Historial de interrupciones de Geckoboard

1. August 28, 2026 at 1:39 PM UTCinvestigating

   Estamos investigando un problema que afecta a algunos clientes en los que los paneles pueden aparecer en blanco. Nuestro equipo está trabajando activamente para identificar la causa y restaurar la funcionalidad de panel de control normal. Proporcionaremos otra actualización tan pronto como tengamos más información.

2. August 28, 2026 at 3:27 PM UTCidentified

   Hemos identificado el problema impidiendo que algunos paneles se carguen correctamente, y nuestro equipo está trabajando en una solución. Vamos a proporcionar más actualizaciones ya que tenemos más información.

3. August 31, 2026 at 1:40 PM UTCmonitoring

   Hemos lanzado una actualización para resolver el problema, y los tableros deberían estar cargando como se esperaba. Seguiremos vigilando la situación.

4. September 1, 2026 at 6:35 AM UTCresolved

   El problema que afecta a algunos tableros de control de no mostrar correctamente se ha resuelto ahora. Gracias por su paciencia. Póngase en contacto con nosotros en [email protected] si experimenta otros problemas.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 21, 2026 at 2:09 PM UTCidentified

   Algunos clientes están experimentando problemas con sus widgets de Dropbox que no se cargan debido a un incidente de Dropbox en curso: https://status.dropbox.com/incidents/q9v98cvgfbms. Estamos monitoreando la situación y compartiremos otra actualización tan pronto como tengamos más información.

2. August 21, 2026 at 2:32 PM UTCmonitoring

   Dropbox implementó una solución a las 14:26 UTC, y los widgets están volviendo gradualmente en línea. Continuamos monitoreando la situación.

3. August 21, 2026 at 5:18 PM UTCresolved

   Se ha resuelto el problema que afecta a las cuentas de Dropbox, y los widgets están cargando normalmente. Si sigues teniendo problemas, por favor contacta con nuestro equipo en [email protected], y te ayudaremos más.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 18, 2026 at 3:22 PM UTCidentified

   Somos conscientes de una salida de servicio con nuestro proveedor de plataformas de pago que está afectando la facturación recurrente y la API de gestión de suscripción, que puede evitar que algunos usuarios realicen pagos o cambien planes. Proporcionaremos más actualizaciones a medida que la información esté disponible.

2. August 18, 2026 at 5:50 PM UTCresolved

   Nuestro proveedor de pagos ha resuelto la salida que afecta a la facturación y la API de gestión de suscripción. Si está experimentando algún problema con su suscripción, póngase en contacto con nuestro equipo directamente en [email protected] para obtener más asistencia.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 11:32 AM UTCidentified

   Somos conscientes de un incidente que afectará al Monitor de la Campaña (https://status.campaignmonitor.com/incident/692706), que afectará a los widgets del cliente utilizando la integración. Su equipo es consciente de la cuestión y está trabajando en una solución.

2. July 16, 2026 at 12:34 PM UTCresolved

   La cuestión del Monitor de Campaña ha sido resuelta por su equipo.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 8:32 AM UTCidentified

   Somos conscientes de un problema que impide a algunos clientes firmar a través de Single Sign-On (SSO). Esto es causado por un outage en un proveedor de autenticación de terceros, y su equipo está trabajando activamente en una solución. Los usuarios que se inscriban con una dirección de correo electrónico y contraseña pueden iniciar sesión como de costumbre. Todas las demás partes de nuestra plataforma siguen siendo plenamente operacionales. Estamos monitoreando de cerca y publicaremos actualizaciones aquí como sabemos más.

2. July 16, 2026 at 10:48 AM UTCresolved

   Se ha resuelto la cuestión que afecta a la firma SSO. The upstream provider deployed a fix and confirmed recovery, and SSO logins are working normally again (https://status.workos.com/) Toda la otra funcionalidad de plataforma no se vio afectada en todo el mundo. Si sigues teniendo problemas para firmar, contacta a [email protected].

