Historial de interrupciones de Ubiquiti

1. July 24, 2026 at 11:32 AM UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. July 24, 2026 at 11:39 AM UTCinvestigating

   Seguimos investigando esta cuestión.

3. July 24, 2026 at 12:03 PM UTCidentified

   La cuestión ha sido identificada, y estamos viendo una recuperación gradual.

4. July 24, 2026 at 12:16 PM UTCidentified

   Seguimos trabajando para solucionar este problema.

5. July 24, 2026 at 12:23 PM UTCmonitoring

   La recuperación está en marcha, y estamos monitoreando el desempeño de los servicios.

6. July 24, 2026 at 1:48 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 9:05 AM UTCinvestigating

   Estamos investigando errores elevados de 5xx que pueden afectar a todos los servicios de UI Cloud, incluyendo portales web, API, autenticación y aplicaciones administradas por nubes. El problema parece estar relacionado con un incidente en curso AWS CloudFront que afecta a los clientes usando CloudFront VPC Origins. Estamos monitoreando activamente la situación, evaluando el impacto en nuestra plataforma, y trabajando con AWS mientras investigan. Proporcionaremos actualizaciones a medida que se disponga de más información.

2. July 16, 2026 at 11:32 AM UTCresolved

   Se han resuelto los errores elevados de 5xx que afectan a los servicios de UI Cloud y el servicio ha regresado a una operación normal. Compartiremos información adicional si se requiere mayor acción o seguimiento.

Traducido automáticamente desde la actualización oficial del incidente.

1. February 26, 2026 at 5:41 PM UTCidentified

   The issue has been identified.

2. February 26, 2026 at 5:41 PM UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. February 26, 2026 at 5:42 PM UTCidentified

   We are continuing to monitor this issue.

4. February 27, 2026 at 2:23 AM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 9:51 AM UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. October 20, 2025 at 12:17 PM UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. October 21, 2025 at 7:14 AM UTCresolved

   This incident has been resolved.

1. September 24, 2025 at 10:25 AM UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. September 24, 2025 at 12:37 PM UTCmonitoring

   We are continuing to monitor for any further issues

3. September 24, 2025 at 1:56 PM UTCresolved

   This incident has been resolved.

1. March 6, 2025 at 5:15 PM UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. March 6, 2025 at 5:17 PM UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. March 6, 2025 at 5:43 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. March 6, 2025 at 8:16 PM UTCresolved

   This incident has been resolved.

1. December 10, 2024 at 10:26 AM UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. December 10, 2024 at 7:05 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. December 10, 2024 at 10:54 PM UTCresolved

   This incident has been resolved.

1. November 1, 2024 at 9:54 AM UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. November 2, 2024 at 9:33 AM UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. November 2, 2024 at 10:04 AM UTCidentified

   An issue has been identified and we are implementing a fix.

4. November 2, 2024 at 10:38 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. November 2, 2024 at 11:22 AM UTCmonitoring

   We are continuing to monitor for any further issues.

6. November 3, 2024 at 12:15 PM UTCresolved

   This incident has been resolved.

1. September 20, 2024 at 11:21 AM UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. September 20, 2024 at 12:32 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. September 20, 2024 at 12:59 PM UTCresolved

   This incident has been resolved.

1. August 29, 2024 at 9:28 AM UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. August 29, 2024 at 10:32 AM UTCresolved

   This incident has been resolved.

1. April 16, 2024 at 12:48 AM UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. April 16, 2024 at 2:50 AM UTCresolved

   This incident has been resolved.

1. February 16, 2024 at 8:59 AM UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. February 16, 2024 at 11:15 AM UTCmonitoring

   We are continuing to monitor for any further issues

3. February 16, 2024 at 12:05 PM UTCresolved

   This incident has been resolved.

1. January 31, 2024 at 8:40 PM UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. January 31, 2024 at 9:30 PM UTCresolved

   This incident has been resolved.

1. January 26, 2024 at 8:46 AM UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. January 26, 2024 at 9:01 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. January 26, 2024 at 9:49 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. January 26, 2024 at 11:28 AM UTCresolved

   This incident has been resolved.

1. December 20, 2023 at 1:09 PM UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. December 20, 2023 at 2:10 PM UTCresolved

   This incident has been resolved.

1. September 18, 2023 at 9:15 PM UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. September 19, 2023 at 6:38 AM UTCinvestigating

   We are continuing to investigate this issue.

3. September 19, 2023 at 6:40 AM UTCresolved

   This incident has been resolved.

1. September 18, 2023 at 6:56 PM UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. September 18, 2023 at 8:23 PM UTCinvestigating

   We are continuing to investigate this issue.

3. September 18, 2023 at 8:24 PM UTCresolved

   This incident has been resolved.

1. April 24, 2023 at 8:32 PM UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. April 24, 2023 at 9:11 PM UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. April 24, 2023 at 9:16 PM UTCresolved

   This incident has been resolved.

1. April 20, 2023 at 5:21 PM UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. April 20, 2023 at 5:23 PM UTCinvestigating

   We are continuing to investigate this issue.

3. April 20, 2023 at 6:13 PM UTCidentified

   The issue has been identified and a fix is being implemented.

4. April 20, 2023 at 6:31 PM UTCresolved

   This incident has been resolved.

1. February 1, 2023 at 6:28 AM UTCinvestigating

   An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. February 1, 2023 at 3:16 PM UTCresolved

   An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).