Historial de interrupciones de Uphold

1. July 23, 2026 at 4:28 PM UTCinvestigating

   Actualmente estamos experimentando una interrupción del servicio que afecta a depósitos criptográficos y retiros a través de Uphold, Topper y EasyBitcoin. Nuestro equipo está monitoreando activamente la situación y proporcionaremos actualizaciones cuando estén disponibles. Nos disculpamos por cualquier inconveniente y apreciamos su comprensión.

2. July 23, 2026 at 4:42 PM UTCinvestigating

   Hemos identificado efectos adicionales que afectan a los siguientes métodos de depósito: - Depósitos de Apple Pay y Google Pay - Depósitos de tarjeta de crédito - Depósitos de pix, PayPal y Venmo Seguimos vigilando la situación y proporcionaremos más actualizaciones a medida que estén disponibles. Nos disculpamos por cualquier inconveniente y apreciamos su comprensión.

3. July 23, 2026 at 6:19 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 23, 2026 at 6:51 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 4:04 PM UTCinvestigating

   Debido a una salida continua en un proveedor de terceros, estamos experimentando una perturbación del servicio que afecta a lo siguiente: - Nuevo cliente a bordo - Envíos de verificación de identidad para los clientes existentes - Transacciones que requieren el cumplimiento de la regla de viaje Nuestro sistema se recuperará automáticamente una vez que nuestro proveedor esté de vuelta en línea. Estamos monitoreando activamente la situación y proporcionaremos actualizaciones cuando estén disponibles. Nos disculpamos por cualquier inconveniente y apreciamos su comprensión.

2. July 14, 2026 at 4:15 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. July 14, 2026 at 4:20 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 25, 2026 at 5:30 PM UTCinvestigating

   Base mainnet is having issues that are temporarily affecting certain services such as BASE deposits and withdrawals, Instant Credit, Earn and Exa Card We’ll post regular updates here as more information becomes available: https://status.base.org/incidents/5c4gm1wzbjs4 Thanks for your understanding.

2. June 26, 2026 at 10:12 AM UTCresolved

   This incident has been resolved.

1. May 29, 2026 at 8:43 AM UTCinvestigating

   We are currently experiencing delays with Constellation (DAG) and Coq Inu (COQ) transactions affecting trading. Our team is actively working to resolve the situation. This issue impacts Uphold, Ascent, and Topper. We apologize for any inconvenience and will provide updates as the situation progresses.

2. May 29, 2026 at 9:03 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. June 1, 2026 at 10:00 AM UTCresolved

   This incident has been resolved.

1. May 19, 2026 at 1:04 PM UTCidentified

   We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK. The following features may be intermittently impacted for some UK Uphold Card users: - Viewing card details and PIN - Card freezing - Online payments requiring 3DS authentication Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed. Mastercard is actively working to resolve this issue and we are monitoring. We will provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.

2. May 19, 2026 at 2:13 PM UTCresolved

   This incident has been resolved.

1. April 24, 2026 at 8:27 AM UTCinvestigating

   We are currently investigating a service disruption affecting the Uphold Card. US Uphold Card: Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be reversed automatically. UK Uphold Card: Some Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once the issue is resolved. In the meantime, we recommend using an alternative payment method where possible. Our team is actively working to resolve this issue and will provide updates as they become available. We apologise for the inconvenience and appreciate your understanding.

2. April 27, 2026 at 5:23 PM UTCmonitoring

   Thank you for your patience while our team has been working to resolve this issue. Several improvements have been implemented today to address the performance issues affecting the Uphold Card and reduce failed transaction. We are now monitoring the results closely. US Uphold Card: Card transactions should now be processing normally. Any amounts that were debited from your Uphold balance for transactions previously declined at the merchant will be reversed automatically. UK Uphold Card: Card transactions should now be processing normally. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once we have fully confirmed resolution. We expect to provide a final update tomorrow once we have reviewed the numbers and confirmed full stabilisation. We apologise for the inconvenience and appreciate your continued patience.

