Historial de interrupciones de Freedompay

1. September 1, 2026 at 11:59 PM UTCinvestigating

   FreedomPay está actualmente investigando informes de latencia y los plazos de procesamiento de transacciones con Network International - MEA. Los equipos de apoyo están investigando el incidente y FreedomPay continuará proporcionando actualizaciones a sus clientes.

2. September 2, 2026 at 12:23 AM UTCresolved

   El procesamiento de transacciones ha vuelto a la normalidad y se han resuelto todas las cuestiones. Para preguntas o comentarios, póngase en contacto con su Network International - MEA relationship manager.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 1:21 PM UTCinvestigating

   FreedomPay está actualmente investigando informes sobre el procesamiento de transacciones latencia y los plazos con Pagos Globales Heartland - Estados Unidos. Los equipos de apoyo están investigando el incidente y FreedomPay continuará proporcionando actualizaciones a sus clientes.

2. July 14, 2026 at 1:36 PM UTCresolved

   El procesamiento de transacciones ha vuelto a la normalidad y se han resuelto todas las cuestiones. Para preguntas o comentarios, póngase en contacto con su administrador de relaciones de Global Payments Heartland - US.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 12, 2026 at 2:55 AM UTCinvestigating

   FreedomPay está actualmente investigando informes de latencia y los plazos de procesamiento de transacciones con Global Blue - Moneda Select - Australia. Los equipos de apoyo están investigando el incidente y FreedomPay continuará proporcionando actualizaciones a sus clientes.

2. July 12, 2026 at 3:08 AM UTCresolved

   El procesamiento de transacciones ha vuelto a la normalidad y se han resuelto todas las cuestiones. Para preguntas o comentarios, póngase en contacto con su Global Blue - Moneda Select - Australia relación manager.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 4, 2026 at 12:48 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. July 4, 2026 at 1:12 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. June 28, 2026 at 11:07 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Network International - MEA. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 28, 2026 at 11:23 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Network International - MEA relationship manager.

1. June 23, 2026 at 7:41 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Worldpay's Worldwide Payment Gateway - WPG. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 23, 2026 at 7:48 PM UTCmonitoring

   FreedomPay is in contact with Worldpay's Worldwide Payment Gateway - WPG and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. June 23, 2026 at 8:37 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Worldpay's Worldwide Payment Gateway - WPG relationship manager.

1. June 23, 2026 at 9:39 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments UCP U.K.. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 23, 2026 at 9:46 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments UCP U.K. relationship manager.

1. June 23, 2026 at 8:27 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 23, 2026 at 8:30 AM UTCmonitoring

   FreedomPay has identified the issue causing transaction processing latency with Freeway.  FreedomPay's Incident Response team is currently addressing issue and will update clients once the issue has been resolved.

3. June 23, 2026 at 9:38 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. June 19, 2026 at 1:06 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 19, 2026 at 1:41 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. June 16, 2026 at 1:10 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with FEXCO. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 16, 2026 at 1:40 PM UTCmonitoring

   FreedomPay is in contact with FEXCO and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. June 16, 2026 at 2:13 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. June 16, 2026 at 10:54 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 16, 2026 at 11:06 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. June 10, 2026 at 5:52 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with De Lange Landen Processing Platform. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 10, 2026 at 6:56 PM UTCresolved

   transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your De Lange Landen Processing Platform relationship manager.

1. June 10, 2026 at 4:29 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 10, 2026 at 5:00 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. June 10, 2026 at 4:08 PM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Hosted Payment Controls. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 10, 2026 at 5:00 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved.

1. June 9, 2026 at 9:24 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Mastercard TSPI. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. June 9, 2026 at 10:01 AM UTCmonitoring

   FreedomPay is in contact with Mastercard TSPI and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. June 9, 2026 at 10:57 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Mastercard TSPI relationship manager.

1. May 29, 2026 at 3:43 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. May 29, 2026 at 4:17 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.

1. May 17, 2026 at 8:21 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. May 17, 2026 at 1:06 PM UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. May 17, 2026 at 3:30 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. May 17, 2026 at 5:12 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Blue - Currency Select - Australia. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. May 17, 2026 at 6:05 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.

1. May 4, 2026 at 10:44 AM UTCinvestigating

   FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

2. May 4, 2026 at 10:50 AM UTCmonitoring

   FreedomPay is in contact with Redsys - Europe and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. May 4, 2026 at 11:09 AM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.

1. April 23, 2026 at 12:00 PM UTCinvestigating

   We are currently investigating this issue.

2. April 23, 2026 at 12:53 PM UTCmonitoring

   FreedomPay is in contact with Global Blue - Currency Select - Australia and is continuing to monitor transaction latency and processing timeouts. We will provided an update to our clients once the issue has been resolved.

3. April 23, 2026 at 2:31 PM UTCresolved

   Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Blue - Currency Select - Australia relationship manager.