Historial de interrupciones de Diligent

1. August 24, 2026 at 3:20 PM UTCinvestigating

   Los usuarios de la región de Estados Unidos pueden experimentar problemas de acceso intermitente al utilizar Proyectos, incluyendo fallos al cargar o acceder a contenidos. El problema está afectando la disponibilidad de algunos usuarios en la región de Estados Unidos.

2. August 24, 2026 at 3:56 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. August 24, 2026 at 3:57 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 20, 2026 at 5:53 AM UTCinvestigating

   Actualmente estamos experimentando un outage que impide a los usuarios acceder a nuestro servicio. Nuestros ingenieros están investigando. ¡Gracias por su comprensión y paciencia!

2. August 20, 2026 at 5:56 AM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. August 20, 2026 at 5:57 AM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. August 20, 2026 at 6:03 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 1:42 PM UTCinvestigating

   Actualmente estamos investigando un problema que afecta a Boards Cloud que puede impedir que algunos usuarios accedan con éxito a la plataforma. Nos disculpamos por la molestia y apreciamos su paciencia mientras trabajamos para resolver este problema.

2. July 16, 2026 at 1:48 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. July 16, 2026 at 3:18 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 16, 2026 at 3:51 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 4, 2026 at 9:29 PM UTCinvestigating

   Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.

2. July 4, 2026 at 9:44 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. July 4, 2026 at 9:46 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. July 4, 2026 at 9:52 PM UTCresolved

   This incident has been resolved.

1. June 22, 2026 at 1:09 PM UTCinvestigating

   Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. June 22, 2026 at 1:20 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. June 22, 2026 at 5:38 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 22, 2026 at 5:44 PM UTCresolved

   This incident has been resolved.

1. May 28, 2026 at 3:23 AM UTCidentified

   Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!

2. May 28, 2026 at 4:29 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 28, 2026 at 5:00 AM UTCresolved

   This incident has been resolved.

1. May 27, 2026 at 8:03 PM UTCinvestigating

   We are currently investigating this issue.

2. May 27, 2026 at 8:16 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 27, 2026 at 8:18 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 27, 2026 at 8:26 PM UTCresolved

   This incident has been resolved.

1. May 24, 2026 at 8:14 AM UTCinvestigating

   Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.

2. May 24, 2026 at 8:47 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 24, 2026 at 11:53 AM UTCidentified

   Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.

4. May 24, 2026 at 1:09 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. May 24, 2026 at 3:51 PM UTCresolved

   This incident has been resolved.

1. May 22, 2026 at 9:54 AM UTCidentified

   Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. May 22, 2026 at 11:06 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 22, 2026 at 11:16 AM UTCresolved

   This incident has been resolved.

1. May 20, 2026 at 2:54 AM UTCinvestigating

   Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!

2. May 20, 2026 at 2:55 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 20, 2026 at 3:42 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 20, 2026 at 4:03 AM UTCresolved

   This incident has been resolved.

1. May 12, 2026 at 10:00 AM UTCinvestigating

   Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!

2. May 12, 2026 at 10:03 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 12, 2026 at 10:14 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 12, 2026 at 10:37 AM UTCresolved

   This incident has been resolved.

1. May 1, 2026 at 3:30 PM UTCinvestigating

   We are currently investigating this issue.

2. May 1, 2026 at 10:55 PM UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

3. May 1, 2026 at 11:58 PM UTCidentified

   The issue has been identified and a fix is being implemented.

4. May 1, 2026 at 11:58 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. May 4, 2026 at 12:27 PM UTCmonitoring

   A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.

6. May 4, 2026 at 9:57 PM UTCmonitoring

   The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.

7. May 7, 2026 at 3:17 PM UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.

8. May 7, 2026 at 3:52 PM UTCmonitoring

   The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.

9. May 15, 2026 at 3:23 PM UTCresolved

   This incident has been resolved.

1. April 27, 2026 at 1:07 PM UTCinvestigating

   Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!

2. April 27, 2026 at 4:41 PM UTCidentified

   .The issue has been identified and a fix is being implemented.

3. April 27, 2026 at 5:35 PM UTCidentified

   The issue has been identified and a fix is being implemented

4. April 27, 2026 at 8:08 PM UTCinvestigating

   Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.

5. April 27, 2026 at 8:27 PM UTCinvestigating

   We are currently investigating this issue.

6. April 28, 2026 at 1:03 PM UTCinvestigating

   Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution

7. April 28, 2026 at 6:30 PM UTCidentified

   The issue has been identified and a fix is being implemented.

8. April 28, 2026 at 6:30 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. April 28, 2026 at 10:08 PM UTCresolved

   This incident has been resolved.

1. April 20, 2026 at 10:47 AM UTCinvestigating

   Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

2. April 20, 2026 at 11:04 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. April 20, 2026 at 11:08 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. April 20, 2026 at 12:38 PM UTCresolved

   This incident has been resolved.

1. April 19, 2026 at 12:38 AM UTCinvestigating

   Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

2. April 19, 2026 at 2:33 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. April 19, 2026 at 3:27 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. April 19, 2026 at 3:36 AM UTCresolved

   This incident has been resolved.

1. April 13, 2026 at 8:23 AM UTCinvestigating

   We are currently investigating this incident. Thank you for your patience.

2. April 13, 2026 at 8:34 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. April 13, 2026 at 8:42 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. April 13, 2026 at 9:14 AM UTCresolved

   This incident has been resolved.

1. March 17, 2026 at 5:37 AM UTCinvestigating

   We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.

2. March 17, 2026 at 6:36 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. March 17, 2026 at 8:28 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. March 17, 2026 at 8:32 AM UTCresolved

   This incident has been resolved.

1. February 27, 2026 at 11:22 PM UTCinvestigating

   We are currently investigating this issue.

2. February 28, 2026 at 1:13 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 28, 2026 at 1:13 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 28, 2026 at 1:47 AM UTCresolved

   This incident has been resolved.

1. February 27, 2026 at 1:41 PM UTCinvestigating

   Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!

2. February 27, 2026 at 3:55 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 28, 2026 at 1:22 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 28, 2026 at 1:36 PM UTCresolved

   This incident has been resolved.

1. February 24, 2026 at 7:52 PM UTCinvestigating

   Third Party Manager is unavailable in the US Region

2. February 24, 2026 at 7:55 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 24, 2026 at 7:56 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 24, 2026 at 8:25 PM UTCresolved

   This incident has been resolved.