3. April 30, 2026 at 9:20 AM UTCresolved

   This incident has been resolved.

1. March 26, 2026 at 11:41 PM UTCidentified

   We are currently experiencing delays with Ethereum (ETH) network transactions, affecting both deposits and withdrawals. The issue has been identified and originates from a third-party service provider. We are actively monitoring the situation and will resume normal operations as soon as the issue is resolved. Impact: Uphold, Ascent, and Topper We apologize for any inconvenience and will provide updates as the situation progresses.

2. March 27, 2026 at 12:24 AM UTCmonitoring

   The issue affecting Ethereum (ETH) transactions has been resolved. A fix has been implemented and operations should be back to normal. We continue to monitor for any outlier situations.

3. March 27, 2026 at 12:59 AM UTCresolved

   This incident has been resolved.

1. February 3, 2026 at 4:50 PM UTCinvestigating

   Temporary Service Issue We’re addressing a technical issue that’s temporarily affecting certain services on Uphold and Topper We expect to restore service shortly. Areas affected: - Trading - Deposits and Withdrawals We’ll post regular updates here as more information becomes available. Thanks for your understanding.

2. February 3, 2026 at 5:14 PM UTCresolved

   This incident has been resolved.

1. February 3, 2026 at 4:01 PM UTCinvestigating

   We’re addressing a technical issue that’s temporarily affecting services on Uphold. We’ll post regular updates here as more information becomes available. We expect to restore service shortly.

2. February 3, 2026 at 4:46 PM UTCinvestigating

   We are continuing to investigate this issue.

3. February 3, 2026 at 5:14 PM UTCresolved

   This incident has been resolved.

1. December 18, 2025 at 10:21 PM UTCinvestigating

   We’re addressing a technical issue that’s temporarily affecting certain services on Uphold. We expect to restore service shortly. Areas affected: - Trading of XRP We’ll post regular updates here as more information becomes available. Thanks for your understanding.

2. December 18, 2025 at 10:23 PM UTCinvestigating

   We are continuing to investigate this issue.

3. December 18, 2025 at 11:04 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. December 18, 2025 at 11:27 PM UTCresolved

   This incident has been resolved.

1. December 18, 2025 at 5:31 PM UTCinvestigating

   We're experiencing issues processing Deposits and Withdrawals on the XRPL Network. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. Products Affected: - Uphold - Topper We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

2. December 18, 2025 at 7:11 PM UTCresolved

   This incident has been resolved.

1. December 6, 2025 at 12:23 PM UTCinvestigating

   We’re currently experiencing an issue that is affecting some of our services. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

2. December 6, 2025 at 12:31 PM UTCidentified

   We’ve identified the root cause of the issue and are actively working to implement a fix and restore normal operations as quickly as possible. Areas Affected: - Deposits - Withdrawals - Trading Products Affected: - Uphold - Topper - easyBitcoing.app - Enterprise API We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

3. December 6, 2025 at 1:34 PM UTCmonitoring

   The issue impacting our services has been resolved, and systems are now operating normally. We’ll continue to monitor performance, but no further impact is expected. Thank you for your patience while we worked to restore service.

4. December 6, 2025 at 1:36 PM UTCmonitoring

   We are continuing to monitor for any further issues.

5. December 6, 2025 at 5:53 PM UTCresolved

   This incident has been resolved.

1. November 18, 2025 at 12:04 PM UTCinvestigating

   We’re currently experiencing an issue, caused by a third-party provider, that is impacting the normal use of our platforms. The incident affects multiple functionalities, including login, transactions, and other related services. This issue impacts Uphold, Topper, easyBitcoin.app, Enterprise, and Ascent. Our team is actively investigating, and we’ll provide updates as soon as they become available.

2. November 18, 2025 at 12:19 PM UTCmonitoring

   We’re seeing systems beginning to recover, and our teams are closely monitoring performance to ensure full stability. We’ll continue to provide updates as they become available.

3. November 18, 2025 at 1:53 PM UTCmonitoring

   We've identified that it's again affecting login and transactions, we'll continue monitoring. This is related with Cloudflare systems, you can read more here - https://www.cloudflarestatus.com/ We'll continue providing updates as they become available.

