Historial de interrupciones de Identity Automation

1. August 20, 2026 at 7:10 PM UTCresolved

   17 de agosto, 2026 10:24AM CDT Identificados - Los usuarios no pueden cargar tableros de insights/Analytics. Hemos reproducido el problema y estamos trabajando en una solución. 20 de agosto de 2026 2:10PM CDT resuelto - Identificamos un problema de configuración que causó algunos recursos de panel y widget para cambiar la configuración de compartir. La solución inmediata se aplica; se prevé una solución a largo plazo para una futura liberación.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 9, 2026 at 10:00 AM UTCresolved

   August 4, 2026 2:35PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates August 8, 2026 8:00PM CDT Active - Scheduled maintenance is starting. August 9, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. July 26, 2026 at 10:00 AM UTCresolved

   Julio 21, 2026 2:24PM CDT Programado - Los clientes en los clústeres de EE.UU. pueden experimentar la falta de disponibilidad del sistema intermitente durante un evento previsto de tiempo de inactividad. Los cambios incluyen: - RapidIdentity Actualizaciones mensuales de mantenimiento en la nube - Actualizaciones de infraestructura en la nube, incluyendo parches de seguridad - Actualizaciones de red y fiabilidad 25 de julio, 2026 8:00PM CDT Active - Se está empezando el mantenimiento programado. 26 de julio, 2026 5:00AM CDT completado - El mantenimiento programado está completo.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 28, 2026 at 10:00 AM UTCresolved

   June 23, 2026 2:15PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates June 27, 2026 8:00PM CDT Active - Scheduled maintenance is starting. June 28, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. May 31, 2026 at 10:00 AM UTCresolved

   May 27, 2026 2:00PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates May 30, 2026 8:00PM CDT Active - Scheduled maintenance is starting. May 31, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. April 26, 2026 at 10:00 AM UTCresolved

   April 21, 2026 2:32PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates April 25, 2026 8:00PM CDT Active - Scheduled maintenance is starting. April 26, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. March 29, 2026 at 10:00 AM UTCresolved

   March 24, 2026 3:39PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates March 28, 2026 8:00PM CDT Active - Scheduled maintenance is starting. March 29, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. March 9, 2026 at 1:34 PM UTCresolved

   March 6, 2026 8:24AM CST Investigating - Customers have reported that some Verizon users are having issues receiving SMS messages. At this time, other carriers are not affected. March 9, 2026 8:34AM CDT Resolved - Customers have reported that messages are being delivered. This issue was contained within the carrier's network--we have no additional information regarding root cause at this time.

1. March 1, 2026 at 11:00 AM UTCresolved

   February 24, 2026 2:16PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates February 28, 2026 8:00PM CST Active - Scheduled maintenance is starting. March 1, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. January 25, 2026 at 11:00 AM UTCresolved

   January 20, 2026 2:13PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates January 24, 2026 8:00PM CST Active - Scheduled maintenance is starting. January 25, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. January 8, 2026 at 8:15 PM UTCresolved

   January 8, 2026 8:10AM CST Investigating - We have seen an increase in error rates when sending SMS messages and Emails. We are investigating and will update this incident as needed. January 8, 2026 9:10AM CST Investigating - We have escalated this issue up to our email provider and are awaiting their investigation results. January 8, 2026 9:30AM CST Investigating - Our email provider is continuing to investigate the issue January 8, 2026 9:58AM CST Investigating - Still investigating January 8, 2026 10:20AM CST Monitoring - The email provider has remediated the problem that was causing email to not send. We are monitoring the situation. January 8, 2026 2:15PM CST Resolved - The underlying issue has been resolved and the SMS / Email service is operational again.

1. December 21, 2025 at 11:00 AM UTCresolved

   December 16, 2025 3:06PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates December 20, 2025 8:00PM CST Active - Scheduled maintenance is starting. December 21, 2025 5:00AM CST Completed - Scheduled maintenance is complete.