Historial de interrupciones de Digicert

1. July 24, 2026 at 10:26 AM UTCinvestigating

   DigiCert/QuoVadis Alert Actualmente estamos experimentando un problema técnico con nuestro sistema Quovodis CRL y estamos trabajando para resolver el problema lo antes posible. Estamos rastreando este problema bajo Case# 05058125 Teléfono: +41 71 228 98 98 Correo electrónico: [email protected] Nos disculpamos por cualquier inconveniente que esto pueda causarle. Soporte DigiCert/QuoVadis

2. July 24, 2026 at 10:30 AM UTCinvestigating

   DigiCert/QuoVadis Alert Actualmente estamos experimentando un problema técnico con nuestro sistema QuoVadis CRL y estamos trabajando para resolver el problema lo antes posible. Estamos rastreando este problema bajo Case# 05058125 Teléfono: +41 71 228 98 98 Correo electrónico: [email protected] Nos disculpamos por cualquier inconveniente que esto pueda causarle. Soporte DigiCert/QuoVadis

3. July 24, 2026 at 11:25 AM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 24, 2026 at 11:40 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 17, 2026 at 8:23 PM UTCinvestigating

   Actualmente estamos experimentando un problema técnico con nuestro sistema CertCentral y estamos trabajando para resolver el problema lo antes posible. Mientras trabajamos para restaurar el acceso a nuestro CertCentral, puedes contactarnos a través de: Teléfono: Llámanos Chat: Chat con nosotros Correo electrónico: Mensaje Nos disculpamos por cualquier inconveniente que esto pueda causarle. DigiCert Support Nos disculpamos por cualquier inconveniente que esto pueda causarle. DigiCert Support - CertCentral ¿Qué? периныйнининанинанниннанннныенннныеннныеннныеннныеннннный. Teléfono: Llámanos Chat: Chat con nosotros Correo electrónico: Mensaje ごющеннный y 願неннныйнныхнныхнинаннинанинанннинаннинаннинанинанинанинанннинанннннннайнаннанннннннннннннннннннннннннннанннннннннннайнайннннннннннннннннннныйныйныйннныйнннннннннннннныйныйныйныйныйныйнннныйнныйнннннннннннннннннннннннннннннннннннннннннннннныйнн ße:

2. July 17, 2026 at 8:31 PM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 17, 2026 at 8:44 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 17, 2026 at 9:04 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 1, 2026 at 6:11 PM UTCinvestigating

   Actualmente estamos experimentando un problema técnico con la posible degradación OCSP/CRL en Mumbai, IN y estamos trabajando para resolver el problema lo antes posible. Estamos rastreando este problema bajo Case# 05028250 Mientras trabajamos para confirmar los servicios de OCSP/CRL en Mumbai, IN , puedes contactarnos a través de: Teléfono: Llámanos Chat: Chat con nosotros Correo electrónico: Mensaje Nos disculpamos por cualquier inconveniente que esto pueda causarle. DigiCert Support Nos disculpamos por cualquier inconveniente que esto pueda causarle. DigiCert Support cribando la alerta - Degradación regional OCSP/CRL - Mumbai, IN Resultó, OCSP/CRL degradation in Mumbai, IN ¬nuestría voluntaria? Отелизленых 05028250 периныйнининанинанниннанннныенннныеннныеннныеннныеннннный. Teléfono: Llámanos Chat: Chat con nosotros Correo electrónico: Mensaje ごющеннный y 願неннныйнныхнныхнинаннинанинанннинаннинаннинанинанинанинанннинанннннннайнаннанннннннннннннннннннннннннннанннннннннннайнайннннннннннннннннннныйныйныйннныйнннннннннннннныйныйныйныйныйныйнннныйнныйнннннннннннннннннннннннннннннннннннннннннннннныйнн ße:

2. July 1, 2026 at 6:15 PM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 1, 2026 at 8:11 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 8, 2026 at 9:47 AM UTCinvestigating

   We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – AI Chatbot 現在、 AI Chatbot はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04990388 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. June 8, 2026 at 10:53 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 8, 2026 at 11:20 AM UTCresolved

   This incident has been resolved.

1. June 1, 2026 at 10:17 AM UTCinvestigating

   We are currently experiencing a technical problem with login timeouts on our E-Commerce CertCentral Accounts system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04978003 While we work to restore access to our E-Commerce CertCentral Accounts, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert | E-Commerce CertCentral Accounts 現在、 E-Commerce CertCentral Accounts はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04978003 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. June 1, 2026 at 10:58 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. June 1, 2026 at 11:12 AM UTCresolved

   This incident has been resolved.

1. May 19, 2026 at 12:46 PM UTCinvestigating

   We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.

2. May 19, 2026 at 1:30 PM UTCmonitoring

   We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.

3. May 19, 2026 at 6:13 PM UTCresolved

   The issue has been resolved.

1. May 15, 2026 at 4:28 PM UTCinvestigating

   We are currently experiencing a technical problem with our DigiCert One TLM Manager is not responsive While we work to restore access to our Customer support phone system, you can contact us through: Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – 現在、電話のシステムに問題が発生しております. 現在、 テクニカルサポート/認証サポートの電話システム はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートサポート

2. May 15, 2026 at 4:29 PM UTCinvestigating

   We are continuing to investigate this issue.

3. May 15, 2026 at 4:47 PM UTCresolved

   This incident has been resolved.

1. May 11, 2026 at 8:47 AM UTCinvestigating

   We have identified an issue with DC1 Document Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.

2. May 11, 2026 at 9:51 AM UTCmonitoring

   We have fixed the issue with backend services of DC1 DTM NL Prod instance and currently monitoring the performance.

3. May 11, 2026 at 11:04 AM UTCresolved

   This issue has been resolved.

