52 Equinix Metal incidents · April 2025 — official updates, affected components, duration and resolution details.
Hemos experimentado un nivel de outage que afecta a todos los servidores de clientes en el metro SV. Los ingenieros están investigando.
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Todos los enlaces entre AT4 y AT1 (PoP) están bajos. Como resultado, AT4 está actualmente aislado del resto de la red.
Seguimos investigando esta cuestión.
Se ha aplicado una solución y estamos monitoreando los resultados.
Continuamos monitoreando cualquier otro problema.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Equinix Metal ha experimentado una falla que está afectando las interconexiones de tejido compartido en el metro de París. Los clientes con interconexiones redundantes están experimentando impacto a circuitos virtuales secundarios solamente. Los circuitos virtuales primarios de Redundant permanecen en funcionamiento. Los clientes con interconexiones no redundantes pueden experimentar un impacto mixto en sus circuitos virtuales. Por favor contacte a [email protected] con cualquier pregunta.
Esto está relacionado con el incidente de refrigeración de Equinix INC0251416
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
This is related to Maintenance of EQX CHG0125681.
The issue has been identified and a fix is being implemented.
We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy
This incident has been resolved.
One of the network devices in Chicago (CH3) experienced an unexpected restart. The device has fully recovered, and all services are currently operating normally. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
Customers in this rack with bonded interfaces should have only encountered a loss in redundancy and available through-put for their uplinks. Customers in an unbonded configuration, may have experienced some packet loss while the device recovered.
At this time the device has recovered and MLAG bonds have been restored. The device has fully recovered, and all services are currently operating normally.
We are currently investigating a shared interconnection affecting some users on primary circuits in PA Metro. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating an incident that impacted our Silicon Valley metro. Customers may have experienced a loss of connectivity during this issue.
We are continuing to investigate this issue.
We have identified the issue and it has stabilized on its own. We are still investigating the root cause.
At this time connectivity has remained stable and we are continuing to monitor.
This incident has been resolved.
Our monitoring systems detected DDoS attack patterns in SV metro (1200 - 1204 UTC) and DC metro (1208 - 1211 UTC) which caused brief period of packet loss while mitigation measures were activated. Traffic levels then stabilized to normal levels.
We have identified an issue at our DC10 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. This issue may cause certain provisioning and deprovisioning operations to fail. Our engineering teams are actively working on implementing a fix.
We are continuing to work on a fix for this issue.
This incident has been resolved.
On January 20th, 2026 at 21:47 UTC, Equinix Metal customers with instances in Metro: SY4 Pod: 1 Rack: 15 may have experienced localized degradation or outage affecting network services. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
This incident has been resolved.
We are currently investigating this issue.
Equinix Metal has experienced a facility-wide outage that has affected all customer servers in our SV facilities. 3:03
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently addressing an issue with a switch that is part of a redundant pair in our Silicon Valley metro and will be performing emergency maintenance. This switch connects to customer facing servers and will require a reboot. Customers with servers in this rack will experience one of their physical ports dropping during the reload. Customers with split bond configurations may experience their servers going offline during this maintenance.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are tracking an ongoing Equinix Maintenance activity (CHG0111322) for the DC Metro Area. Our engineers are actively monitoring the situation and coordinating with the maintenance team to ensure service stability. We will continue to provide updates as the maintenance progresses. Thank you for your patience and understanding.
This incident has been resolved.
We have identified an issue affecting one of our backbone routers at our DC13 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an outage affecting the Equinix Metal API and Console due to a Cloudflare service disruption. Our team is actively monitoring the situation and working to restore functionality as soon as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at [email protected].
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a connectivity issue affecting stability in NY Metro. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
The issue has been identified and a fix is being implemented.
Connectivity is confirmed stable since 1046 UTC. There was a major event in the Equinix backbone network which is being investigated as part of a larger global incident.
All services remain stable. There has been confirmed mixed impact to Internet and interconnection services in multiple metros. The estimated period of impact is 1032-1047 UTC. Please reach out to [email protected] for further assistance.
All services remain stable and the the issue is deemed resolved. Root cause analysis is ongoing.
We are currently experiencing a major outage affecting the Equinix Console . Please bear with us while we address this issue. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.
This incident has been resolved.
We are currently investigating an issue in our Sao Paulo metro.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.