Historial de interrupciones de Smart Recruiters

1. July 21, 2026 at 10:18 PM UTCinvestigating

   Actualmente estamos investigando una cuestión que afecta al desempeño. Múltiples páginas (página de personas, página de trabajo, comunidades) pueden encontrar un error mientras carga. Gracias por su paciencia mientras miramos esto. Datacentre: [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

2. July 21, 2026 at 10:57 PM UTCidentified

   Hemos identificado un problema impactando varias páginas de la carga que está afectando a algunos usuarios. Actualmente estamos trabajando para resolver esto y lo mantendremos actualizado. ¡Apreciamos su paciencia! Datacentre: [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

3. July 21, 2026 at 11:31 PM UTCmonitoring

   Nuestro equipo ha identificado el problema causando errores para aparecer en las páginas y ha implementado una solución. Ahora estamos monitoreando los resultados para otras cuestiones de desempeño. [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

4. July 21, 2026 at 11:42 PM UTCresolved

   ¡Se ha resuelto el problema de rendimiento que afecta a SmartRecruiters! Puede reanudar el uso de la plataforma normalmente. ¡Feliz contratación! [DCEU: SmartRecruiters] Prod: [Página de la gente, página de trabajo, Comunidades]

Traducido automáticamente desde la actualización oficial del incidente.

1. June 22, 2026 at 9:16 AM UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. June 22, 2026 at 10:15 AM UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. June 22, 2026 at 11:24 AM UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. June 22, 2026 at 12:37 PM UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. May 6, 2026 at 7:19 PM UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. May 6, 2026 at 7:20 PM UTCinvestigating

   We are continuing to investigate this issue.

3. May 6, 2026 at 7:54 PM UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. May 6, 2026 at 8:09 PM UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. May 6, 2026 at 8:25 PM UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. April 22, 2026 at 1:36 PM UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. April 22, 2026 at 2:37 PM UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. April 22, 2026 at 2:50 PM UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. April 22, 2026 at 3:11 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. April 22, 2026 at 3:29 PM UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. February 18, 2026 at 8:51 AM UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. February 18, 2026 at 9:52 AM UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. February 18, 2026 at 10:34 AM UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. December 5, 2025 at 9:08 AM UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. December 5, 2025 at 9:18 AM UTCresolved

   This incident has been resolved.

1. December 5, 2025 at 8:59 AM UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. December 5, 2025 at 9:16 AM UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. December 5, 2025 at 9:17 AM UTCresolved

   This incident has been resolved

1. October 29, 2025 at 4:26 PM UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. October 29, 2025 at 4:30 PM UTCidentified

   We are continuing to work on a fix for this issue.

3. October 29, 2025 at 4:50 PM UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. October 29, 2025 at 5:18 PM UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. October 29, 2025 at 6:17 PM UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. October 29, 2025 at 7:18 PM UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. October 29, 2025 at 9:17 PM UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. October 30, 2025 at 7:19 AM UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. October 30, 2025 at 8:56 AM UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. October 30, 2025 at 9:10 AM UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. October 30, 2025 at 10:27 AM UTCresolved

    This incident has been resolved.

1. October 28, 2025 at 12:41 AM UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. October 28, 2025 at 2:23 AM UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. October 28, 2025 at 4:01 AM UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. October 22, 2025 at 2:46 PM UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. October 22, 2025 at 3:36 PM UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. October 12, 2025 at 2:33 AM UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. October 12, 2025 at 2:48 AM UTCresolved

   This incident has been resolved.

1. September 16, 2025 at 1:01 PM UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. September 16, 2025 at 1:02 PM UTCinvestigating

   We are continuing to investigate this issue.

3. September 16, 2025 at 1:07 PM UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. September 16, 2025 at 5:13 PM UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. August 22, 2025 at 10:02 AM UTCinvestigating

   We are currently investigating this issue.

2. August 22, 2025 at 11:36 AM UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. August 22, 2025 at 1:04 PM UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. August 19, 2025 at 12:35 PM UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. August 19, 2025 at 1:28 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. August 19, 2025 at 2:52 PM UTCresolved

   This incident has been resolved.

1. June 3, 2025 at 9:27 PM UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. June 3, 2025 at 10:03 PM UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. June 3, 2025 at 10:32 PM UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. June 3, 2025 at 10:55 PM UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. May 30, 2025 at 1:58 PM UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. May 30, 2025 at 2:03 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. May 30, 2025 at 2:13 PM UTCresolved

   This incident has been resolved.

1. May 6, 2025 at 12:42 PM UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. May 6, 2025 at 12:46 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. May 6, 2025 at 1:41 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 6, 2025 at 2:36 PM UTCresolved

   This incident has been resolved.

1. April 28, 2025 at 2:31 PM UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. April 28, 2025 at 4:55 PM UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. April 15, 2025 at 11:55 AM UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. April 15, 2025 at 12:08 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. April 15, 2025 at 12:46 PM UTCresolved

   This incident has been resolved.

1. March 26, 2025 at 9:13 AM UTCinvestigating

   We are currently investigating this issue.

2. March 26, 2025 at 9:22 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 26, 2025 at 9:35 AM UTCresolved

   This incident has been resolved.