Historial de interrupciones de Practice Fusion

1. August 19, 2026 at 2:34 PM UTCinvestigating

   Somos conscientes de un problema que impacta el software de facturación de Fusión práctica. Estamos trabajando para resolver el problema lo antes posible.

2. August 19, 2026 at 2:38 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. August 19, 2026 at 9:24 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 22, 2026 at 1:35 PM UTCinvestigating

   Actualmente estamos investigando el problema que afecta a los casos de chat y web. Contacta con nosotros por teléfono al (415) 346-7700, o sin costo al (844) 903-7567, Lunes a Viernes, 9 AM - 7:45 PM EST.

2. July 22, 2026 at 1:40 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. July 22, 2026 at 1:54 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 22, 2026 at 1:57 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 11, 2026 at 1:34 PM UTCinvestigating

   We are currently investigating this issue.

2. June 11, 2026 at 3:12 PM UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. June 11, 2026 at 3:27 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. June 11, 2026 at 3:31 PM UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. June 10, 2026 at 2:15 PM UTCinvestigating

   We are currently investigating this issue.

2. June 10, 2026 at 2:51 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. June 10, 2026 at 8:02 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 10, 2026 at 8:37 PM UTCresolved

   This incident has been resolved.

1. June 2, 2026 at 8:43 PM UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. June 2, 2026 at 9:02 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 2, 2026 at 9:05 PM UTCresolved

   This incident has been resolved.

1. May 18, 2026 at 5:45 PM UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. May 18, 2026 at 5:50 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 18, 2026 at 6:00 PM UTCresolved

   This incident has been resolved.

1. May 13, 2026 at 5:09 PM UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. May 19, 2026 at 2:26 PM UTCresolved

   This incident has been resolved.

1. May 7, 2026 at 6:52 PM UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. May 7, 2026 at 6:55 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 7, 2026 at 7:03 PM UTCresolved

   This incident has been resolved.

1. April 13, 2026 at 3:44 PM UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. April 13, 2026 at 3:45 PM UTCinvestigating

   We are continuing to investigate this issue.

3. April 13, 2026 at 3:53 PM UTCidentified

   The issue has been identified and a fix is being implemented.

4. April 13, 2026 at 4:00 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. April 13, 2026 at 4:01 PM UTCmonitoring

   We are continuing to monitor for any further issues.

6. April 13, 2026 at 4:07 PM UTCresolved

   This incident has been resolved.

1. April 9, 2026 at 3:01 PM UTCresolved

   This incident has been resolved.

1. April 3, 2026 at 7:59 PM UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. April 6, 2026 at 1:54 PM UTCresolved

   This incident has been resolved.

1. March 31, 2026 at 8:11 PM UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. March 31, 2026 at 8:38 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. April 2, 2026 at 2:57 PM UTCresolved

   This incident has been resolved.

1. March 26, 2026 at 1:06 AM UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. March 26, 2026 at 1:24 AM UTCresolved

   This incident has been resolved.

1. March 17, 2026 at 10:11 PM UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. March 17, 2026 at 10:25 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 17, 2026 at 10:36 PM UTCresolved

   This incident has been resolved.

1. March 9, 2026 at 6:56 PM UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. March 9, 2026 at 7:26 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 9, 2026 at 9:42 PM UTCresolved

   This incident has been resolved.

1. February 24, 2026 at 11:30 PM UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. February 25, 2026 at 12:30 AM UTCresolved

   This incident has been resolved.

1. February 20, 2026 at 4:46 PM UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. February 20, 2026 at 5:09 PM UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. February 20, 2026 at 9:20 PM UTCresolved

   This incident has been resolved.

1. February 17, 2026 at 4:27 PM UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. February 17, 2026 at 4:36 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 17, 2026 at 4:57 PM UTCresolved

   This incident has been resolved.

1. February 12, 2026 at 4:33 PM UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. February 12, 2026 at 4:44 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 12, 2026 at 4:44 PM UTCmonitoring

   We are continuing to monitor for any further issues.

4. February 12, 2026 at 5:32 PM UTCresolved

   This incident has been resolved.

1. February 3, 2026 at 11:45 PM UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. February 4, 2026 at 12:58 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 4, 2026 at 1:14 AM UTCresolved

   This incident has been resolved.