Historial de interrupciones de Toast

1. August 15, 2026 at 5:11 AM UTCinvestigating

   Nos notificaron de una perturbación en los pagos de Mastercard. Usted puede experimentar tiempos de procesamiento prolongados, mensajes de error o negaciones en las transacciones de Mastercard. Estamos trabajando activamente para resolver el problema con nuestros socios y actualizaremos esta página ya que recibimos más información. Por favor, asesore a todos los servidores e invitados a intentar una tarjeta diferente o método de pago alternativo. https://support.toasttab.com/en/article/Taking-Payments

2. August 15, 2026 at 5:34 AM UTCinvestigating

   Seguimos investigando esta cuestión.

3. August 15, 2026 at 6:21 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 14, 2026 at 12:02 AM UTCinvestigating

   We are aware of an issue affecting Toast Retail and are investigating. You may experience issues with newly created retail items not showing in your Item Library. Updates will be provided here as they are available.

2. August 14, 2026 at 1:04 AM UTCresolved

   This incident has been resolved.

1. July 31, 2026 at 9:15 PM UTCinvestigating

   Nos notificaron de una interrupción en los pagos de Visa. Usted puede experimentar tiempos de procesamiento prolongados, mensajes de error o negaciones en transacciones de Visa. Estamos trabajando activamente para resolver el problema con nuestros socios y actualizaremos esta página ya que recibimos más información. Por favor, asesore a todos los servidores e invitados a intentar una tarjeta diferente o método de pago alternativo. https://support.toasttab.com/en/article/Taking-Payments

2. August 1, 2026 at 12:43 AM UTCinvestigating

   Seguimos investigando esta cuestión.

3. August 1, 2026 at 5:37 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 30, 2026 at 1:04 PM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. July 30, 2026 at 1:12 PM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 30, 2026 at 1:23 PM UTCinvestigating

   Nos notificaron de la interrupción del servicio y estamos trabajando diligentemente para abordar la cuestión. Usted puede experimentar tiempos de procesamiento prolongados o recibir mensajes de error en las transacciones de tarjetas. Nuestra investigación sigue en curso, y compartiremos más información a medida que recibamos actualizaciones. Por favor, asesore a todos los servidores y personal para utilizar el procesamiento de fondos con cada pedido. Esto asegurará que todos los pedidos sean procesados una vez que estemos en línea. https://toast.help/offline

4. July 30, 2026 at 1:26 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

5. July 30, 2026 at 1:44 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

6. July 30, 2026 at 1:58 PM UTCmonitoring

   Continuamos monitoreando cualquier otro problema.

7. July 30, 2026 at 2:08 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 15, 2026 at 10:50 PM UTCidentified

   Somos conscientes de una perturbación continua de UberEats que afecta a la integración de UberEats y Toast Delivery Services para algunos clientes. Para obtener información adicional sobre las interrupciones de servicios de los socios de terceros, póngase en contacto con el socio directamente.

2. July 15, 2026 at 10:50 PM UTCidentified

   Seguimos trabajando para solucionar este problema.

3. July 15, 2026 at 11:25 PM UTCmonitoring

   Continuamos monitoreando desde nuestro fin.

4. July 15, 2026 at 11:40 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 28, 2026 at 10:51 PM UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. June 29, 2026 at 12:29 AM UTCresolved

   This incident has been resolved.

1. June 22, 2026 at 2:13 PM UTCinvestigating

   We are currently investigating this issue.

2. June 22, 2026 at 2:19 PM UTCinvestigating

   We are continuing to investigate this issue.

3. June 22, 2026 at 2:29 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 22, 2026 at 2:51 PM UTCmonitoring

   We are continuing to monitor for any further issues.

5. June 22, 2026 at 5:36 PM UTCresolved

   This incident has been resolved.

1. June 16, 2026 at 2:49 PM UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. June 16, 2026 at 3:39 PM UTCresolved

   This incident has been resolved.

1. May 12, 2026 at 8:46 PM UTCinvestigating

   We are currently investigating this issue.

2. May 12, 2026 at 9:02 PM UTCinvestigating

   We are continuing to investigate this issue.

3. May 12, 2026 at 9:10 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 12, 2026 at 9:23 PM UTCresolved

   This incident has been resolved.

1. April 29, 2026 at 12:07 AM UTCinvestigating

   We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.

2. April 29, 2026 at 12:29 AM UTCidentified

   We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.

3. April 29, 2026 at 1:36 AM UTCresolved

   Publishing functionality has returned to normal. This incident has been resolved.

1. April 24, 2026 at 6:21 PM UTCinvestigating

   We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

2. April 24, 2026 at 6:30 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. April 24, 2026 at 6:37 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. April 24, 2026 at 6:42 PM UTCresolved

   This incident has been resolved.

1. April 22, 2026 at 6:42 PM UTCinvestigating

   We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.

2. April 22, 2026 at 6:57 PM UTCinvestigating

   Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb

3. April 22, 2026 at 7:03 PM UTCmonitoring

   We are seeing recovery and users able to access ToastWeb. We will continue to monitor

4. April 22, 2026 at 7:31 PM UTCresolved

   This incident has been resolved.

1. April 21, 2026 at 5:19 PM UTCmonitoring

   We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.

2. April 21, 2026 at 5:25 PM UTCresolved

   This incident has been resolved.

1. April 3, 2026 at 1:18 PM UTCinvestigating

   We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.

2. April 3, 2026 at 1:35 PM UTCmonitoring

   We are monitoring a fix for the issue.

3. April 3, 2026 at 1:44 PM UTCresolved

   This incident has been resolved.

1. March 27, 2026 at 1:10 PM UTCinvestigating

   We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

2. March 27, 2026 at 1:36 PM UTCinvestigating

   We have implemented a change and are seeing no signs of issues currently.

3. March 27, 2026 at 1:39 PM UTCmonitoring

   We have implemented a change and are seeing no signs of issues currently.

4. March 27, 2026 at 2:42 PM UTCmonitoring

   We are continuing to monitor for any further issues.

5. March 27, 2026 at 3:07 PM UTCresolved

   This incident has been resolved.

1. March 5, 2026 at 6:41 PM UTCinvestigating

   We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.

2. March 5, 2026 at 7:22 PM UTCresolved

   This incident has been resolved.

1. February 22, 2026 at 10:20 PM UTCinvestigating

   We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.

2. February 22, 2026 at 11:17 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. February 22, 2026 at 11:26 PM UTCresolved

   This incident has been resolved.

1. February 19, 2026 at 7:32 PM UTCinvestigating

   We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area.  If you experience this issue we advise that the customer use a different credit card to process payment.

2. February 20, 2026 at 4:03 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 20, 2026 at 8:37 AM UTCresolved

   This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

1. February 18, 2026 at 8:54 PM UTCinvestigating

   We are currently investigating an issue related to the inability to log into the Toast Backend.

2. February 18, 2026 at 9:13 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 18, 2026 at 11:06 PM UTCinvestigating

   We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

4. February 18, 2026 at 11:21 PM UTCresolved

   This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

1. February 17, 2026 at 1:24 PM UTCidentified

   We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

2. February 17, 2026 at 5:38 PM UTCmonitoring

   We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

3. February 17, 2026 at 6:09 PM UTCresolved

   The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.