Historial de interrupciones de Goodtime

1. July 30, 2026 at 12:44 PM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. July 30, 2026 at 2:14 PM UTCmonitoring

   Goodtime's AI Agents experimentó una carga más alta de lo habitual y los servicios Cori / agenteic siguen bajando. El equipo está trabajando en el tema. Se dispone de servicios regulares de programación.

3. July 30, 2026 at 4:18 PM UTCmonitoring

   Se ha identificado la cuestión y el equipo está aplicando una solución.

4. July 30, 2026 at 4:19 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

5. July 30, 2026 at 4:58 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

6. July 30, 2026 at 4:59 PM UTCmonitoring

   Continuamos monitoreando cualquier otro problema.

7. July 30, 2026 at 5:05 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. April 17, 2026 at 4:59 PM UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. April 17, 2026 at 11:12 PM UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. November 4, 2025 at 2:12 PM UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. November 4, 2025 at 2:23 PM UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. November 5, 2025 at 1:14 PM UTCresolved

   This incident has been resolved.

1. October 24, 2025 at 2:44 PM UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. October 24, 2025 at 3:13 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. October 24, 2025 at 3:14 PM UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. October 24, 2025 at 3:53 PM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 8:52 AM UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. October 20, 2025 at 8:53 AM UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. October 20, 2025 at 9:50 AM UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. October 20, 2025 at 2:53 PM UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. October 20, 2025 at 7:12 PM UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. October 20, 2025 at 9:51 PM UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. October 20, 2025 at 11:47 PM UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. October 9, 2025 at 4:25 PM UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. October 9, 2025 at 4:29 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. October 9, 2025 at 4:36 PM UTCresolved

   This incident has been resolved.

1. April 16, 2025 at 7:25 PM UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. April 16, 2025 at 9:01 PM UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. March 26, 2025 at 8:14 PM UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. March 26, 2025 at 11:25 PM UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. March 14, 2025 at 4:43 PM UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. March 14, 2025 at 7:23 PM UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. March 14, 2025 at 9:05 PM UTCresolved

   This incident has been resolved.

1. February 18, 2025 at 3:31 PM UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. February 18, 2025 at 7:03 PM UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. February 18, 2025 at 7:45 PM UTCresolved

   This incident has been resolved.

1. February 14, 2025 at 5:01 PM UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. February 14, 2025 at 8:19 PM UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. February 14, 2025 at 10:29 PM UTCinvestigating

   We are continuing to investigate this issue.

4. February 17, 2025 at 8:22 PM UTCresolved

   This incident has been resolved.

1. February 13, 2025 at 2:51 PM UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. February 13, 2025 at 4:29 PM UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. February 13, 2025 at 5:13 PM UTCmonitoring

   We are seeing emails return to normal.

4. February 13, 2025 at 6:06 PM UTCmonitoring

   We are continuing to monitor email send rates

5. February 13, 2025 at 6:44 PM UTCresolved

   This incident has been resolved.

1. November 25, 2024 at 6:29 PM UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. November 25, 2024 at 6:30 PM UTCmonitoring

   We are continuing to monitor for any further issues.

3. November 26, 2024 at 4:09 PM UTCresolved

   This incident has been resolved.

1. November 13, 2024 at 2:30 PM UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. November 13, 2024 at 2:42 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. November 13, 2024 at 2:43 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. November 13, 2024 at 2:47 PM UTCresolved

   This incident has been resolved.

1. November 4, 2024 at 6:05 PM UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. November 5, 2024 at 3:42 AM UTCresolved

   This incident has been resolved.

1. October 30, 2024 at 3:31 PM UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. October 30, 2024 at 8:23 PM UTCresolved

   This incident has been resolved.

1. September 17, 2024 at 5:38 PM UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. August 20, 2024 at 5:28 PM UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. August 20, 2024 at 5:29 PM UTCinvestigating

   We are continuing to investigate this issue.

3. August 20, 2024 at 5:29 PM UTCidentified

   The issue has been identified and a fix is being implemented.

4. August 22, 2024 at 8:24 PM UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. July 19, 2024 at 4:07 PM UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. July 22, 2024 at 2:33 PM UTCresolved

   This incident has been resolved.

1. July 18, 2024 at 9:53 PM UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. July 19, 2024 at 5:20 PM UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. July 22, 2024 at 2:48 PM UTCresolved

   This incident has been resolved.