Historial de interrupciones de Hubspot

1. September 4, 2026 at 8:24 AM UTCidentified

   El servicio de presentación de informes de HubSpot y los paneles no pueden acceder a los datos hospedados en Snowflake en la UE. This is connected with a Snowflake outage described at https://status.snowflake.com/incidents/fl9tkpj8d7hk. Volveremos con una actualización dentro de 30 minutos. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

2. September 4, 2026 at 9:14 AM UTCmonitoring

   El outage de Snowflake ha sido resuelto y nuestros reportajes y paneles ahora funcionan correctamente. Continuamos monitoreando la situación para asegurarnos de que siga estable.

3. September 4, 2026 at 9:44 AM UTCresolved

   Estamos satisfechos de que el outage de Snowflake haya sido resuelto. Todos los informes y paneles de HubSpot funcionan como se espera.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 21, 2026 at 9:57 AM UTCinvestigating

   Algunas acciones de flujo de trabajo se han retrasado en América del Norte desde las 08:45 AM GMT+1 (UTC +01:00). Estamos investigando la causa y actualizaremos esta página cuando tengamos más información. Volveremos con una actualización dentro de 15 minutos. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

2. August 21, 2026 at 10:12 AM UTCinvestigating

   Algunas acciones de flujo de trabajo se han retrasado en las cuentas hospedadas en Norteamérica desde las 08:45 AM GMT+1 (UTC +01:00). Estamos investigando la causa y actualizaremos esta página cuando tengamos más información. Volveremos con una actualización dentro de 30 minutos. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

3. August 21, 2026 at 10:48 AM UTCinvestigating

   Algunas acciones de flujo de trabajo se han retrasado en las cuentas hospedadas en América del Norte desde las 08:45 AM GMT+1 (UTC +01:00). Estamos investigando la causa y actualizaremos esta página cuando tengamos más información. Volveremos con una actualización dentro de 30 minutos. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

4. August 21, 2026 at 11:26 AM UTCidentified

   Hemos identificado la causa raíz que conduce a algunas acciones de flujo de trabajo que se retrasan en las cuentas hospedadas en América del Norte desde las 08:45 AM GMT+1 (UTC +01:00). Estamos escalando el sistema para mitigar el impacto y los ingenieros están trabajando diligentemente para resolver el problema y procesar todas las medidas demoradas. Volveremos con una actualización dentro de 30 minutos.

5. August 21, 2026 at 12:09 PM UTCmonitoring

   Hemos abordado el tema que causó que algunas acciones de flujo de trabajo se retrasaran en las cuentas hospedadas en América del Norte desde las 08:45 AM GMT+1 (UTC +01:00). Estamos monitoreando el rendimiento de cerca para asegurar que las herramientas se recuperen correctamente. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

6. August 21, 2026 at 12:27 PM UTCresolved

   Entre las 08:45 AM GMT+1 (UTC +01:00) y 02:30 PM GMT+1 (UTC +01:00), algunos clientes de Norteamérica experimentaron problemas con acciones de flujo de trabajo. This was caused by a data integrity issue. A las 02:30 PM GMT+1 (UTC +01:00), las acciones de flujo de trabajo están funcionando según lo esperado y el incidente está totalmente resuelto. No se retrasarán nuevas acciones. Algunas medidas que se retrasaron durante el incidente siguen siendo procesadas y pueden tardar un tiempo en completarse. Hemos identificado todas las acciones afectadas y las estamos procesando activamente. HubSpot realiza una revisión exhaustiva después de cada incidente para entender la causa y evitar que vuelva a ocurrir. Más información sobre el compromiso de HubSpot con la fiabilidad en www.HubSpot.com/reliability. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 13, 2026 at 7:56 PM UTCidentified

   We estimate that we will restore service in the next several hours. Form submissions are delayed, along with the resulting workflow enrollments. We are mitigating impact which we believe is caused by resource exhaustion. We are scaling the system and monitoring the backlog of events. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. August 13, 2026 at 10:10 PM UTCresolved

   Between 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment. This was caused by resource exhaustion. As of 05:47 PM EDT (UTC -04:00), our marketing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. August 11, 2026 at 7:31 PM UTCinvestigating

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. August 11, 2026 at 7:45 PM UTCresolved

   Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. July 28, 2026 at 5:41 PM UTCmonitoring

