Historial de interrupciones de Rippling

1. August 31, 2026 at 10:37 PM UTCidentified

   Hemos identificado un problema que impide que algunos informes de nóminas guardadas se carguen cuando se incluyen ciertos campos de nómina. Estamos implementando una solución y proporcionaremos otra actualización una vez que se haya restaurado el acceso al informe.

2. September 1, 2026 at 3:44 AM UTCidentified

   Hemos restaurado el acceso a los informes de nóminas ahorradas afectados para clientes en los Estados Unidos. Continuamos trabajando para restaurar el acceso a los informes de los clientes afectados en la Unión Europea y proporcionaremos otra actualización una vez que la restauración esté completa.

3. September 1, 2026 at 4:20 AM UTCresolved

   Se ha resuelto la cuestión que afecta a los informes sobre nóminas guardadas y se ha restablecido el acceso a los informes.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 21, 2026 at 4:06 PM UTCresolved

   Esto ya está resuelto. Afectó a algunos usuarios durante 15 minutos.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 6, 2026 at 4:12 PM UTCidentified

   Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.

2. August 6, 2026 at 4:36 PM UTCinvestigating

   Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.

3. August 6, 2026 at 6:03 PM UTCmonitoring

   A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.

4. August 6, 2026 at 6:29 PM UTCresolved

   We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the rollout. The team reverted the change in production and retriggered syncs to recover affected integrations. - Impacted integrations, including Ramp and Box, have recovered - Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually

1. August 4, 2026 at 8:35 PM UTCinvestigating

   We are currently investigating

2. August 4, 2026 at 8:38 PM UTCmonitoring

   Issues seem resolved, continuing to monitor

3. August 4, 2026 at 9:19 PM UTCresolved

   Services returned to normal

1. July 28, 2026 at 2:23 AM UTCmonitoring

   Para mitigar un incidente anterior, las tareas asincrónicas no críticas se detuvieron el lunes 27 de julio a las 9:30a PT y se volvieron a habilitar alrededor de las 3:30p PT. Todavía estamos trabajando a través del atraso de la tarea, y algunas cosas a través de Rippling - como la membresía de grupo - serán estancadas hasta que los trabajos restantes se pongan al día.

2. July 28, 2026 at 5:17 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 27, 2026 at 8:10 PM UTCinvestigating

   Los usuarios no pueden acceder a las aplicaciones web y móviles de Rippling. Proporcionaremos una actualización dentro de los próximos 10 minutos.

2. July 27, 2026 at 8:24 PM UTCinvestigating

   El acceso a Rippling es restaurado. Estamos investigando un cambio reciente que puede haber dado lugar a un aumento de la carga de la consulta y ha aumentado la capacidad infrarroja para manejar la carga en el ínterin.

3. July 27, 2026 at 10:47 PM UTCmonitoring

   Pausamos tareas asincrónicas no críticas antes para restaurar la salud del sitio. Aunque hemos vuelto a habilitar esas tareas, la asincrónica cola de tareas sigue subiendo. Como resultado, algunas cosas a través de Rippling - como la membresía de grupo - podrían ser estancadas hasta que los trabajos restantes se pongan al día en las próximas horas.

4. July 28, 2026 at 2:09 AM UTCresolved

   El acceso a la aplicación Rippling ha sido totalmente restaurado.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 27, 2026 at 4:11 PM UTCinvestigating

   Estamos investigando problemas donde los usuarios no pueden acceder a las aplicaciones web y móviles de Rippling. Proporcionaremos una actualización dentro de los próximos 10 minutos.

2. July 27, 2026 at 4:23 PM UTCinvestigating

   Estamos en medio de la vuelta atrás el último despliegue. El rendimiento sigue degradado mientras se está en movimiento. Siguiente actualización dentro de 10 minutos.

3. July 27, 2026 at 4:32 PM UTCinvestigating

   El acceso a la aplicación Rippling es restaurado. Estamos monitoreando la salud y el rendimiento del sitio.

4. July 27, 2026 at 5:08 PM UTCinvestigating

   El incidente es mitigado, ya que las métricas de rendimiento de la aplicación están de vuelta a niveles normales.

