51 Mapbox incidents · March 2023 — official updates, affected components, duration and resolution details.
Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.
A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.
This incident has been resolved.
Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.
A fix has been implemented and we are monitoring the results.
The incident is resolved as of 05:13 UTC. Affected services are now fully operational.
We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.
This incident has been resolved.
Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.
We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.
We are continuing to monitor for any further issues.
This incident has been resolved.
From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.
On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.
We are currently investigating this issue.
Bottleneck has been identified. We are increasing the capacity of the Search Box system
Latency Anomaly mitigation is in-place. Latency is back to normal.
Another correction/Hot fix was applied to reduce the load.
After last correction latency is back to normal. Incident report will be shared soon.
We are investigating increased error rates and latency on our vector tile endpoints.
We are continuing to investigate this issue.
We are continuing to investigate and remediate this issue
The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.
Service remains stable, we'll continue to monitor overnight.
This incident has been resolved.
In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.
We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.
We are continuing to work on a fix for this issue.
This incident has been resolved.
Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.
We have received reports from AWS that several core services are experiencing instability. This will impact Mapbox's ability to provide live traffic, live incidents and ETA's to its customers.
We are continuing to investigate this issue.
Our traffic services are fully operational.
This incident has been resolved.
We are currently investigating an increase in error responses from the live traffic vector tile service.
We have taken measures to reduce the impact and continue to monitor the incident.
We are continuing to work on a fix for the issue.
We are continuing to work towards a fix for the issue.
We are working to address service disruptions caused by the ongoing issue.
We have implemented several fixes and are starting to see recovery in the Vector Tiles API. We will continue to monitor the service as it returns to full health.
The Vector Tiles API error rates have subsided and the service is fully operational.