Historial de interrupciones de Frameio

1. September 1, 2026 at 2:18 PM UTCinvestigating

   En estos momentos estamos investigando el problema.

2. September 1, 2026 at 3:04 PM UTCmonitoring

   Los sistemas se han estabilizado. Seguimos monitoreando.

3. September 1, 2026 at 3:27 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 28, 2026 at 8:26 PM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. July 28, 2026 at 9:39 PM UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 28, 2026 at 5:41 PM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. July 28, 2026 at 5:54 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. July 28, 2026 at 6:17 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 28, 2026 at 5:14 PM UTCinvestigating

   Los usuarios no pudieron ver las colecciones y algunos beneficios de la UI se mostraron incorrectamente en el sitio,

2. July 28, 2026 at 5:14 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. July 28, 2026 at 5:24 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 22, 2026 at 11:35 PM UTCinvestigating

   Actualmente estamos experimentando un retraso en la entrega de mensajes y estamos investigando.

2. July 23, 2026 at 12:03 AM UTCidentified

   Hemos identificado la cuestión y estamos trabajando en retranscodificar un pequeño número de activos que han experimentado problemas.

3. July 23, 2026 at 12:03 AM UTCmonitoring

   Hemos identificado la cuestión y estamos trabajando en retranscodificar un pequeño número de activos que han experimentado problemas.

4. July 23, 2026 at 2:44 AM UTCmonitoring

   Todavía estamos trabajando en la reorganización de empleos.

5. July 23, 2026 at 4:28 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 20, 2026 at 8:02 PM UTCinvestigating

   Estamos investigando informes de procesamiento lento de nuevas cargas de archivos a cuentas v4 en Frame.io.

2. July 20, 2026 at 8:11 PM UTCinvestigating

   Hemos identificado el problema y hemos aislado los sistemas en los que está. Estamos aumentando otros recursos para ayudar a trabajar a través del atraso más rápido.

3. July 20, 2026 at 8:27 PM UTCmonitoring

   Todos los trabajos atrasados han sido procesados y estamos resumiendo operaciones normales. Seguiremos monitoreando mientras se reanuda.

4. July 20, 2026 at 8:41 PM UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 4:01 PM UTCinvestigating

   Los usuarios están reportando un procesamiento lento al subir archivos a sus cuentas v4 en Frame.io.

2. July 14, 2026 at 4:08 PM UTCidentified

   Hemos identificado la fuente de la cuestión y estamos trabajando activamente para mitigarla.

3. July 14, 2026 at 4:15 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 14, 2026 at 4:52 PM UTCresolved

   El incidente se ha resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 8, 2026 at 6:52 PM UTCinvestigating

   Estamos investigando un problema que afecta a usuarios montados de la unidad

2. July 8, 2026 at 7:17 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. July 8, 2026 at 7:37 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando.

4. July 8, 2026 at 7:48 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 18, 2026 at 7:19 PM UTCinvestigating

   We are currently investigating an issue affecting uploads.

2. June 18, 2026 at 7:22 PM UTCinvestigating

   We are continuing to investigate this issue.

3. June 18, 2026 at 7:28 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 18, 2026 at 7:54 PM UTCmonitoring

   New uploads are processing as expected. We are continuing to monitor our systems.

5. June 18, 2026 at 8:03 PM UTCresolved

   This incident has been resolved, uploads are continuing to process as expected.

1. June 9, 2026 at 1:47 PM UTCinvestigating

   Users are currently experiencing issues accessing their v4 accounts on Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.

2. June 9, 2026 at 2:22 PM UTCinvestigating

   We are continuing to investigate this issue.

3. June 9, 2026 at 2:45 PM UTCidentified

   We have discovered the root cause, due to changes with one of our service providers. We have mitigated the issue, and our application service is restored. We are continuing to monitor.

4. June 9, 2026 at 2:46 PM UTCmonitoring

   Services continue to be operational, we're continuing to monitor.

5. June 9, 2026 at 3:23 PM UTCresolved

   This incident is now resolved. We’re sorry for the trouble this may have caused. For questions, please reach out to our support team at [email protected].

1. May 8, 2026 at 11:51 AM UTCinvestigating

   We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.

2. May 8, 2026 at 11:56 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 8, 2026 at 12:43 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 8, 2026 at 12:48 PM UTCresolved

   This incident has been resolved.

1. March 17, 2026 at 3:51 PM UTCinvestigating

   We're experiencing degraded performance

2. March 17, 2026 at 4:01 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 17, 2026 at 4:22 PM UTCresolved

   This incident has been resolved.

1. March 12, 2026 at 4:19 PM UTCresolved

   Users are briefly were experiencing delays while using Frame.io. We are currently investigating the underlying cause. Our team mitigated the impact and restored the system to operational.

1. February 4, 2026 at 10:02 PM UTCinvestigating

   We are currently investigating the cause

2. February 4, 2026 at 10:44 PM UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. February 4, 2026 at 10:49 PM UTCresolved

   This incident has been resolved.

1. February 3, 2026 at 7:16 PM UTCinvestigating

   We are currently investigating the cause

2. February 3, 2026 at 9:11 PM UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. February 3, 2026 at 9:23 PM UTCresolved

   This incident has been resolved.

1. January 27, 2026 at 3:36 PM UTCinvestigating

   We are currently investigating this issue.

2. January 27, 2026 at 4:57 PM UTCinvestigating

   We are continuing to investigate this issue

3. January 27, 2026 at 5:55 PM UTCinvestigating

   We are continuing to investigate this issue.

4. January 27, 2026 at 6:25 PM UTCinvestigating

   We are continuing to investigate this issue. We have observed a reduction in the frequency of occurrences.

5. January 27, 2026 at 6:40 PM UTCinvestigating

   We're no longer seeing occurrences. Monitoring continues while we investigate the root cause.

6. January 27, 2026 at 7:07 PM UTCinvestigating

   No further occurrences observed. We're closing the incident and will continue to monitor, investigate the root cause, and evaluate whether additional remediation is needed. For questions, please reach out to our support team through chat or email [email protected].

7. January 27, 2026 at 7:08 PM UTCresolved

   This incident has been resolved.

1. January 15, 2026 at 4:11 PM UTCinvestigating

   We are currently investigating the issue.

2. January 15, 2026 at 4:13 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. January 15, 2026 at 4:24 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. January 15, 2026 at 5:03 PM UTCresolved

   This incident has been resolved.

1. January 13, 2026 at 8:57 AM UTCinvestigating

   We are currently investigating an outage with our search service

2. January 13, 2026 at 8:58 AM UTCinvestigating

   We are continuing to investigate this issue.

3. January 13, 2026 at 9:09 AM UTCidentified

   The issue has been identified and a fix is being implemented.

4. January 13, 2026 at 9:10 AM UTCidentified

   We are continuing to work on a fix for this issue.

5. January 13, 2026 at 9:13 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. January 13, 2026 at 9:19 AM UTCresolved

   This incident has been resolved.

1. November 7, 2025 at 8:57 PM UTCresolved

   Some users experienced errors and higher than normal latency while using Frame.io. Including loading pages, fetching projects/assets, and performing certain actions. Our team was able to mitigate the issue and restore service.

1. November 4, 2025 at 5:06 PM UTCinvestigating

   Some users are experiencing issues with logging into Frame.io via Adobe Auth. Our team is working to identify the root cause and implement a fix.

2. November 4, 2025 at 5:13 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. November 4, 2025 at 5:20 PM UTCmonitoring

   A fix has been implemented and we are actively monitoring.

4. November 4, 2025 at 5:27 PM UTCresolved

   The login issues have been resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email [email protected].