Historial de interrupciones de Poppulo

1. September 4, 2026 at 12:31 PM UTCmonitoring

   Poppulo Support and Engineering están monitoreando un aumento de los aplazamientos de correos a través de protection.outlook.com Microsoft está asesorando de un problema con Exchange en línea que conduce a "451 4.7.500 Servidor aplazamientos ocupados : ID: EX1467029 Servicios afectados: Intercambio en línea Estado: Degradación de los servicios Tipo de edición: incidentes Hora de inicio: 4 Sept 2026, 11:19 GMT+1 Impacto del usuario Los usuarios pueden experimentar un retraso en el envío y recepción de mensajes de correo electrónico de dominios externos en Exchange Online. Más info Los usuarios pueden experimentar errores intermitentes “Server ocupado”, afectando múltiples buzones de correo. Alcance de los efectos Este problema afecta a los usuarios que pueden estar intentando enviar y recibir mensajes de correo electrónico de dominios externos en Exchange Online. Esta información puede actualizarse a medida que continúe nuestra investigación. Situación actual 4 Sept 2026, 12:03 GMT+1 Nuestra investigación inicial ha identificado casos en los que las protecciones anti-spam pueden contribuir al impacto para un subconjunto de usuarios. Seguimos analizando el comportamiento y revisando la telemetría del servicio para comprender mejor la causa subyacente y determinar el camino de mitigación más eficaz Una vez que el problema sea abordado por Microsoft Poppulo intentará entregar correos actualmente diferidos. Poppulo Support

2. September 4, 2026 at 2:15 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. September 2, 2026 at 9:15 AM UTCinvestigating

   Actualmente estamos experimentando un problema que puede estar impactando su capacidad de utilizar plenamente nuestros servicios. Nuestro equipo de Ingeniería está investigando el problema con los posts de Feeds que no cargan ni latencia. Por favor acepte nuestras disculpas por cualquier inconveniente causado. Equipo de apoyo Poppulo

2. September 2, 2026 at 11:28 AM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. September 2, 2026 at 1:10 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 14, 2026 at 2:12 PM UTCmonitoring

   We have been made aware of an issue with third party mailing infrastructure provider Proofpoint Proofpoint are experiencing a DNS resolution issue when resolving gslb.pphosted.com .  This issue may lead to an increase in email bounces for customers mailing to Proofpoint hosted email addresses .  Proofpoint have a status page and the issue can be tracked here https://proofpoint.my.site.com/community/s/proofpoint-current-incidents Poppulo Support.

2. August 14, 2026 at 6:21 PM UTCresolved

   This incident has been resolved.

1. August 13, 2026 at 3:45 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services, Opens and Clicks are currently impacted and displaying as 0%. Our Incident Response teams have been engaged and are working toward a resolution as a priority.

2. August 13, 2026 at 3:47 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results. There may be a delay in getting the opens and clicks due to the backlog being fixed.

3. August 13, 2026 at 7:31 PM UTCresolved

   This incident has been resolved.

1. August 4, 2026 at 5:11 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With an error message displaying when editing some email components on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

2. August 4, 2026 at 6:11 PM UTCidentified

   The issue has been identified and a fix is being worked on. In the mean time for any customers seeing the following error when editing their email : "The following items contain internal links to unavailable pages: Useful Links HZ Content - Edit Property These links must be fixed before the email can be sent." Please contact Support and we will work with you to address your individual case. Apologies for any inconvenience Poppulo Support

3. August 5, 2026 at 5:54 PM UTCmonitoring

   A fix has been implementing and we are monitoring the results

4. August 6, 2026 at 8:29 AM UTCresolved

   This incident has been resolved.

1. August 4, 2026 at 9:21 AM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With error messaging when editing emails on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. August 4, 2026 at 9:41 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. August 4, 2026 at 10:00 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. August 4, 2026 at 10:00 AM UTCmonitoring

   We are continuing to monitor for any further issues.

5. August 4, 2026 at 10:10 AM UTCresolved

   This incident has been resolved.

1. August 3, 2026 at 7:37 AM UTCinvestigating

   Actualmente estamos experimentando un problema que puede estar impactando su capacidad de utilizar plenamente nuestros servicios, Opens and Clicks están actualmente impactados y se muestran como 0%. Nuestros equipos de Respuesta de Incidentes han estado comprometidos y están trabajando para una resolución como prioridad.

2. August 3, 2026 at 8:59 AM UTCidentified

   La cuestión ha sido identificada y estamos trabajando en una solución.

3. August 3, 2026 at 9:20 AM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados. Puede haber un retraso en la obtención de las aberturas y clics debido a que el atraso se fija.

4. August 3, 2026 at 9:50 AM UTCresolved

   Este incidente ha sido resuelto. Nuestra herramienta trabajará a través del atraso de la información de presentación de informes, por lo que puede haber un poco de retraso con la obtención de su información de presentación de informes, pero lo hará.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 27, 2026 at 10:30 AM UTCidentified

   Actualmente estamos experimentando un problema que puede estar impactando su capacidad de utilizar plenamente nuestros servicios. Actualmente se retrasan los paneles de análisis avanzados, con datos de presentación de informes disponibles hasta el 24 de julio. Tenga en cuenta que este problema no afecta a nuestra Standard Reporting Suite que está actualizada. Nuestro equipo de Ingeniería ha identificado la causa y está trabajando para una resolución como una prioridad máxima. Poppulo Support

2. July 27, 2026 at 1:46 PM UTCidentified

   Nuestro equipo de Ingeniería ha identificado la causa y están trabajando para una resolución que esperan que el panel de control de Advance Analytics refleje correctamente mañana por la mañana 08:00 UTC 28 de julio

3. July 28, 2026 at 8:40 AM UTCidentified

   Nuestro equipo de Ingeniería ha identificado la causa y está trabajando para una resolución que esperan que el panel de control de Advance Analytics refleje correctamente al final del día.

