Historial de interrupciones de Routable

1. September 1, 2026 at 9:48 PM UTCinvestigating

   Estamos viendo un aumento de errores debido a un outage de Quickbooks Online. Esto afecta principalmente a los espacios de trabajo conectados de QBO.

2. September 2, 2026 at 3:03 AM UTCmonitoring

   Ahora estamos viendo la mayoría de las solicitudes de QuickBooks Online tienen éxito. Seguiremos vigilando.

3. September 2, 2026 at 3:36 AM UTCresolved

   El incidente de QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) sigue figurando como no resuelto, pero hemos observado tasas de éxito constantes en las solicitudes a QBO. Seguiremos monitoreando por cualquier regresión.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 13, 2026 at 5:19 PM UTCidentified

   Estamos viendo tasas de error elevadas con nuestro proveedor de pagos. Actualmente están investigando.

2. July 13, 2026 at 5:58 PM UTCmonitoring

   Nuestro proveedor ha implementado una solución, y vemos transacciones exitosas. Estamos monitoreando e investigando los pagos fallidos.

3. July 13, 2026 at 8:02 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. May 14, 2026 at 5:37 PM UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. May 14, 2026 at 6:48 PM UTCresolved

   This incident has been resolved.

1. April 3, 2026 at 4:26 PM UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. April 7, 2026 at 4:30 PM UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. March 25, 2026 at 3:55 PM UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. March 25, 2026 at 5:34 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 25, 2026 at 7:15 PM UTCresolved

   This incident has been resolved.

1. December 4, 2025 at 6:54 PM UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. December 4, 2025 at 6:56 PM UTCinvestigating

   We are continuing to investigate this issue.

3. December 4, 2025 at 7:09 PM UTCmonitoring

   The issue has been resolved and we are monitoring.

4. December 4, 2025 at 8:17 PM UTCresolved

   This incident has been resolved.

1. November 18, 2025 at 2:08 PM UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. November 18, 2025 at 2:40 PM UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. November 18, 2025 at 2:58 PM UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. November 18, 2025 at 6:34 PM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 6:47 PM UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. October 20, 2025 at 11:24 PM UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. October 21, 2025 at 5:28 PM UTCresolved

   This incident has been resolved.

1. July 16, 2025 at 6:37 PM UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. July 16, 2025 at 6:59 PM UTCinvestigating

   We are continuing to investigate this issue.

3. July 16, 2025 at 7:00 PM UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. July 16, 2025 at 7:29 PM UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. July 16, 2025 at 10:16 PM UTCmonitoring

   We are continuing to monitor for any further issues.

6. July 16, 2025 at 10:16 PM UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. May 14, 2025 at 4:52 PM UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. May 14, 2025 at 6:34 PM UTCinvestigating

   We are continuing to investigate this issue.

3. May 14, 2025 at 6:36 PM UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. May 7, 2025 at 1:09 AM UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. May 7, 2025 at 1:10 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 7, 2025 at 1:40 AM UTCresolved

   A fix has been deployed.

1. March 21, 2025 at 9:49 PM UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. March 21, 2025 at 11:01 PM UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. March 21, 2025 at 11:35 PM UTCresolved

   This incident has been resolved.

1. March 14, 2025 at 6:05 PM UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. March 14, 2025 at 6:25 PM UTCresolved

   We have confirmed that all systems are behaving as expected.

1. February 3, 2025 at 6:34 PM UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. December 4, 2024 at 8:29 PM UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. December 4, 2024 at 10:55 PM UTCresolved

   This incident has been resolved.

1. June 17, 2024 at 5:56 PM UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. April 27, 2024 at 4:03 PM UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. April 27, 2024 at 5:10 PM UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. April 27, 2024 at 6:30 PM UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. April 27, 2024 at 7:39 PM UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. March 15, 2024 at 4:22 PM UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. March 15, 2024 at 8:22 PM UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. March 16, 2024 at 12:06 AM UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. January 29, 2024 at 9:19 PM UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. January 29, 2024 at 9:19 PM UTCinvestigating

   We are continuing to investigate this issue.

3. January 29, 2024 at 9:34 PM UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. January 30, 2024 at 12:55 AM UTCresolved

   All tasks are operating smoothly.

1. January 25, 2024 at 10:16 PM UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. January 25, 2024 at 11:19 PM UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. January 26, 2024 at 12:04 AM UTCresolved

   The payment creation system is operating smoothly.