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Degraded performance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
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Official status checked
Ionos Cloud is experiencing issues
Official provider statusOfficial incident active
Cloud Support: Limited Phone Support Availability — We still run short on coverage of service, and we are currently doing changes on our ticketing system. So we kindly ask for your understanding if Support responses are not as timely as you are accustomed to. Thank you.
Official provider statusOfficial incident active
Provisioning: Increased Error rate — we are currently investigating increased error rate for our provisioning service.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 83h 23mOngoing | Yes | Minor | ||
| 2h 37m | Yes | Minor | ||
| 1h 28m | Yes | Major | ||
| 195h 45m | Yes | Minor | ||
| 5h | Yes | Minor | ||
| 57h 57m | Yes | Minor | ||
| 137h 28m | Yes | Minor | ||
| 2h 43m | Yes | Minor |
Planned work published by the official provider.
Overview Following the successful automated migration of all DBaaS PostgreSQL clusters to our v2 infrastructure earlier this month, IONOS Cloud is proceeding with the final decommissioning of the legacy PostgreSQL API v1. The API v1 endpoints will be permanently disabled. Once disabled, any programmatic requests made to the v1 API will be rejected. Impact & Required Actions Because your underlying clusters have already been migrated, your databases will experience zero downtime during this API shutdown. However, you must ensure your management tools are updated to avoid disruption to your deployment workflows: - Endpoint Update: Ensure all scripts, Terraform configurations, and SDKs are pointing exclusively to the regional API v2 endpoints. - Authentication Switch: PostgreSQL API v2 does not support BASIC authentication. If you have not done so already, you must immediately switch your API and SDK authentication to TOKEN authentication. API v2 Benefits Reminder Migrating your tooling to API v2 grants you access to the new platform features: - Regional Endpoints: Lower-latency API access routed directly to your specific region. - Observability Integration: Access to forward cluster logs and metrics directly to IONOS Logging and Monitoring. - SSD Premium Infrastructure: Full management capabilities for the upgraded, high-performance SSD Premium storage tier. Affected services: Database as a Service (DBaaS) Location: Global Services
Started Sep 28, 2026, 02:00 PM UTC · Ongoing
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Uptimus monitorea Ionos Cloud mediante su fuente oficial y normaliza incidentes, mantenimiento y componentes en un estado consistente.
Esta página incluye actualmente 132 componentes monitoreados, 71 incidentes, 68 mantenimientos y 47 días de historial conocido.
Uptimus es un servicio independiente y no está afiliado con Ionos Cloud. Un estado saludable no garantiza que todos los usuarios, dispositivos o regiones estén libres de problemas.
Recibe alertas cuando Ionos Cloud o uno de sus componentes supervisados informa de una interrupción grave o crítica. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas. El historial disponible contiene 71 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Cloud Support: Limited Phone Support Availability».
Recibe alertas sobre rendimiento degradado, impacto parcial e incidencias que no representan una interrupción completa. Uptimus supervisa actualmente 132 componentes de Ionos Cloud: Backup Service, Cloud Support, Compute, Compute. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
Las páginas públicas de Downdetector se enfocan en reportes de usuarios. Uptimus combina esa actividad con incidentes oficiales, mantenimientos y salud de componentes cuando el proveedor los publica.
| Criterios de comparación | Uptimus | Downdetector |
|---|---|---|
| Reportes de la comunidad sobre Ionos Cloud |
The official status page for Ionos Cloud reports degraded performance. An unresolved official incident is listed: “Cloud Support: Limited Phone Support Availability”. Components reported as affected: Cloud Support. 0 reports were recorded for Ionos Cloud in the last 24 hours. Last official check: .
The scheduled maintenance has been completed.
Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 31, 2026, 02:00 PM UTC · Resolved Aug 31, 2026, 04:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 27, 2026, 02:00 PM UTC · Resolved Aug 27, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 26, 2026, 02:00 PM UTC · Resolved Aug 26, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 24, 2026, 03:00 PM UTC · Resolved Aug 24, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 24, 2026, 02:00 PM UTC · Resolved Aug 28, 2026, 06:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 20, 2026, 02:00 PM UTC · Resolved Aug 20, 2026, 05:00 PM UTC
| Incluido |
| Incluido |
| Línea base adaptativa que distingue casos aislados de una falla amplia | Incluido | Incluido |
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| Actividad de reportes de 24 horas y vista regional de fallas | Incluido | Incluido |
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| Un espacio para sitios web, proveedores de estado, juegos de Steam y apps y juegos Android | Incluido | Producto separado |
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| Alertas por correo, push y webhook desde el mismo espacio | Incluido | Producto separado |
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| Actualizaciones oficiales de incidentes y cronología de Ionos Cloud | Incluido | Basado en reportes |
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| Salud de componentes y mantenimientos mostrados por separado | Incluido | Limitado en páginas públicas |
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