All administrators are unable to run payroll
Resolved
This incident has been resolved.
Mar 25, 11:45 PMResolved Mar 26, 1:51 AMCriticalGusto MobilePayroll, Benefits, HR
Status Provider
Home
/
Status
/
Service
Home
/
Status
/
Service
Payroll and HR services for small businesses.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
38
Components
0
Active incidents
0
Maintenance
50%
90d uptime
All administrators are unable to run payroll
Mar 25, 11:45 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 25 of 38 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Provider: AWS | Operational | Group | Not recorded |
Provider: Cloudflare | Operational | Group | Not recorded |
DNS | Operational | Component | Not recorded |
Gusto.com website Our corporate marketing site where we show pricing, case studies etc. | Operational | Component | Not recorded |
Cloudflare SSL Certificate Provisioning | Operational | Component | Not recorded |
Elastic Compute Cloud | Operational | Component | Not recorded |
Payroll, Benefits, HR Our main app, this is where you run payroll, change benefits and see your paycheck. | Operational | Component | Not recorded |
Cloudflare Gateway | Operational | Component | Not recorded |
Phone System Gusto phone system - CXOne/NICE | Operational | Component | Not recorded |
S3 West | Operational | Component | Not recorded |
Cloudflare Authoritative DNS | Operational | Component | Not recorded |
Email System Our email system used to contact support and sales teams. | Operational | Component | Not recorded |
S3 East | Operational | Component | Not recorded |
Chat System The system customers use to chat with Gusto representatives within their personal Gusto account. | Operational | Component | Not recorded |
Cloudflare Bot Management | Operational | Component | Not recorded |
Load Balancers | Operational | Component | Not recorded |
Caching | Operational | Component | Not recorded |
Cloudflare CDN/Cache | Operational | Component | Not recorded |
Gusto Mobile This is the Gusto Mobile Service | Operational | Component | Not recorded |
API External API for our partners | Operational | Component | Not recorded |
Cloudflare Challenge Platform | Operational | Component | Not recorded |
Database | Operational | Component | Not recorded |
Cloudflare API Shield | Operational | Component | Not recorded |
Cloudfront | Operational | Component | Not recorded |
Two-factor authentication text messages If your account has two-factor authentication messages enabled you will receive a text message when you log in. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Gusto is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
50%
Known uptime
2 known history days
38
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
12
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
API
Operational
AWS apigateway-us-east-1
Operational
AWS apigateway-us-west-2
Operational
Caching
Operational
Chat System
Operational
1
operational days
0
degraded days
1
outage days
0
maintenance days
88
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved.
We are continuing to investigate this issue.
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.
This incident has been resolved.
This incident has been resolved.
Customers should no longer be experiencing slowness and errors in Gusto.
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Gusto status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.gusto.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
