Historial de interrupciones de Sf Fire Credit Union

1. July 18, 2026 at 12:31 AM UTCinvestigating

   Actualmente no se dispone de servicios de banca en línea y móvil. Estamos trabajando activamente para resolver el problema y compartiremos actualizaciones lo antes posible. Nos disculpamos por cualquier inconveniente.

2. July 18, 2026 at 12:42 AM UTCidentified

   La banca en línea y móvil están disponibles. Sin embargo, Zelle®, Bill Pay y Card Management no están disponibles. Nuestro equipo está trabajando activamente para resolver el problema lo antes posible. Nos disculpamos por la molestia y proporcionaremos actualizaciones a medida que se disponga de más información.

3. July 18, 2026 at 1:51 AM UTCresolved

   Se han resuelto las cuestiones que afectan a los servicios de Banca Online y Móvil. Actualmente están disponibles servicios como Zelle®, Bill Pay y Card Management. Sinceramente nos disculpamos por la molestia y apreciamos su paciencia mientras trabajamos para resolver el problema. Gracias por su comprensión.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 29, 2026 at 10:47 PM UTCidentified

   Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

2. June 30, 2026 at 1:14 AM UTCresolved

   The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

1. May 6, 2026 at 12:18 AM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. May 6, 2026 at 1:30 AM UTCresolved

   We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

1. May 5, 2026 at 2:29 PM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. May 5, 2026 at 5:13 PM UTCidentified

   We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

3. May 5, 2026 at 6:01 PM UTCresolved

   We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

1. January 23, 2026 at 4:04 PM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. January 23, 2026 at 4:14 PM UTCresolved

   This incident has been resolved. We appreciate your patience.

1. October 22, 2025 at 9:08 PM UTCinvestigating

   We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

2. October 23, 2025 at 12:31 AM UTCresolved

   The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

1. October 20, 2025 at 5:48 PM UTCidentified

   We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

2. October 20, 2025 at 11:39 PM UTCresolved

   This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

1. October 8, 2025 at 7:27 PM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. October 8, 2025 at 8:26 PM UTCinvestigating

   We are continuing to investigate this issue. Thank you for your patience.

3. October 8, 2025 at 9:23 PM UTCmonitoring

   A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

4. October 8, 2025 at 10:46 PM UTCresolved

   This incident has been resolved. Thank you for your patience.

1. October 8, 2025 at 5:13 PM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. October 8, 2025 at 5:43 PM UTCresolved

   This incident has been resolved.

1. September 12, 2025 at 2:14 AM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

2. September 12, 2025 at 2:18 AM UTCinvestigating

   We are continuing to investigate this issue.

3. September 12, 2025 at 2:36 AM UTCresolved

   This issue has been resolved. Thank you for your patience.

1. September 10, 2025 at 7:47 PM UTCinvestigating

   Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. September 10, 2025 at 9:41 PM UTCresolved

   This incident has been resolved.

1. August 28, 2025 at 5:48 PM UTCinvestigating

   We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

2. August 28, 2025 at 9:17 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. August 28, 2025 at 9:25 PM UTCresolved

   This incident has been resolved.

1. June 13, 2025 at 10:42 PM UTCinvestigating

   Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

2. June 13, 2025 at 10:46 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 13, 2025 at 10:46 PM UTCmonitoring

   We are continuing to monitor for any further issues.

4. June 13, 2025 at 11:05 PM UTCmonitoring

   The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

5. June 16, 2025 at 3:35 PM UTCmonitoring

   The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

6. June 16, 2025 at 11:51 PM UTCmonitoring

   The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

7. June 20, 2025 at 6:52 PM UTCresolved

   We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

1. June 12, 2025 at 7:42 PM UTCinvestigating

   We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

2. June 12, 2025 at 8:21 PM UTCresolved

   The Mobile Deposit issue has been resolved. We appreciate your patience.

1. March 10, 2025 at 8:51 PM UTCinvestigating

   We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

2. March 11, 2025 at 12:35 AM UTCresolved

   This incident has been resolved.

1. March 10, 2025 at 8:39 PM UTCinvestigating

   The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

2. March 10, 2025 at 8:52 PM UTCinvestigating

   We are continuing to investigate this issue.

3. March 11, 2025 at 12:35 AM UTCresolved

   This incident has been resolved.

1. February 21, 2025 at 6:27 PM UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. February 21, 2025 at 7:46 PM UTCresolved

   This incident has been resolved.

1. November 22, 2024 at 6:27 PM UTCinvestigating

   The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

2. November 23, 2024 at 12:47 AM UTCinvestigating

   We are continuing to investigate this issue.

3. November 23, 2024 at 12:48 AM UTCresolved

   This incident has been resolved.

1. September 13, 2024 at 2:58 AM UTCinvestigating

   Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

2. September 13, 2024 at 5:26 AM UTCresolved

   Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.

1. May 30, 2024 at 6:26 PM UTCinvestigating

   We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

2. May 30, 2024 at 11:14 PM UTCresolved

   This incident has been resolved.