Lightspeed Retail (S-Series) - BridgePay
Resolved
This incident has been resolved.
Feb 6, 3:40 PMResolved Apr 10, 6:45 PMMinorCredit Cards
Status Provider
Home
/
Status
/
Service
Operational
Shopkeep Status
POS system for retail and restaurant businesses.
Source
auto
Category
Payments
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 13m ago
14
Components
0
Active incidents
0
Maintenance
50%
90d uptime
Lightspeed Retail (S-Series) - BridgePay
Feb 6, 3:40 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
50%
Known uptime
2 known history days
14
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
BackOffice
Operational
1
BigCommerce Integration
Operational
1
Chat
Operational
1
Credit Cards
Operational
1
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
1
maintenance days
88
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
BackOffice - ShopKeep
Resolved
This incident has been resolved.
Oct 20, 1:33 PMResolved Oct 20, 8:28 PMCriticalBackOffice
Lightspeed Retail S-Series - Degraded Performance
Resolved
This incident has been resolved.
Aug 21, 6:12 PMResolved Aug 21, 7:58 PMMinorBackOfficeCredit Cards
BackOffice - ShopKeep
Resolved
The resolution has been fully confirmed and BackOffice performance is back to normal.
Jul 2, 5:29 PMResolved Jul 2, 6:46 PMMinorBackOffice
IPP320/IPP350 Credit Card Processing
Resolved
The connectivity issues affecting Ingenico IPP320, IPP350, and ICMP card readers in the Lightspeed S-Series Retail POS app have been fully resolved. Version 9.0.1 of the S-Series app, now available in the Apple App Store, includes a permanent fix for this issue. Merchants who update to this version should no longer experience connectivity issues. Please refer to the following guide for step-by-step instructions on updating the app and completing the process: https://shopkeep-support.lightspeedhq.com/support/troubleshooting/workaround-ipp320-350-icmp-connection-issue
Jun 30, 4:59 PMResolved Jul 10, 8:20 PMMajorCredit Cards
Lightspeed Retail (S-Series)
Resolved
This incident has been resolved.
Jun 18, 6:59 PMResolved Jun 18, 8:07 PMMinorCredit Cards
BackOffice Sync Service - ShopKeep
Resolved
The resolution has been fully confirmed and BackOffice performance is back to normal.
Apr 29, 7:59 PMResolved Apr 29, 8:53 PMMinorBackOffice
Support Page - ShopKeep
Resolved
This incident has been resolved.
Nov 9, 3:13 PMResolved Nov 9, 3:15 PMMinorShopKeep.com
iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1
Resolved
We have released register app version 7.0.2 to fix crash issues caused by iOS 17.1. If you are affected by this issue, then please update your Lightspeed Retail POS (S) app to 7.0.2 in the iPad App Store ASAP.
Oct 26, 4:06 PMResolved Oct 26, 11:48 PMMajorShopKeep.comBackOffice
Partial Outage - Clover Mini Generation 1/2 NFC Payments
Resolved
This incident has been resolved.
Oct 5, 10:21 PMResolved Oct 17, 4:37 PMMajorCredit Cards
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Lightspeed Retail (S-Series) scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Apr 15, 5:00 AMResolved Apr 15, 7:00 AMMaintenanceBackOffice
Status Page Migration Notice
Completed
The scheduled maintenance has been completed.
Feb 27, 5:00 AMResolved Feb 27, 6:00 AMMaintenance
Lightspeed Retail (S-Series) scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Jan 30, 4:00 AMResolved Jan 30, 7:00 AMMaintenanceBackOffice
Lightspeed Retail (S-Series) scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Jun 17, 7:00 AMResolved Jun 17, 9:00 AMMaintenanceBackOffice
Lightspeed Retail (S-Series) scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Mar 19, 5:00 AMResolved Mar 19, 6:00 AMMaintenanceBackOffice
Scheduled Mainenance
Completed
The scheduled maintenance has been completed.
Feb 21, 9:00 AMResolved Feb 21, 9:16 AMMaintenance
Back Office Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Feb 14, 8:00 AMResolved Feb 14, 12:00 PMMaintenanceBackOffice
ShopKeep eCommerce Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Aug 25, 7:00 AMResolved Aug 25, 8:00 AMMaintenanceShopKeep E-Commerce
ShopKeep eCommerce Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Aug 24, 7:00 AMResolved Aug 24, 8:00 AMMaintenanceShopKeep E-Commerce
Back Office Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jul 6, 7:00 AMResolved Jul 6, 8:00 AMMaintenanceBackOffice
About the Shopkeep status page integration
Uptimus tracks the official Shopkeep status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.shopkeep.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Shopkeep components
Tracked components
Showing 1 to 14 of 14 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Payment Processing | Operational | Group | Not recorded |
Support | Operational | Group | Not recorded |
Integrations | Operational | Group | Not recorded |
BackOffice | Operational | Component | Not recorded |
Credit Cards | Operational | Component | Not recorded |
Phone | Operational | Component | Not recorded |
QuickBooks Integration | Operational | Component | Not recorded |
BigCommerce Integration | Operational | Component | Not recorded |
Chat | Operational | Component | Not recorded |
ShopKeep.com | Operational | Component | Not recorded |
Operational | Component | Not recorded | |
MailChimp Integration | Operational | Component | Not recorded |
Gift Cards Integration | Operational | Component | Not recorded |
ShopKeep E-Commerce | Operational | Component | Not recorded |
Get notified when Shopkeep changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Shopkeep on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Shopkeep down right now?
Shopkeep is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Shopkeep?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Shopkeep?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.