Specops Status

March 16, 2026 17:01 UTC Monitoring - At 10:30 EST Specops Software became aware of a service degradation. The situation has been resolved and a root cause analysis is underway. March 16, 2026 21:18 UTC Resolved - At March 16, 2026 17:01 UTC, a node in a service cluster became temporarily unavailable due to resource exhaustion, causing a disruption for some customers. The issue was identified and resolved. The system has been fully operational since March 16, 2026 18:25 UTC. Active monitoring was performed until March 16, 2026 21:18 UTC.

October 20, 2025 08:58 UTC Identified - We are currently experiencing issues with SMS delivery. See Twilio status linked below for further details. We will monitor and update when the upstream issue is resolved. October 21, 2025 07:20 UTC Resolved - Our provider has closed the incident, and we have seen a return to normal delivery rates for SMS.

October 30, 2024 16:38 UTC Identified - Our technical team has identified an issue with one of the backend authentication servers. Remediation steps are underway. October 30, 2024 16:58 UTC Monitoring - Remediation is in effect and we're seeing normal traffic. Our technical team is continuing to monitor the situation. October 30, 2024 20:01 UTC Resolved - System remained stable during monitoring and has returned to normal operation.

September 19, 2024 13:06 UTC Scheduled - On October 26, 2024, we will be migrating the Specops Authentication Europe (EU) data center to new IP addresses. This migration is being done to improve the performance and resiliency of our cloud offerings. As part of the migration, the IP addresses for all end user and Gatekeeper server connection endpoints will be changing. Refer to https://specopssoft.com/knowledge-base/specops-authentication/specops-authentication-eu-ip-address-changes/ for details. October 26, 2024 11:05 UTC Active - Scheduled Maintenance Starting October 26, 2024 12:44 UTC Completed - Maintenance Complete

October 7, 2024 08:13 UTC Investigating - We are investigating an issue with the identity service BankID. October 7, 2024 09:34 UTC Monitoring - We have observed a decrease in errors from the BankID service and authentication is now possible again. We will continue to monitor and update. October 7, 2024 09:52 UTC Resolved - A configuration update applied by our service provider caused all requests to fail until corrective action was applied at approximately 09:17. We observed a decrease in errors at 09:25. Our provider confirmed the issue resolved 09:40.

September 19, 2024 13:07 UTC Scheduled - During the first weekend in October 2024, we will be migrating the Specops Authentication North America data center to a new cloud provider. This migration is being done to improve the performance and resiliency of our cloud offerings. As part of the migration, the IP addresses for all end user and Gatekeeper server connection endpoints will be changing. Refer to https://specopssoft.com/knowledge-base/specops-authentication/specops-authentication-north-america-ip-address-changes/ for details. October 5, 2024 10:59 UTC Active - Maintenance window starting October 5, 2024 13:57 UTC Completed - Maintenance complete

September 16, 2023 16:48 UTC Identified - We are currently aware of an issue affecting the Breach Protection API. There is an ongoing issue in one of the cloud provider resources on which this service depends. September 16, 2023 19:00 UTC Resolved - The resource disruption has ended.

September 15, 2022 15:14 UTC Investigating - We are currently investigating issues with BankId id service September 16, 2022 09:41 UTC Resolved - A fix for this issue has been deployed.

May 9, 2022 12:20 UTC Investigating - We are currently investigating an issue with email outbound emails from Specops Authentication and uReset. May 9, 2022 13:30 UTC Resolved - Our email provider had an issue processing our emails, they are now sending normally. There may be some delay in users receiving emails sent in the last 2 hours.

June 3, 2021 13:24 UTC Identified - We are currently investigating a possible issue with Specops Authentication in this region, and will update shortly. These issues are isolated to reporting data, we are still ingesting data, although it is not available for viewing at this time. June 3, 2021 13:33 UTC Monitoring - This incident has been identified and resolved. We will continue monitoring to ensure there are no further issues. June 3, 2021 16:53 UTC Resolved - After monitoring, there are no further issues.