Historial de interrupciones de Quantify Technologies

App in Jira does not respond

Comenzó November 14, 2023 at 3:55 PM UTC 4h 41m

OutageMajor incident

Componentes afectados

Quantify Frontend

November 14, 2023 at 3:55 PM UTCinvestigating
The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.
November 14, 2023 at 5:19 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 14, 2023 at 8:36 PM UTCresolved
This incident has been resolved.

Incorrect subscription status

Comenzó September 19, 2023 at 9:26 PM UTC 18h 56m

IssuesMinor incident

Componentes afectados

Quantify Frontend

September 19, 2023 at 9:26 PM UTCinvestigating
We are currently investigating this issue.
September 19, 2023 at 9:59 PM UTCidentified
The issue has been identified and a fix is being implemented.
September 20, 2023 at 5:04 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 20, 2023 at 4:22 PM UTCresolved
This incident has been resolved.

App pages don't respond

Comenzó April 4, 2023 at 11:54 PM UTC 2h 3m

OutageMajor incident

Componentes afectados

Quantify Backend

April 4, 2023 at 11:54 PM UTCinvestigating
We are currently investigating this issue.
April 5, 2023 at 1:57 AM UTCresolved
This incident has been resolved.

Outage

Comenzó September 14, 2022 at 9:00 AM UTC 11h 0m

OutageMajor incident

Componentes afectados

Quantify Frontend

September 14, 2022 at 5:53 PM UTCinvestigating
We are currently investigating this issue.
September 14, 2022 at 6:31 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 14, 2022 at 6:31 PM UTCmonitoring
We are continuing to monitor for any further issues.
September 14, 2022 at 8:00 PM UTCresolved
This incident has been resolved.

Database outage

Comenzó August 16, 2021 at 9:12 PM UTC 9d 5h

OutageMajor incident

Componentes afectados

Quantify BackendQuantify Frontend

August 16, 2021 at 9:12 PM UTCidentified
The issue has been identified and a fix is being implemented.
August 17, 2021 at 1:59 AM UTCidentified
We are continuing to work on a fix for this issue.
August 17, 2021 at 3:22 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
August 18, 2021 at 2:26 AM UTCmonitoring
We are continuing to monitor for any further issues.
August 19, 2021 at 5:23 PM UTCmonitoring
Mitigation activities are still in progress.
August 23, 2021 at 4:39 PM UTCmonitoring
We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.
August 26, 2021 at 2:18 AM UTCresolved
This incident has been resolved.

Service Temporarily Unavailable

Comenzó May 24, 2021 at 10:29 PM UTC 5h 40m

OutageCritical incident

Componentes afectados

Quantify Frontend

May 24, 2021 at 10:29 PM UTCinvestigating
We are currently investigating this issue.
May 24, 2021 at 10:54 PM UTCidentified
The issue has been identified and a fix is being implemented.
May 25, 2021 at 3:49 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 25, 2021 at 4:09 AM UTCresolved
This incident has been resolved.

App is unresponsive

Comenzó March 2, 2021 at 10:44 PM UTC 1h 57m

OutageMajor incident

Componentes afectados

Quantify BackendQuantify Frontend

March 2, 2021 at 10:44 PM UTCinvestigating
We are currently investigating this issue.
March 3, 2021 at 12:05 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 3, 2021 at 12:38 AM UTCidentified
We are continuing to work on a fix for this issue.
March 3, 2021 at 12:41 AM UTCresolved
The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

Static assets don't load in some environments

Comenzó January 4, 2021 at 9:18 PM UTC 19h 51m

IssuesMinor incident

Componentes afectados

Quantify Frontend

January 4, 2021 at 9:18 PM UTCinvestigating
We are currently investigating this issue.
January 5, 2021 at 2:16 AM UTCidentified
The issue has been identified and a fix is being implemented.
January 5, 2021 at 2:43 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 5, 2021 at 5:09 PM UTCresolved
This incident has been resolved.

Delayed data processing

Comenzó November 10, 2020 at 4:12 AM UTC 12h 30m

IssuesMinor incident

Componentes afectados

Quantify Backend

November 10, 2020 at 4:12 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 10, 2020 at 4:42 PM UTCresolved
This incident has been resolved.

High number of errors

Comenzó August 3, 2020 at 6:39 PM UTC 18h 9m

IssuesMinor incident

Componentes afectados

Quantify Backend

August 3, 2020 at 6:39 PM UTCinvestigating
We are currently investigating this issue.
August 4, 2020 at 12:46 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
August 4, 2020 at 12:48 PM UTCresolved
This incident has been resolved.

Delayed data processing due to data migration

Comenzó June 9, 2020 at 7:22 PM UTC 2d 23h

Pending

Componentes afectados

Quantify Backend

June 9, 2020 at 7:22 PM UTCmonitoring
This is a planned operation. Apologies for the inconvenience.
June 12, 2020 at 6:55 PM UTCresolved
This incident has been resolved.

Backend data processing is delayed

Comenzó April 7, 2020 at 11:46 PM UTC 6h 29m

IssuesMinor incident

Componentes afectados

Quantify Backend

April 7, 2020 at 11:46 PM UTCinvestigating
We are currently investigating this issue.
April 8, 2020 at 4:00 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 8, 2020 at 7:30 PM UTCresolved
This incident has been resolved.

Issues with DNS

Comenzó March 16, 2020 at 5:26 AM UTC 19m

OutageMajor incident

Componentes afectados

Quantify BackendQuantify Frontend

March 16, 2020 at 5:26 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 16, 2020 at 7:36 PM UTCresolved
This incident has been resolved.