCinvestigating

   NetCloud Manager actualmente no está disponible intermitentemente. Estamos experimentando una inesperada red de outage debido a un outage con uno de nuestros proveedores de servicios de terceros. Nuestro equipo de ingeniería está investigando el tema.

2. July 24, 2026 at 11:59 AM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 24, 2026 at 12:35 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 24, 2026 at 12:48 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 8, 2026 at 10:49 PM UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. July 8, 2026 at 11:14 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. July 8, 2026 at 11:55 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. July 9, 2026 at 12:30 AM UTCresolved

   This incident has been resolved.

1. June 16, 2026 at 3:15 PM UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. June 16, 2026 at 3:37 PM UTCresolved

   This incident has been resolved.

1. May 27, 2026 at 7:40 PM UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. May 27, 2026 at 8:11 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 27, 2026 at 8:33 PM UTCresolved

   This incident has been resolved.

1. March 26, 2026 at 9:06 PM UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. March 26, 2026 at 9:35 PM UTCinvestigating

   We are continuing to investigate this issue.

3. March 26, 2026 at 10:04 PM UTCidentified

   The issue has been identified and a fix is being implemented.

4. March 26, 2026 at 11:56 PM UTCidentified

   We are continuing to work on a fix for this issue.

5. March 27, 2026 at 12:50 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. March 27, 2026 at 1:00 AM UTCresolved

   This incident has been resolved.

1. March 13, 2026 at 10:13 PM UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. March 13, 2026 at 10:30 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 13, 2026 at 10:45 PM UTCresolved

   This incident has been resolved.

1. March 3, 2026 at 12:34 AM UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. March 3, 2026 at 12:38 AM UTCinvestigating

   We are currently investigating this issue.

3. March 3, 2026 at 6:00 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. March 5, 2026 at 4:32 PM UTCresolved

   Oracle has confirmed that issue has been resolved.

1. March 2, 2026 at 1:46 AM UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. March 2, 2026 at 2:30 AM UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. March 2, 2026 at 3:16 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. March 2, 2026 at 3:23 AM UTCresolved

   This incident has been resolved.

1. February 13, 2026 at 5:58 PM UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. February 13, 2026 at 7:37 PM UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. February 17, 2026 at 4:01 PM UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. February 18, 2026 at 5:26 PM UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. January 25, 2026 at 10:08 PM UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. January 26, 2026 at 1:55 AM UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. January 26, 2026 at 7:46 PM UTCinvestigating

   We are continuing to investigate this issue.

4. January 26, 2026 at 7:55 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. January 27, 2026 at 4:38 AM UTCresolved

   This incident has been resolved.

1. November 18, 2025 at 11:53 AM UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. November 18, 2025 at 11:59 AM UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. November 18, 2025 at 2:11 PM UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. November 18, 2025 at 2:50 PM UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. November 18, 2025 at 4:09 PM UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. November 18, 2025 at 5:12 PM UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. November 18, 2025 at 5:30 PM UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. September 2, 2025 at 8:02 PM UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. September 2, 2025 at 8:22 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. September 2, 2025 at 9:40 PM UTCidentified

   We are continuing to work on a fix for this issue.

4. September 2, 2025 at 10:33 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. September 2, 2025 at 10:57 PM UTCresolved

   This incident has been resolved.

1. August 21, 2025 at 6:34 PM UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. August 21, 2025 at 7:14 PM UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. August 21, 2025 at 8:16 PM UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. August 21, 2025 at 10:35 PM UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. August 22, 2025 at 12:35 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. August 22, 2025 at 1:02 AM UTCresolved

   This incident has been resolved.

1. March 22, 2025 at 1:07 AM UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. March 22, 2025 at 1:51 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 22, 2025 at 1:58 AM UTCresolved

   This incident has been resolved.

1. February 4, 2025 at 9:37 PM UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. February 4, 2025 at 10:12 PM UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. February 4, 2025 at 11:10 PM UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. February 4, 2025 at 11:44 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. February 5, 2025 at 12:49 AM UTCresolved

   This incident has been resolved.

1. January 21, 2025 at 6:32 PM UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. January 21, 2025 at 6:49 PM UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. January 21, 2025 at 7:15 PM UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. January 21, 2025 at 7:53 PM UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. January 21, 2025 at 8:15 PM UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. January 21, 2025 at 8:57 PM UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. January 21, 2025 at 9:35 PM UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. January 21, 2025 at 10:44 PM UTCmonitoring

   We are continuing to monitor for any further issues.

9. January 22, 2025 at 1:39 AM UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. October 7, 2024 at 10:46 PM UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. October 7, 2024 at 11:51 PM UTCidentified

   We have identified the issue and are implementing the fix now.

3. October 8, 2024 at 1:55 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. October 8, 2024 at 3:22 AM UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. June 12, 2024 at 1:19 PM UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. June 12, 2024 at 1:55 PM UTCidentified

   We have identified the issue and are implementing the fix now.

3. June 12, 2024 at 2:40 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 12, 2024 at 3:05 PM UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. April 25, 2024 at 4:42 PM UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. April 26, 2024 at 3:34 AM UTCresolved

   This incident is resolved. We apologize for any inconvenience.