5. July 27, 2026 at 6:37 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 9:44 AM UTCresolved

   Rippling mostró "Access denied" a algunos usuarios que acceden a Rippling. La cuestión ha sido totalmente mitigada y Rippling vuelve a funcionar plenamente.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 10, 2026 at 5:37 PM UTCinvestigating

   Some AI capabilities, including building or editing AI dashboards, are unavailable.

2. July 10, 2026 at 6:54 PM UTCresolved

   This incident has been resolved.

1. July 7, 2026 at 4:51 PM UTCinvestigating

   We are investigating degraded performance of the Rippling app loading. We will share an update in the next 10 minutes.

2. July 7, 2026 at 5:08 PM UTCidentified

   We have identified the task that was overloading the system and have mitigated the issue. There were timeouts occurring for ~10 minutes but the site is operational again.

3. July 7, 2026 at 7:06 PM UTCresolved

   This incident has been resolved.

1. June 24, 2026 at 7:18 PM UTCinvestigating

   We are aware of issues with the Rippling app loading. Some parts of the Rippling app are degraded and not loading. We are investigating.

2. June 24, 2026 at 7:31 PM UTCinvestigating

   Access to the site is back to normal, but we are continuing to investigate and address the root cause.

3. June 24, 2026 at 8:10 PM UTCmonitoring

   We've made fixes to mitigate the issue and are monitoring the results.

4. June 24, 2026 at 8:56 PM UTCresolved

   This incident has been resolved.

1. June 22, 2026 at 3:46 PM UTCidentified

   Rippling AI actions are currently not working. The issue has been identified and a fix is being deployed.

2. June 22, 2026 at 4:24 PM UTCresolved

   This incident has been resolved.

1. June 19, 2026 at 8:03 PM UTCinvestigating

   We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.

2. June 19, 2026 at 8:07 PM UTCmonitoring

   We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.

3. June 19, 2026 at 8:27 PM UTCresolved

   This incident has been resolved.

1. June 1, 2026 at 4:43 PM UTCinvestigating

   Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.

2. June 1, 2026 at 4:50 PM UTCmonitoring

   The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.

3. June 1, 2026 at 9:48 PM UTCresolved

   This incident has been resolved.

1. May 28, 2026 at 4:16 PM UTCinvestigating

   We are investigating issues with the Rippling app and SSO. The issues are caused by database load.

2. May 28, 2026 at 4:46 PM UTCinvestigating

   We have scaled down async jobs that are contributing to the database load. Access to Rippling is starting to recover.

3. May 28, 2026 at 4:47 PM UTCinvestigating

   We are monitoring database health and site access while continuing to investigate the root causes.

4. May 28, 2026 at 5:04 PM UTCinvestigating

   We are starting to re-enable the async jobs that have been throttled while monitoring the database load.

5. May 28, 2026 at 7:52 PM UTCresolved

   All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.

1. May 27, 2026 at 1:54 PM UTCmonitoring

   SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.

2. May 27, 2026 at 2:01 PM UTCmonitoring

   Error rates down, continuing to monitor

3. May 27, 2026 at 2:32 PM UTCresolved

   This incident has been resolved.

1. May 18, 2026 at 10:34 PM UTCinvestigating

   Users are reporting slowness while using Rippling

2. May 19, 2026 at 12:37 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 19, 2026 at 12:40 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 19, 2026 at 12:59 AM UTCresolved

   This incident has been resolved.

1. May 14, 2026 at 6:11 PM UTCidentified

   Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.

2. May 14, 2026 at 8:58 PM UTCresolved

   The issue has been resolved

1. May 6, 2026 at 5:49 AM UTCinvestigating

   Rippling AI is down. We are investigating the issue.

2. May 6, 2026 at 5:54 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 6, 2026 at 6:09 AM UTCresolved

   Rippling AI access has been restored.

1. May 1, 2026 at 7:09 PM UTCidentified

   Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.

2. May 1, 2026 at 8:54 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 1, 2026 at 8:54 PM UTCresolved

   This incident has been resolved.