   Hemos abordado el tema que causó retrasos de ingestión y recuperación de eventos para algunos clientes en América del Norte desde las 7:41 AM PDT (UTC -07:00). Se ha reanudado el procesamiento en tiempo real, y todos los eventos consultados son ahora persistidos y publicados. Algunas herramientas aguas abajo, incluyendo Automation/Workflow, pueden tomar un poco más de tiempo para reflejar completamente el estado recuperado. Continuamos monitoreando la estabilidad de cerca. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

2. July 28, 2026 at 7:40 PM UTCresolved

   Entre las 07:41 AM PDT (UTC -07:00) y 12:37 PM PDT (UTC -07:00), algunos clientes en América del Norte experimentaron retrasos en la ingestión y recuperación de eventos que afectan a Segmentos, Flujos de trabajo, Eventos de línea de tiempo y procesamiento de informes. This was caused by an underlying database infrastructure issue that increased read and write latency. A las 12:37 PM PDT (UTC -07:00), nuestras herramientas afectadas están funcionando correctamente y el incidente ha sido resuelto completamente. HubSpot realiza una revisión exhaustiva después de cada incidente para entender la causa y evitar que vuelva a ocurrir. Más información sobre el compromiso de HubSpot con la fiabilidad en www.HubSpot.com/reliability.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 23, 2026 at 4:42 PM UTCinvestigating

   Estamos investigando un problema que impacta algunas herramientas de HubSpot. Proporcionaremos una actualización cuando tengamos más información.

2. July 23, 2026 at 5:26 PM UTCresolved

   Entre las 11:17 AM EDT (UTC -04:00) y 12:14 PM EDT (UTC -04:00), algunos clientes de todas las regiones afectadas experimentaron problemas con herramientas de servicio. Esto fue causado por un problema de búsqueda de datos. A las 12:14 PM EDT (UTC -04:00), nuestras herramientas de servicio están funcionando correctamente y el incidente ha sido resuelto completamente. HubSpot realiza una revisión exhaustiva después de cada incidente para entender la causa y evitar que vuelva a ocurrir. Más información sobre el compromiso de HubSpot con la fiabilidad en www.HubSpot.com/reliability. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 22, 2026 at 7:47 AM UTCinvestigating

   Las vistas del Índice de Objetos a través de la CRM no están disponibles parcialmente en los portales de la UE1 desde 03:21 PM GMT+8 (UTC +08:00). Estamos investigando la causa y actualizaremos esta página cuando tengamos más información. Volveremos con una actualización en un plazo de 45 minutos. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

2. July 22, 2026 at 8:22 AM UTCmonitoring

   Hemos abordado el tema que impidió a los clientes utilizar ciertas herramientas, afectando a todos los clientes de la UE desde las 8:21 AM BST el 22 de julio. Estamos monitoreando el rendimiento de cerca para asegurar que las herramientas se recuperen correctamente.

3. July 22, 2026 at 11:13 AM UTCresolved

   Entre las 08:21 AM GMT+1 (UTC +01:00) y 11:30 AM GMT+1 (UTC +01:00), muchos clientes de Europa experimentaron problemas con las herramientas de plataforma de clientes. Esto fue causado por un deterioro del servidor. A las 11:30 AM GMT+1 (UTC +01:00), nuestras herramientas de plataforma de clientes están funcionando correctamente y el incidente se ha resuelto completamente. HubSpot realiza una revisión exhaustiva después de cada incidente para entender la causa y evitar que vuelva a ocurrir. Más información sobre el compromiso de HubSpot con la fiabilidad en www.HubSpot.com/reliability. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 4:42 PM UTCresolved

   Hemos resuelto un problema de rendimiento que estaba causando latencia elevada para algunos usuarios en las regiones de América Latina entre el 3 de julio y el 14 de julio de 2026. Nuestro equipo de infraestructura identificó la causa raíz y la configuración de enrutamiento de red ha sido corregida. El tráfico ha sido restaurado al camino óptimo y el rendimiento ha regresado a los niveles esperados. Sinceramente nos disculpamos por la molestia y te agradecemos por tu paciencia.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 4:31 PM UTCidentified

   Las previsiones de contenido no están cargando para algunos clientes en Norteamérica. Este problema se limita a clientes con ciertos proveedores de Internet. Estamos trabajando con esos proveedores de terceros para solucionar el problema. Como solución de trabajo, recomendamos: - Usando un Wi-Fi diferente o conexión a Internet (por ejemplo, hotspot móvil) - Revisar los ajustes de seguridad de su proveedor de servicios de Internet o ponerse en contacto con su proveedor de servicios de Internet para desbloquear hubspotpreview-na2.com La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

