Historial de interrupciones de Scrapinghub

1. September 10, 2026 at 5:28 AM UTCinvestigating

   We are currently experiencing degraded performance with Zyte API Browser Rendering. Customers using Browser Rendering may experience increased latency, failed requests (520s), or reduced success rates. Our team is actively investigating the issue and working to minimize the impact. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

2. September 10, 2026 at 6:28 AM UTCmonitoring

   A fix has been implemented, and we are currently monitoring the results.

1. August 17, 2026 at 9:05 AM UTCinvestigating

   Actualmente estamos experimentando problemas con la programación periódica de puestos de trabajo y el despliegue. Estamos investigando sobre este problema y lo mantendremos informado.

2. August 17, 2026 at 12:41 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 9:32 AM UTCinvestigating

   Actualmente estamos investigando un problema donde no se programan trabajos en Scrapy Cloud a pesar de las unidades disponibles.

2. July 16, 2026 at 2:17 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. July 16, 2026 at 5:09 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 28, 2026 at 8:12 AM UTCinvestigating

   We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

2. June 28, 2026 at 7:37 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 29, 2026 at 12:26 AM UTCresolved

   This incident has been resolved.

1. June 27, 2026 at 6:56 PM UTCinvestigating

   We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

2. June 27, 2026 at 7:56 PM UTCinvestigating

   We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

3. June 27, 2026 at 11:37 PM UTCmonitoring

   Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

4. June 28, 2026 at 12:23 AM UTCresolved

   This incident has been resolved.

1. May 19, 2026 at 11:43 AM UTCinvestigating

   Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

2. May 19, 2026 at 4:03 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 20, 2026 at 12:04 PM UTCresolved

   This incident has been resolved.

1. April 14, 2026 at 8:51 AM UTCinvestigating

   We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. April 14, 2026 at 9:13 AM UTCidentified

   The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

3. April 14, 2026 at 3:25 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. April 15, 2026 at 5:53 AM UTCresolved

   This incident has been resolved.

1. February 26, 2026 at 3:25 AM UTCinvestigating

   We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

2. February 26, 2026 at 4:02 AM UTCinvestigating

   We are continuing to investigate this issue.

3. February 26, 2026 at 4:33 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 26, 2026 at 8:00 AM UTCinvestigating

   We are currently investigating this issue.

5. February 26, 2026 at 3:37 PM UTCidentified

   The issue has been identified and fix will be released shortly

6. March 3, 2026 at 8:39 AM UTCresolved

   The issue has been identified and fix will be rolled out soon.

1. February 12, 2026 at 5:08 AM UTCinvestigating

   We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. February 12, 2026 at 8:57 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 13, 2026 at 2:39 PM UTCresolved

   This incident has been resolved.

1. January 29, 2026 at 3:18 AM UTCresolved

   We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

1. December 11, 2025 at 8:40 AM UTCidentified

   Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

2. December 11, 2025 at 9:42 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. December 11, 2025 at 3:48 PM UTCresolved

   This incident has been resolved.

1. November 14, 2025 at 8:09 AM UTCinvestigating

   We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

2. November 14, 2025 at 10:03 AM UTCmonitoring

   The incident has been mitigated. The incorrectly suspended account have been unsuspended.

3. November 15, 2025 at 2:36 PM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 10:03 AM UTCidentified

   We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

2. October 20, 2025 at 10:04 AM UTCidentified

   We are continuing to work on a fix for this issue.

3. October 20, 2025 at 11:20 AM UTCmonitoring

   Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

4. October 20, 2025 at 1:55 PM UTCresolved

   This incident has been resolved.

1. October 1, 2025 at 11:08 AM UTCinvestigating

   We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

2. October 1, 2025 at 3:32 PM UTCmonitoring

   We have deployed a fix and we are currently monitoring the results.

3. October 2, 2025 at 12:07 PM UTCresolved

   This incident has been resolved.

1. September 17, 2025 at 9:25 AM UTCinvestigating

   We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

2. September 17, 2025 at 9:45 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. September 17, 2025 at 12:51 PM UTCresolved

   This incident has been resolved.

1. August 30, 2025 at 6:55 AM UTCinvestigating

   We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

2. August 30, 2025 at 8:23 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. August 30, 2025 at 6:36 PM UTCresolved

   This incident has been resolved.

1. August 26, 2025 at 2:36 PM UTCinvestigating

   We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

2. August 27, 2025 at 6:06 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. August 30, 2025 at 3:38 PM UTCresolved

   This incident has been resolved.

1. August 21, 2025 at 11:18 AM UTCinvestigating

   We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

2. August 21, 2025 at 3:58 PM UTCresolved

   This incident has been resolved.

1. August 21, 2025 at 3:42 AM UTCinvestigating

   We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

2. August 21, 2025 at 3:59 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. August 21, 2025 at 5:03 AM UTCmonitoring

   We are continuing to monitor for any further issues.

4. August 22, 2025 at 1:51 PM UTCresolved

   This incident has been resolved.

1. August 13, 2025 at 7:05 AM UTCinvestigating

   We are currently investigating a performance degradation regarding Scrapy Cloud jobs.

2. August 13, 2025 at 2:36 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. August 14, 2025 at 8:22 PM UTCresolved

   This incident has been resolved.