4. November 18, 2025 at 2:45 PM UTCmonitoring

   Systems are recovering, and services should be fully operational shortly. Our teams are actively monitoring performance to ensure complete stability. We’ll continue to share updates as more information becomes available.

5. November 18, 2025 at 3:37 PM UTCresolved

   This incident has been resolved.

1. November 7, 2025 at 3:00 PM UTCinvestigating

   We're experiencing delays processing Solana withdrawals affecting Uphold and Topper. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

2. November 7, 2025 at 5:59 PM UTCresolved

   This incident has been resolved.

1. October 26, 2025 at 2:39 AM UTCinvestigating

   We’re addressing a technical issue that’s temporarily affecting crypto withdrawals on Uphold {and Topper}. We're on it and expect to restore full service shortly. We’ll post regular updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience.

2. October 26, 2025 at 3:16 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. October 27, 2025 at 10:31 AM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 9:50 AM UTCinvestigating

   A major service disruption at Amazon Web Services (AWS) is causing widespread internet outages, affecting multiple apps and online services across the industry. As a result, SMS login codes for Uphold may be delayed or temporarily unavailable for some users. This issue originates outside of Uphold. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team is monitoring the situation closely and will provide updates as AWS restores normal service.

2. October 20, 2025 at 9:55 AM UTCmonitoring

   AWS have identified the issue and are reporting "significant signs of recovery". https://health.aws.amazon.com/health/status We continue to monitor the situation. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure.

3. October 20, 2025 at 4:46 PM UTCmonitoring

   Amazon Web Services (AWS) continues to experience intermittent issues affecting multiple apps and online services across the industry. As a result, some Uphold customers may experience delays when processing transactions or receiving SMS login codes. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team continues to monitor the situation closely and will provide updates until AWS restores normal service.

4. October 20, 2025 at 4:50 PM UTCmonitoring

   We are continuing to monitor for any further issues.

5. October 20, 2025 at 6:41 PM UTCmonitoring

   Update: The latest guidance from Amazon Web Services (AWS) indicates that services are once again improving. AWS currently estimates that full service will be restored within approximately two hours. We’ll continue to monitor progress and share further updates as more information becomes available.

6. October 20, 2025 at 11:03 PM UTCresolved

   Amazon Web Services (AWS) has reported that their issues are now resolved. All Uphold systems remain fully operational. We’ll continue to monitor the situation to ensure stability.

1. October 10, 2025 at 10:11 PM UTCinvestigating

   We’re experiencing temporary issues affecting some transactions on both Uphold and Topper. Our team is working hard to resolve things and we expect to resume normal service shortly Thanks for your understanding.

2. October 10, 2025 at 11:00 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. October 10, 2025 at 11:07 PM UTCmonitoring

   Systems are returning to normal. Some transactions may take a little longer than normal to complete. We will continue to monitor and update on the situation.

4. October 10, 2025 at 11:24 PM UTCresolved

   This incident has been resolved.

1. October 7, 2025 at 9:52 AM UTCinvestigating

   We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

2. October 7, 2025 at 1:05 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. October 7, 2025 at 1:25 PM UTCresolved

   This incident has been resolved.

1. October 1, 2025 at 6:40 PM UTCinvestigating

   We’re experiencing an issue causing Topper to load slowly or fail for some users. Our team is actively investigating and will provide updates here as they become available. Thank you for your understanding.

2. October 1, 2025 at 7:34 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. October 1, 2025 at 7:52 PM UTCresolved

   This incident has been resolved.

1. September 30, 2025 at 10:30 AM UTCinvestigating

   Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks. Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed. Our team has identified the issue and is actively working with the provider on a fix. We apologise for the inconvenience.

2. September 30, 2025 at 11:03 AM UTCinvestigating

   We are continuing to investigate this issue.

3. September 30, 2025 at 11:54 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. September 30, 2025 at 1:34 PM UTCresolved

   This incident has been resolved.