4. July 28, 2026 at 9:11 AM UTCidentified

   Nuestro equipo de ingeniería ha confirmado que los datos de Advanced Analytics ahora se reflejan correctamente en el servidor estadounidense. En el servidor de la UE se han restaurado datos de Análisis Avanzados, excluyendo algunos datos de interacción del sábado 25 de julio. La ingeniería continúa el backfill de estos datos. Esperan que esto esté en su lugar mañana por la mañana.

5. July 31, 2026 at 9:30 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 8:23 AM UTCinvestigating

   Actualmente estamos experimentando un problema que puede estar impactando su capacidad de utilizar plenamente nuestros servicios. Los microsites están experimentando problemas. Nuestros equipos de Respuesta de Incidentes han estado comprometidos y están trabajando para una resolución. Por favor acepte nuestras disculpas por cualquier inconveniente causado. Poppulo Support

2. July 16, 2026 at 8:51 AM UTCidentified

   AWS ha confirmado que están experimentando un problema global Cloudfront que está llevando a los errores 504 en los microsites. https://health.aws.amazon.com/health/status La AWS está investigando y la cuestión se está tratando con la máxima prioridad.

3. July 16, 2026 at 10:12 AM UTCidentified

   Se ha implementado una solución de trabajo que ha restaurado el acceso a algunos microsits de clientes. AWS sigue investigando la cuestión al final y aplicando una solución completa https://health.aws.amazon.com/health/status

4. July 16, 2026 at 12:37 PM UTCresolved

   AWS has confirmed the Cloudfront issue has now been addressed : https://health.aws.amazon.com/health/status Todos los micositas son ahora accesibles.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 15, 2026 at 2:19 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With delays to reporting on our EU and US server Please note your mails are delivering as expected but our reporting isn't UpToDate. Our Incident Response teams have been engaged and are working toward a resolution as a top priority. Poppulo Support

2. June 15, 2026 at 2:46 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. June 15, 2026 at 3:10 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 15, 2026 at 3:39 PM UTCresolved

   This incident has now been resolved and reporting uptodate.

1. June 11, 2026 at 9:55 AM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With increased latency on our EU and US server. Our Incident Response teams have been engaged and are working toward a resolution as a priority. Poppulo Support

2. June 11, 2026 at 11:05 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 11, 2026 at 11:29 AM UTCmonitoring

   We are continuing to monitor for any further issues.

4. June 11, 2026 at 1:16 PM UTCresolved

   This incident has been resolved.

1. June 9, 2026 at 12:01 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With access to the EU and US Admin currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

2. June 9, 2026 at 12:09 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 9, 2026 at 12:19 PM UTCresolved

   This incident has been resolved.

1. January 21, 2026 at 9:39 AM UTCidentified

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With degraded performance on the US admin. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. January 21, 2026 at 9:57 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. January 21, 2026 at 11:00 AM UTCresolved

   This incident has been resolved.

1. January 14, 2026 at 1:17 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating publishing issue with feeds on Sharepoint. Please accept our apologies for any inconvenience caused. Poppulo Support Team

2. January 14, 2026 at 2:50 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. January 14, 2026 at 3:10 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. January 14, 2026 at 4:10 PM UTCresolved

   This incident has been resolved.

1. November 27, 2025 at 10:08 AM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

2. November 27, 2025 at 10:12 AM UTCinvestigating

   We are continuing to investigate this issue.

3. November 27, 2025 at 10:28 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. November 27, 2025 at 10:45 AM UTCresolved

   This incident has been resolved.

1. November 25, 2025 at 4:19 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mail publishing errors Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. November 25, 2025 at 4:53 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. While a publishing error may display mails are sending and delivering to recipients Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

3. November 25, 2025 at 5:41 PM UTCresolved

   This incident has been resolved.

1. October 29, 2025 at 7:14 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With the access to the mobile/feeds product currently impacted. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

2. October 29, 2025 at 9:10 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. October 29, 2025 at 9:28 PM UTCresolved

   This incident has been resolved.

1. September 17, 2025 at 2:15 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some scheduled mails not being published and sent. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. September 17, 2025 at 7:29 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. September 17, 2025 at 7:45 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. September 17, 2025 at 8:08 PM UTCresolved

   This incident has been resolved.

1. September 8, 2025 at 3:17 PM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mails showing as deferred. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

2. September 8, 2025 at 3:39 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. September 8, 2025 at 4:36 PM UTCresolved

   This incident has been resolved.

1. August 7, 2025 at 9:52 AM UTCinvestigating

   We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some login attempts failing Our Incident Response teams have been engaged and have implemented a fix and are monitoring the results Please accept our apologies for any inconvenience caused

2. August 7, 2025 at 10:09 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. August 7, 2025 at 10:15 AM UTCresolved

   This incident has been resolved.