41 Quavered incidents · October 2018 — official updates, affected components, duration and resolution details.
We are currently investigating access to QuaverEd products.
Access to QuaverEd products is being restored, and services are becoming available. We are continuing to monitor closely.
We are continuing to monitor for any further issues.
Access to QuaverEd products has been restored.
We are currently investigating access to QuaverEd products.
Access to QuaverEd products is being restored, and services are becoming available. We are continuing to monitor closely.
Access to QuaverEd products has been restored.
We are currently investigating access to QuaverEd products.
Product services are now available. We’re monitoring while we continue investigating the cause.
The incident has been resolved. An unusual spike in web server load temporarily prevented access to QuaverEd products.
We are aware of a site slowdown and are investigating the issue.
We are back online and monitoring for slowness.
The site came back online at 9:49 a.m. and is performing normally again.
This issue has been resolved, and all sites are operational.
We are experiencing technical issues affecting our product’s usability. Our team is working swiftly to resolve the issue. We apologize for the disruption and appreciate your patience. Please check back for updates.
The issue has been identified, and we are implementing a fix.
A fix has been implemented, and the products are stable. We will continue to monitor the issue.
This incident has been resolved.
There was a disruptive slowdown on the QuaverEd site. Our estimates show we had approximately an 80% drop in functionality/usability between the times of 9:43am and 10:14am
We are aware of a problem accessing the site and are looking into it.
This incident has been resolved.
QuaverEd is tracking issues with connections to our database servers. Assignments and Google SSO are two areas of the QuaverEd platform that are currently affected.
This issue has been resolved.
System outage due to database cluster unreachable. A system restart was required to correct issue. Outage from 10:05 - 10:35 CDT.
One of our quavered.com servers went offline this morning resulting in partial degradation of service until that server could be removed from our network.
We are investigating this issue.
This incident has been resolved.
We are currently investigating the issue.
We are continuing to investigate this issue.
We've identified the issue and are working to resolve it though we're still seeing partial outages. We appreciate your patience in the interim.
This incident has been resolved.
Due to a mis-applied network configuration there was a period of approximately 12 minutes of downtime between 11:14 CST and 11:26 CST. During this period all services and resources were unavailable. This issue has been corrected. We will continue to monitor the situation to ensure no additional issues occur.
Two site slowdowns occurred today, January 4th, 2022. - 9:00am to 9:30 CST - 1:30pm to 1:46pm CST We are currently monitoring the situation.
This incident has been resolved. The site is stable for all Users at this time.
We are aware of an issue logging into our sites right now. We are investigating the cause.
This login issue appears to be intermittent... We are continuing to investigate.
This incident has been resolved
We are aware of an issue logging into our sites right now. The cause has been identified and we are working to correct the situation.
This incident has been resolved. A required restart to a set of servers resulted in a misconfiguration. That has been corrected and measures have been taken to ensure the correct configuration is applied after future restarts.
At this time, there is an issue with our student site that affects some students from being able to login to their account. QuaverEd's Development Team is currently investigating the issue, and will resolve it as quickly as possible.
This issue has been resolved.
This morning at approximately 6:49am, there was an issue where students, after logging in to student.QuaverEd.com, were unable to access resources in their account.
Our team resolved this issue at approximately 7:59am
This morning at approximately 10:49am (central), we experienced an issue that kept student users, whose accounts are provisioned through Single Sign On (SSO), from logging in to QuaverMusic.com. This issue only occurred in Google Chrome. This issue was resolved at 11:25am (central)
This morning, our site experienced an issue that was causing QuaverMusic.com to be slow to the point of unresponsive and fixed said issue. This issue outage began at approximately 8:58am, and our team resolved the issue at 9:31am.
An internal change to a database on Thursday 2/11 led to an occasional issue with users logging in. We were made aware of this issue at around 9:35AM on Thursday 2/11 and found that the issue only impacted Single Sign-On users. Once identified, the issue and resolved by 9:43AM. No action is needed by users and all systems are back to normal.