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Status
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Intelligent thermostats and smart home devices for seamless experiences.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
11
Components
0
Active incidents
1
Maintenance
16.67%
90d uptime
Interruption to ecobee Mobile Services
Jun 11, 6:00 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 11 of 11 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Thermostat Online Services Provides connectivity between your ecobee thermostats and ecobee's server infrastructure. This allows access to our thermostat from our web and mobile apps, as well as for your HomeIQ data to reach our servers | Operational | Component | Not recorded |
Switch+ Online Services Availability of the backend service supporting the ecobee Switch+. This service is required for your Switch+ units to receive updates from the application, Alexa, and third-party integrations. | Operational | Component | Not recorded |
SmartCamera Online Services | Operational | Component | Not recorded |
Smart Security Online Services | Operational | Component | Not recorded |
Alexa Voice Services Provides secure voice connections to Amazon's Alexa services. | Operational | Component | Not recorded |
ecobee Public API This component provides access to ecobee's system by our mobile apps, and by our partners, such as SmartThings and Wink, to connect your ecobee Thermostat with 3rd party components. | Operational | Component | Not recorded |
Mobile Services Backend service used by the ecobee Android/iOS/web apps to connect to product and service infrastructure. | Operational | Component | Not recorded |
Subscriptions | Operational | Component | Not recorded |
SmartBuildings SmartBuildings is a thermostat management solution for commercial and multi-family buildings from ecobee. Built to optimize savings and comfort, effortlessly. | Operational | Component | Not recorded |
ecobee.com The www.ecobee.com homepage and web portal. | Operational | Component | Not recorded |
Integration Services | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Ecobee is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
11
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
51
Maintenance windows
1 active or scheduled
Components with the most recent status-page events.
Alexa Voice Services
Operational
Integration Services
Operational
Mobile Services
Operational
Smart Security Online Services
Operational
SmartBuildings
Operational
1
operational days
0
degraded days
3
outage days
2
maintenance days
84
unknown days
Latest outages and degradations detected from the official status page.
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
This incident has been resolved.
Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.
Case closed! The incident we were experiencing with Professional Monitoring has been resolved.
The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
And that’s all, folks! The incident we were experiencing has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Scheduled and completed maintenance windows are separated from incidents.
On June 24, 2026 from 6:00-6:30 ET, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Ecobee status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.ecobee.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
