Historial de interrupciones de Imagine Learning

1. September 1, 2026 at 7:16 PM UTCinvestigating

   Nuestro equipo está investigando activamente un problema impactando a los usuarios de Imagine Math. Los usuarios de pre-K a 2o grado pueden experimentar un mensaje de error después de iniciar sesión. Nos disculpamos por la molestia y proporcionaremos una actualización pronto.

2. September 1, 2026 at 7:35 PM UTCidentified

   Nuestro equipo ha identificado la causa del problema y se está preparando para implementar una solución. Seguiremos actualizando el progreso.

3. September 1, 2026 at 7:42 PM UTCmonitoring

   Nuestro equipo ha implementado una solución, y estamos monitoreando activamente para asegurar que no haya más problemas. Gracias por su paciencia.

4. September 1, 2026 at 8:29 PM UTCresolved

   Nos complace informar que los usuarios deberían poder reanudar las actividades sin dificultad. Nos disculpamos por las molestias anteriores.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 28, 2026 at 3:11 PM UTCinvestigating

   Nuestro equipo está investigando activamente un tema que impacta a los usuarios de Imagine EdgeEX. Los educadores están viendo alertas de clasificación para algunas actividades terminadas. Nos disculpamos por la molestia y proporcionaremos una actualización pronto.

2. August 28, 2026 at 3:25 PM UTCidentified

   Nuestro equipo ha identificado la causa del problema y se está preparando para implementar una solución. Seguiremos actualizando el progreso.

3. August 28, 2026 at 7:55 PM UTCmonitoring

   Nuestro equipo ha implementado una solución, y estamos monitoreando activamente para asegurar que no haya más problemas. Gracias por su paciencia.

4. August 28, 2026 at 10:22 PM UTCresolved

   Nos complace informar que los usuarios deberían poder reanudar las actividades sin dificultad. Nos disculpamos por las molestias anteriores.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 10, 2026 at 6:50 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

2. August 10, 2026 at 7:43 PM UTCinvestigating

   We are continuing to investigate this issue.

3. August 10, 2026 at 7:44 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. July 23, 2026 at 4:28 PM UTCinvestigating

   Nuestro equipo está investigando activamente un tema que impacta a los usuarios de Imagine Edgenuity. Los estudiantes que usan el navegador de bloqueo Proctorio están abajo Los estudiantes en distritos con el navegador de bloqueo Proctorio habilitado no pueden lanzar Quizzes, Tests y Exams. Proctorio actualizará su página de estado en breve: https://uptime.proctorio.com/

2. July 23, 2026 at 5:48 PM UTCinvestigating

   Nuestro equipo aún no ha identificado la causa del problema en el extremo de Proctorio. Seguiremos actualizando su progreso. Por ahora, estamos viendo la salida del Proctorio utilizando un servicio de vigilancia independiente: https://statusgator.com/services/proctorio Su paciencia es apreciada.

3. July 23, 2026 at 7:00 PM UTCinvestigating

   Seguimos investigando esta cuestión.

4. July 23, 2026 at 8:22 PM UTCresolved

   Nos complace informar que los usuarios deberían poder reanudar las actividades sin dificultad. Nos disculpamos por las molestias anteriores.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 6, 2026 at 3:15 PM UTCinvestigating

   Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

2. July 6, 2026 at 4:56 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. July 6, 2026 at 6:08 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. July 1, 2026 at 1:35 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

2. July 1, 2026 at 1:55 PM UTCinvestigating

   We are continuing to investigate this issue.

3. July 1, 2026 at 2:33 PM UTCmonitoring

   A fix has been implemented and we are monitoring its results.

4. July 1, 2026 at 5:05 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. June 15, 2026 at 4:04 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

2. June 15, 2026 at 4:21 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. June 17, 2026 at 9:02 PM UTCmonitoring

   Isolated incidents where some users experience issues with login, slowness, or errors.

4. June 18, 2026 at 10:12 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. June 2, 2026 at 5:33 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

2. June 2, 2026 at 6:49 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. May 29, 2026 at 11:33 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

2. May 29, 2026 at 11:43 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. May 29, 2026 at 11:48 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. May 26, 2026 at 5:51 PM UTCinvestigating

   Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

2. May 26, 2026 at 6:18 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. May 26, 2026 at 6:18 PM UTCmonitoring

   We are continuing to monitor for any further issues.

4. May 26, 2026 at 6:28 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. May 20, 2026 at 4:55 PM UTCinvestigating

   Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

2. May 21, 2026 at 6:19 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. May 21, 2026 at 7:29 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. May 7, 2026 at 5:30 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

2. May 7, 2026 at 5:41 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. May 7, 2026 at 7:03 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. April 30, 2026 at 4:21 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

2. April 30, 2026 at 10:45 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. April 29, 2026 at 4:16 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

2. April 29, 2026 at 4:42 PM UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. April 29, 2026 at 6:51 PM UTCmonitoring

   Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

4. May 3, 2026 at 5:02 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. April 24, 2026 at 3:13 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

2. April 24, 2026 at 3:14 PM UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. April 24, 2026 at 5:34 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

4. April 24, 2026 at 6:13 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. April 9, 2026 at 7:21 PM UTCinvestigating

   Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

2. April 17, 2026 at 12:14 AM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. April 9, 2026 at 2:36 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

2. April 9, 2026 at 2:53 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. April 9, 2026 at 4:00 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. April 9, 2026 at 4:01 PM UTCresolved

   This incident has been resolved.

1. April 8, 2026 at 2:26 PM UTCidentified

   Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

2. April 8, 2026 at 2:59 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. April 9, 2026 at 11:44 AM UTCresolved

   This incident has been resolved.

1. April 6, 2026 at 6:47 PM UTCinvestigating

   Our team is actively investigating an issue impacting Imagine Edgenuity. Schedules created by Administrators are not running. We apologize for the inconvenience and will provide an update soon.

2. April 6, 2026 at 11:16 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. April 6, 2026 at 5:57 PM UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

2. April 6, 2026 at 6:40 PM UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. April 6, 2026 at 11:16 PM UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.