Historial de interrupciones de Scrapbox

File upload error

Comenzó June 20, 2026 at 4:29 AM UTC 2h 30m

OutageMajor incident

Componentes afectados

Scrapbox Server

June 20, 2026 at 4:29 AM UTCinvestigating
We are currently investigating this issue.
June 20, 2026 at 6:12 AM UTCidentified
The issue has been identified and a fix is being implemented.
June 20, 2026 at 6:22 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 20, 2026 at 6:59 AM UTCresolved
This incident has been resolved.

Server response speeds are slowing down.

Comenzó September 25, 2024 at 5:00 AM UTC 4h 21m

IssuesMinor incident

Componentes afectados

Scrapbox Server

September 25, 2024 at 5:58 AM UTCinvestigating
We are currently investigating this issue.
September 25, 2024 at 7:47 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 25, 2024 at 9:22 AM UTCresolved
This incident has been resolved.

Server error

Comenzó August 23, 2024 at 1:40 AM UTC 2h 26m

OutageMajor incident

Componentes afectados

Scrapbox Server

August 23, 2024 at 2:08 AM UTCinvestigating
We are currently investigating this issue.
August 23, 2024 at 2:24 AM UTCinvestigating
We are continuing to investigate this issue.
August 23, 2024 at 2:24 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
August 23, 2024 at 4:06 AM UTCresolved
This incident has been resolved.

DB error

Comenzó July 22, 2024 at 9:06 AM UTC 40m

IssuesMinor incident

July 22, 2024 at 9:16 AM UTCinvestigating
We are currently investigating this issue.
July 22, 2024 at 9:27 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 22, 2024 at 9:46 AM UTCresolved
This incident has been resolved.

DB connection error

Comenzó May 20, 2024 at 4:33 AM UTC 1h 12m

IssuesMinor incident

Componentes afectados

Scrapbox Server

May 20, 2024 at 4:33 AM UTCinvestigating
We are currently investigating this issue.
May 20, 2024 at 4:53 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 20, 2024 at 5:45 AM UTCresolved
This incident has been resolved.

Temporarily inaccessible

Comenzó November 7, 2023 at 2:48 PM UTC 1h 47m

OutageMajor incident

Componentes afectados

Scrapbox Server

November 7, 2023 at 2:48 PM UTCinvestigating
We are currently investigating this issue.
November 7, 2023 at 3:30 PM UTCidentified
The issue has been identified and a fix is being implemented.
November 7, 2023 at 3:39 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 7, 2023 at 4:35 PM UTCresolved
This incident has been resolved.
November 7, 2023 at 8:45 PM UTCpostmortem
Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happend * In September, we changed our company credit card * In November, domain payment failed * Due to incorrect settings, payment failures were not properly notified to the developer ## Remediation plan * Fix payment notification settings * If the payment interval is long, such as for a domain, register the schedule in the calendar

DB settings failed

Comenzó March 6, 2022 at 7:17 AM UTC 1h 24m

OutageCritical incident

Componentes afectados

Scrapbox Server

March 6, 2022 at 7:17 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 6, 2022 at 7:56 AM UTCidentified
DB configuration has been modified and is being deployed.
March 6, 2022 at 8:17 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 6, 2022 at 8:41 AM UTCresolved
This incident has been resolved.
March 6, 2022 at 8:59 AM UTCpostmortem
Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happened We deployed two at the same time. * Code for new features * DB index creation code for use in new features A large number of processes requiring a non-existent DB index were running, and the DB hung up. ## Remediation plan Deploy the code that creates the DB index first. Then deploy the new functionality.

Server infrastructure down

Comenzó February 24, 2022 at 4:34 PM UTC 36m

OutageMajor incident

Componentes afectados

Scrapbox ServerHeroku

February 24, 2022 at 5:02 PM UTCidentified
The US/EU region of heroku, which we use as our infrastructure, is down. https://status.heroku.com/incidents/2402
February 24, 2022 at 5:15 PM UTCresolved
Heroku's routing has been recovered. https://status.heroku.com/incidents/2402

client js build error

Comenzó May 28, 2021 at 3:11 AM UTC 0m

OutageMajor incident

Componentes afectados

Scrapbox Server

May 28, 2021 at 3:11 AM UTCresolved
This incident has been resolved.

DB query error

Comenzó April 28, 2021 at 4:00 AM UTC 33m

OutageMajor incident

Componentes afectados

Scrapbox Server

April 28, 2021 at 4:00 AM UTCidentified
The issue has been identified and a fix is being implemented.
April 28, 2021 at 4:00 AM UTCidentified
We are continuing to work on a fix for this issue.
April 28, 2021 at 4:22 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 28, 2021 at 4:34 AM UTCresolved
This incident has been resolved.

Search response is getting slower.

Comenzó April 18, 2021 at 5:10 PM UTC 1d 8h

IssuesMinor incident

Componentes afectados

Scrapbox Server

April 20, 2021 at 12:38 AM UTCinvestigating
We are currently investigating this issue.
April 20, 2021 at 12:49 AM UTCmonitoring
Added search instance and we are monitoring result.
April 20, 2021 at 1:20 AM UTCresolved
This incident has been resolved.