Traducido automáticamente desde la actualización oficial del incidente.

1. June 29, 2026 at 12:34 PM UTCidentified

   We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.

2. June 29, 2026 at 1:02 PM UTCmonitoring

   We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.

3. June 29, 2026 at 1:22 PM UTCresolved

   The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].

1. June 23, 2026 at 4:05 PM UTCinvestigating

   We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.

2. June 23, 2026 at 4:23 PM UTCresolved

   A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.

1. June 19, 2026 at 4:14 PM UTCinvestigating

   We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.

2. June 19, 2026 at 4:28 PM UTCmonitoring

   We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly

3. June 19, 2026 at 4:42 PM UTCresolved

   Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.

1. June 3, 2026 at 1:53 PM UTCinvestigating

   We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.

2. June 3, 2026 at 2:38 PM UTCidentified

   We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.

3. June 3, 2026 at 3:16 PM UTCmonitoring

   A fix has been implemented, and we are monitoring.

4. June 3, 2026 at 6:40 PM UTCresolved

   The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.

1. May 14, 2026 at 11:55 AM UTCinvestigating

   We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.

2. May 14, 2026 at 12:39 PM UTCidentified

   We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.

3. May 14, 2026 at 12:52 PM UTCmonitoring

   We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly

4. May 14, 2026 at 12:57 PM UTCresolved

   Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.

1. May 6, 2026 at 7:47 AM UTCinvestigating

   Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.

2. May 6, 2026 at 7:56 AM UTCidentified

   We have identified the root cause and are currently working on a fix.

3. May 6, 2026 at 8:30 AM UTCmonitoring

   We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.

4. May 6, 2026 at 11:06 AM UTCresolved

   Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.

1. April 30, 2026 at 1:43 PM UTCidentified

   We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times

2. April 30, 2026 at 2:09 PM UTCresolved

   Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.

1. April 14, 2026 at 9:44 AM UTCidentified

   We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.

2. April 14, 2026 at 11:24 AM UTCidentified

   Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.

3. April 14, 2026 at 2:19 PM UTCresolved

   We've successfully resolved the underlying issue. Thank you for your patience.

1. March 24, 2026 at 7:12 PM UTCinvestigating

   We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.

2. March 24, 2026 at 8:58 PM UTCresolved

   The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.

1. March 17, 2026 at 2:23 PM UTCinvestigating

   We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.

2. March 17, 2026 at 2:34 PM UTCmonitoring

   We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.

3. March 17, 2026 at 2:55 PM UTCresolved

   The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.

1. March 10, 2026 at 4:13 PM UTCinvestigating

   We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.

2. March 10, 2026 at 4:23 PM UTCmonitoring

   A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.

3. March 10, 2026 at 4:46 PM UTCresolved

   The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.

1. March 2, 2026 at 10:42 AM UTCinvestigating

   We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.

2. March 2, 2026 at 10:57 AM UTCmonitoring

   The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.

3. March 2, 2026 at 11:33 AM UTCresolved

   The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.

1. February 23, 2026 at 9:18 AM UTCinvestigating

   We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

2. February 23, 2026 at 10:56 AM UTCidentified

   We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].

3. February 23, 2026 at 3:34 PM UTCresolved

   We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.

1. February 23, 2026 at 9:13 AM UTCinvestigating

   We are currently investigating issues with password resets. We'll provide updates as we learn more.

2. February 23, 2026 at 9:29 AM UTCidentified

   We have identified the root cause of the password reset issue and are currently working on a solution.

3. February 23, 2026 at 10:41 AM UTCresolved

   This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].

1. February 13, 2026 at 7:52 AM UTCinvestigating

   We're noticing issues with Airtable connections again and are working on it. We'll provide updates as we learn more.

2. February 13, 2026 at 8:57 AM UTCmonitoring

   We've released an update to resolve the issues with the Airtable connections. We'll continue monitoring the situation and update you shortly.

3. February 13, 2026 at 10:03 AM UTCresolved

   The issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.