1. May 11, 2026 at 7:44 AM UTCidentified

   We have identified an issue with one of our backend services of DC1 Software Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.

2. May 11, 2026 at 8:02 AM UTCmonitoring

   We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.

3. May 11, 2026 at 2:52 PM UTCresolved

   The incident has been resolved.

1. April 28, 2026 at 10:02 AM UTCidentified

   We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

2. April 28, 2026 at 10:47 AM UTCmonitoring

   A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

3. April 28, 2026 at 4:10 PM UTCresolved

   This incident has been resolved.

1. April 23, 2026 at 8:14 AM UTCinvestigating

   We are currently having a connectivity issue with one of our OCSP service - ocsp.digicert.cn . We are working with the relevant teams to identify and fix the issue.

2. April 23, 2026 at 9:01 AM UTCidentified

   We have identified that the connectivity issue with the ocsp.digicert.cn and crl.digicert.cn is due to an issue at one of our 3rd Party CDN provider. We are currently working with the CDN provider's support team to resolve the issue.

3. April 23, 2026 at 11:37 AM UTCmonitoring

   The issue has been fixed by the 3rd Party CDN provider. The connectivity to ocsp.digicert.cn and crl.digicert.cn are successful.

4. April 23, 2026 at 2:26 PM UTCresolved

   This incident has been resolved.

1. April 23, 2026 at 6:52 AM UTCinvestigating

   We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.

2. April 23, 2026 at 7:19 AM UTCmonitoring

   We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.

3. April 23, 2026 at 11:59 AM UTCresolved

   The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.

1. April 15, 2026 at 9:34 AM UTCinvestigating

   We have received reports from a few customers that the TLM API of DC1 NL prod instance are processing slowly. We are actively troubleshooting the issue with the Engineering team to identify the cause.

2. April 15, 2026 at 2:08 PM UTCresolved

   The response time has improved and customers confirmed recovery.

1. March 18, 2026 at 3:00 PM UTCinvestigating

   We are currently experiencing an issue where document signing requests are failing. Users attempting to sign documents will receive an error and signatures will not be applied. Our engineering team has been notified and is actively investigating the root cause.

2. March 18, 2026 at 3:22 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 18, 2026 at 4:35 PM UTCresolved

   The incident has been resolved and signings are going through fine.

1. March 12, 2026 at 4:42 AM UTCinvestigating

   We are currently investigating an issue impacting the ability to log into DigiCert PKI Platform 8 via the PKI-Manager UI Portal. An update will be posted when available We apologize for the disruption while we work to restore operations.

2. March 12, 2026 at 4:56 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 12, 2026 at 5:30 AM UTCresolved

   This incident has been resolved.

1. March 5, 2026 at 1:27 PM UTCinvestigating

   We are observing that the TLM page of DC1 NL prod instance not loading and we are investigating the issue with the relevant teams

2. March 5, 2026 at 1:44 PM UTCmonitoring

   We are seeing recovery and the TLM page on Digicert One NL prod instance is loading fine now.

3. March 5, 2026 at 2:01 PM UTCinvestigating

   We are again observing that most of the manager apps in DC1 NL prod instance not loading and we are investigating the issue with Engineering team

4. March 5, 2026 at 2:05 PM UTCinvestigating

   We are continuing to investigate this issue.

5. March 5, 2026 at 3:07 PM UTCinvestigating

   We observe that apart from TLM, all other managers are now working fine. We continue to investigate the issue on the TLM of DC1 NL prod instance

6. March 5, 2026 at 4:28 PM UTCresolved

   This incident has been resolved.

1. February 19, 2026 at 11:28 AM UTCinvestigating

   We are currently experiencing a technical problem with some of our accounts issuing Multi-year orders in CertCentral and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04793992 While we work to restore access to our Multi-year orders, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert CertCentral Alert | Multi year orders 現在、 CertCentral はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04793992 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. February 19, 2026 at 1:21 PM UTCidentified

   Update: We have identified and pushed through a workaround for customers that was impacted by the current SSL/TLS order validity limitation. Customers who were able to enroll orders greater than one year (up to the maximum allowed validity) previously, but are now unable to do so, may contact DigiCert Support with their details. Our team can assist in processing these requests through a temporary workaround while Engineering continues to investigate and implement a permanent fix. We will provide further updates as they become available.

3. February 19, 2026 at 7:47 PM UTCresolved

   This incident has been resolved.

1. February 12, 2026 at 5:41 AM UTCinvestigating

   We are currently experiencing a technical problem with our system and are working to resolve the issue as quickly as possible. While we work to restore our sytem you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 現在,はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. February 12, 2026 at 5:57 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 12, 2026 at 6:00 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 12, 2026 at 6:01 AM UTCmonitoring

   We are continuing to monitor for any further issues.

5. February 12, 2026 at 6:11 AM UTCresolved

   This incident has been resolved.

1. February 10, 2026 at 3:33 PM UTCinvestigating

   We are currently upgrading our live chat service to our new Chat Messenger platform. During this transition, chat support is temporarily unavailable. Our team remains available through alternate support channels, and we are working to restore chat functionality as quickly as possible. We appreciate your patience while we make this improvement.

2. February 10, 2026 at 8:28 PM UTCresolved

   This incident has been resolved.

1. February 2, 2026 at 1:03 PM UTCinvestigating

   We are currently experiencing a technical problem with our Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04768686 While we work to restore access to our Document Trust Manager, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – [Document Trust Manager Credentials Suspended] 現在、 Document Trust Manager はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 [04768686] 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. February 2, 2026 at 3:00 PM UTCmonitoring

   We have identified the issue and applied a fix. We are monitoring the status and performance of the system post fix.

3. February 2, 2026 at 3:16 PM UTCresolved

   The incident has been resolved.