Historial de interrupciones de Smugmug

1. June 30, 2026 at 4:29 PM UTCinvestigating

   Un pequeño número de personas pueden experimentar problemas momentáneos con cómo se muestran algunas páginas web. Estamos llegando al fondo de este error y actualizaremos con más información una vez que hayamos hecho una solución.

2. June 30, 2026 at 4:45 PM UTCmonitoring

   Hemos identificado la fuente del problema y estamos viendo recuperación.

3. June 30, 2026 at 4:52 PM UTCresolved

   Todos los sistemas están de vuelta a la operación normal.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 3, 2026 at 8:50 AM UTCinvestigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. June 3, 2026 at 11:57 AM UTCresolved

   This incident has been resolved.

1. April 11, 2026 at 3:21 AM UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. April 11, 2026 at 3:51 AM UTCinvestigating

   We are continuing to investigate this issue.

3. April 11, 2026 at 3:51 AM UTCresolved

   This incident has been resolved.

1. February 7, 2026 at 6:58 PM UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. February 7, 2026 at 11:39 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 8, 2026 at 1:37 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 8, 2026 at 3:09 AM UTCresolved

   This incident has been resolved.

1. February 7, 2026 at 4:01 AM UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. February 7, 2026 at 7:14 AM UTCresolved

   This incident has been resolved.

1. January 27, 2026 at 3:20 PM UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. January 27, 2026 at 4:24 PM UTCresolved

   This incident has been resolved.

1. December 21, 2025 at 10:08 PM UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. December 21, 2025 at 11:34 PM UTCresolved

   The incident has been resolved.

1. October 29, 2025 at 8:39 AM UTCinvestigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. October 29, 2025 at 4:04 PM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 7:17 AM UTCinvestigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. October 20, 2025 at 8:23 AM UTCinvestigating

   We are continuing to investigate this issue.

3. October 20, 2025 at 9:31 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. October 20, 2025 at 4:39 PM UTCresolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. July 9, 2025 at 5:34 PM UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. July 9, 2025 at 5:53 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. July 9, 2025 at 6:04 PM UTCresolved

   This incident has been resolved.

1. July 9, 2025 at 4:30 PM UTCinvestigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. July 9, 2025 at 4:37 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. July 9, 2025 at 5:07 PM UTCresolved

   This incident has been resolved.

1. February 17, 2025 at 1:27 AM UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. February 17, 2025 at 2:21 AM UTCresolved

   This incident has been resolved.

1. July 24, 2024 at 9:13 PM UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. July 24, 2024 at 11:48 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. July 25, 2024 at 12:26 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. July 25, 2024 at 12:27 AM UTCmonitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. July 25, 2024 at 12:32 AM UTCresolved

   All uploaded images have now been processed.

1. May 24, 2024 at 7:13 PM UTCidentified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. May 24, 2024 at 7:30 PM UTCresolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. March 18, 2024 at 6:21 PM UTCidentified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. March 19, 2024 at 4:47 PM UTCresolved

   This incident has been resolved.

1. February 14, 2024 at 9:22 AM UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. February 14, 2024 at 9:36 AM UTCresolved

   This incident has been resolved.

1. February 7, 2024 at 9:19 PM UTCinvestigating

   We are currently investigating this issue.

2. February 7, 2024 at 9:56 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 7, 2024 at 10:44 PM UTCresolved

   This incident has been resolved.

1. January 15, 2024 at 5:39 PM UTCinvestigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. January 15, 2024 at 6:20 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. January 15, 2024 at 7:42 PM UTCidentified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. January 16, 2024 at 9:27 AM UTCidentified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. January 17, 2024 at 11:13 PM UTCidentified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. January 18, 2024 at 8:03 PM UTCresolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. November 6, 2023 at 1:59 PM UTCidentified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. November 6, 2023 at 3:15 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. November 6, 2023 at 3:47 PM UTCresolved

   This incident has been resolved.

1. September 23, 2023 at 8:01 PM UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. September 23, 2023 at 8:46 PM UTCresolved

   This incident has been resolved.