2. July 21, 2026 at 5:50 PM UTCresolved

   Algunos clientes en América del Norte experimentaron problemas con la vista previa de Contenido. Esto fue causado por hubspotpreview-na2.com siendo bloqueado por algunos proveedores de Internet. A las 06:40 PM GMT+1 (UTC +01:00), nuestro dominio de vista previa está cargando correctamente y el incidente se ha resuelto completamente. HubSpot realiza una revisión exhaustiva después de cada incidente para entender la causa y evitar que vuelva a ocurrir. Más información sobre el compromiso de HubSpot con la fiabilidad en www.HubSpot.com/reliability. La información de esta página refleja nuestra comprensión del incidente y el impacto en el momento de la actualización.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 25, 2026 at 2:11 PM UTCidentified

   We've identified the issue that's caused brah to be unavailable since 10:10 AM EDT (UTC -04:00) on Jun 25, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America and Asia Pacific are currently impacted. We will be back with an update within 30 minutes.

2. June 25, 2026 at 2:19 PM UTCresolved

   Between 10:10 AM (UTC -04:00) and 10:15 AM, a status page was open to indicate issues with HubSpot, but no services were impaired. HubSpot is working properly and the incorrect status page will be removed. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. June 23, 2026 at 8:17 PM UTCinvestigating

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. June 23, 2026 at 8:29 PM UTCidentified

   We estimate that we will restore service in the next 15 minutes. We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. June 23, 2026 at 8:55 PM UTCresolved

   Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. June 22, 2026 at 2:22 PM UTCinvestigating

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

2. June 22, 2026 at 2:38 PM UTCinvestigating

   HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. June 22, 2026 at 2:48 PM UTCresolved

   Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. June 12, 2026 at 2:32 PM UTCinvestigating

   We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. June 12, 2026 at 2:50 PM UTCinvestigating

   Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. June 12, 2026 at 3:19 PM UTCidentified

   We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

4. June 12, 2026 at 4:19 PM UTCidentified

   We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 2 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

5. June 12, 2026 at 5:20 PM UTCmonitoring

   We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

6. June 12, 2026 at 5:49 PM UTCmonitoring

   Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/ We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

7. June 12, 2026 at 6:36 PM UTCresolved

   Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. May 12, 2026 at 1:57 PM UTCinvestigating

   We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

2. May 12, 2026 at 2:55 PM UTCresolved

   Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. May 8, 2026 at 1:36 AM UTCidentified

   We are experiencing degradation in portals in the U.S. which we believe is related to AWS outage. We are working with AWS to resolve the issue. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. May 8, 2026 at 2:07 AM UTCidentified

   We are experiencing degradation in portals in the U.S. which is related to AWS outage. We are working with AWS on the full resolution. We will be back with an update within 30 minutes The information on this page reflects our understanding of the incident and impact at the time of the update.

3. May 8, 2026 at 3:14 AM UTCresolved

   Between 05:23 PM  (UTC -07:00) and 07:56 PM  (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update

1. May 1, 2026 at 3:52 PM UTCmonitoring

   In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

2. May 1, 2026 at 4:34 PM UTCmonitoring

   In April, some customers may have experienced intermittent DMARC failures on messages to Microsoft-hosted inboxes. Impact was most visible for senders with a DMARC policy of p=reject or p=quarantine. The root cause was related to how certain email headers were being handled. We have implemented a fix and will continue to monitor closely. While there may still be some residual impact to messages with elongated headers and as outstanding retries and queue delays clear over the next ~72 hours, we expect impact to remain limited.

3. May 2, 2026 at 7:31 PM UTCresolved

   HubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as retries and queues fully clear.

1. April 30, 2026 at 1:59 PM UTCinvestigating

   We are investigating an issue impacting Workflows. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. April 30, 2026 at 2:44 PM UTCresolved

   Between 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

1. April 29, 2026 at 8:02 PM UTCidentified

   We estimate that we will restore service in the next several days. We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram. We will be back with an update within 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. April 30, 2026 at 2:15 AM UTCmonitoring

   We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. April 30, 2026 at 3:10 PM UTCresolved

   Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. April 21, 2026 at 3:25 PM UTCmonitoring

   We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

2. April 21, 2026 at 6:33 PM UTCmonitoring

   We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. April 21, 2026 at 7:37 PM UTCresolved

   Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

1. April 16, 2026 at 7:23 PM UTCinvestigating

   We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

2. April 16, 2026 at 7:32 PM UTCidentified

   We estimate that we will restore service in the next half an hour. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

3. April 16, 2026 at 7:44 PM UTCresolved

   Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.