Historial de interrupciones de Magic Labs

Service Interruption

Comenzó June 3, 2026 at 5:51 PM UTC 43m

OutageCritical incident

Componentes afectados

Wallet OperationsAPIAuthentication

June 3, 2026 at 6:12 PM UTCinvestigating
We are currently investigating this issue.
June 3, 2026 at 6:45 PM UTCresolved
This incident has been resolved.

Partial Degraded Experience

Comenzó February 18, 2026 at 7:15 AM UTC 36m

IssuesMinor incident

Componentes afectados

Wallet Operations

February 18, 2026 at 7:15 AM UTCinvestigating
We are currently investigating this issue.
February 18, 2026 at 7:50 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 18, 2026 at 7:52 AM UTCresolved
This incident has been resolved.

Issues with Signing

Comenzó February 9, 2026 at 7:29 PM UTC 36m

OutageMajor incident

Componentes afectados

Wallet Operations

February 9, 2026 at 7:29 PM UTCidentified
The issue has been identified and a fix is being implemented.
February 9, 2026 at 7:37 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 9, 2026 at 8:05 PM UTCresolved
This incident has been resolved.

Elevated timeouts in Signing service

Comenzó January 13, 2026 at 8:01 PM UTC 16m

OutageMajor incident

January 13, 2026 at 9:23 PM UTCidentified
The issue has been identified and a fix is being implemented.
January 13, 2026 at 9:24 PM UTCresolved
This incident has been resolved.

Service Interruption

Comenzó December 5, 2025 at 9:08 AM UTC 14m

OutageCritical incident

Componentes afectados

APIDashboardAuthentication

December 5, 2025 at 9:08 AM UTCinvestigating
Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.
December 5, 2025 at 9:15 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
December 5, 2025 at 9:22 AM UTCresolved
This incident has been resolved.

Service Interruption

Comenzó November 18, 2025 at 12:52 PM UTC 3h 10m

OutageMajor incident

Componentes afectados

APIDashboardAuthentication

November 18, 2025 at 12:52 PM UTCinvestigating
Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.
November 18, 2025 at 4:03 PM UTCresolved
This incident has been resolved.

Service Interruption

Comenzó November 18, 2025 at 11:30 AM UTC 0m

Pending

November 18, 2025 at 12:29 PM UTCresolved
Users were unable to login via email or sign messages due to upstream provider outage.

Service Interruption

Comenzó August 27, 2025 at 12:40 AM UTC 1h 5m

OutageCritical incident

Componentes afectados

DashboardAuthentication

August 27, 2025 at 1:25 AM UTCinvestigating
We are currently investigating this issue.
August 27, 2025 at 1:45 AM UTCresolved
This incident has been resolved.

Newton Agent History Latency

Comenzó June 11, 2025 at 5:26 PM UTC 1h 32m

IssuesMinor incident

Componentes afectados

Newton Agents

June 11, 2025 at 5:26 PM UTCidentified
We've identified an issue causing latency with the Newton Agent History. A fix is in the works.
June 11, 2025 at 6:58 PM UTCresolved
This incident has been resolved.

Magic is investigating an issue with Newton Agents

Comenzó May 29, 2025 at 5:55 AM UTC 1h 7m

OutageCritical incident

Componentes afectados

Newton Agents

May 29, 2025 at 6:37 AM UTCidentified
New agents were unable to be deployed due to a 3rd party service provider outage. We're actively working with them to resolve the service outage.
May 29, 2025 at 6:41 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 29, 2025 at 6:50 AM UTCmonitoring
We are continuing to monitor for any further issues.
May 29, 2025 at 7:01 AM UTCresolved
This incident has been resolved.

Degraded service affecting some customers

Comenzó March 22, 2025 at 2:30 PM UTC 10m

IssuesMinor incident

March 22, 2025 at 11:22 PM UTCresolved
Some users experienced degraded service for our email auth flows. This was due to a Cloudflare change against Vercel as noted in the following blog: https://developers.cloudflare.com/changelog/2025-03-22-next-js-vulnerability-waf/

Degraded performance on Auth and API

Comenzó February 12, 2025 at 3:34 AM UTC 3d 20h

IssuesMinor incident

Componentes afectados

APIAuthentication

February 12, 2025 at 3:34 AM UTCidentified
We're currently experiencing a degradation in our Auth and Wallet signing processes. The problem has been identified and are working towards a solution.
February 13, 2025 at 3:11 AM UTCidentified
Our team is making progress on a fix for this issue. We are currently in the testing phase internally to ensure stability and prevent recurrence. We will provide another update as soon as testing is complete.
February 14, 2025 at 1:12 AM UTCmonitoring
A fix has been implemented and we're monitoring the results.
February 15, 2025 at 11:52 PM UTCresolved
This incident has been resolved.

Intermittent Errors

Comenzó December 4, 2024 at 9:55 PM UTC 4h 1m

IssuesMinor incident

Componentes afectados

APIDashboardAuthentication

December 4, 2024 at 9:55 PM UTCinvestigating
We are currently investigating this issue.
December 5, 2024 at 1:30 AM UTCidentified
The issue has been identified and a fix is being implemented.
December 5, 2024 at 1:56 AM UTCresolved
This incident has been resolved.

API and Auth endpoints exceeding rate limiting rules

Comenzó October 29, 2024 at 3:30 PM UTC 0m

IssuesMinor incident

October 29, 2024 at 4:28 PM UTCresolved
We've identified an issue where customers received a rate limiting response from our systems. We've since mitigated those rate limits and adjusted the rules to allow customer traffic.

Login issues

Comenzó October 15, 2024 at 5:02 PM UTC 1h 49m

OutageCritical incident

Componentes afectados

DashboardSMS Delivery

October 15, 2024 at 6:36 PM UTCinvestigating
We are currently investigating login issues with Dashboard and SMS
October 15, 2024 at 6:42 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 15, 2024 at 6:50 PM UTCresolved
This incident has been resolved.

General Outage

Comenzó October 11, 2024 at 10:21 PM UTC 1h 14m

Pending

Componentes afectados

APIAuthentication

October 11, 2024 at 10:51 PM UTCinvestigating
We are currently investigating this issue.
October 11, 2024 at 11:20 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 11, 2024 at 11:35 PM UTCresolved
This incident has been resolved.

Emails not sending for applications using Custom Email Provider feature with Postmark SMTP

Comenzó September 16, 2024 at 5:01 AM UTC 8h 12m

OutageMajor incident

Componentes afectados

Third Party

September 16, 2024 at 5:01 AM UTCmonitoring
Postmark SMTP server outage is causing emails not to send for applications using our Custom Email Provider feature with Postmark. Our team will continue to monitor and update this incident once the issue is resolved.
September 16, 2024 at 1:12 PM UTCresolved
This incident was resolved by the Postmark team at 02:45 PDT. https://status.postmarkapp.com/notices/5jmmv4cyfqboak2v-service-issue-outbound-smtp-sending-issues

Service Impact from Vendor Outage

Comenzó August 7, 2024 at 7:47 PM UTC 0m

OutageMajor incident

Componentes afectados

DashboardAuthentication

August 7, 2024 at 7:47 PM UTCresolved
This incident has been resolved.

User Login Issue

Comenzó July 10, 2024 at 10:09 PM UTC 0m

Pending

July 10, 2024 at 10:09 PM UTCresolved
We are currently investigating this issue.

User Login Issue

Comenzó June 10, 2024 at 9:45 AM UTC 12h 0m

Pending

Componentes afectados

Authentication

June 10, 2024 at 10:09 PM UTCresolved
This incident has been resolved.