Historial de interrupciones de Westpac New Zealand

1. August 31, 2026 at 10:34 PM UTCidentified

   Algunos clientes están experimentando dificultades entrando a la banca digital Westpac One. Nos disculpamos por la molestia y estamos investigando el tema con urgencia.

2. August 31, 2026 at 11:10 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 21, 2026 at 4:59 AM UTCidentified

   Las cuestiones de pago técnico de esta semana se han resuelto. Si tiene algún problema residual con sus cuentas por favor llámenos al 0800 400 600 para soporte individual. Nos disculpamos por cualquier perturbación que esto haya causado.

2. August 24, 2026 at 12:50 AM UTCidentified

   Las cuestiones de los pagos de la semana pasada se han resuelto y los saldos son correctos. Si tiene algún problema residual con sus cuentas o plazos, por favor llámenos al 0800 400 600 para soporte individual. Nos disculpamos por cualquier perturbación que esto haya causado.

3. August 31, 2026 at 10:29 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 19, 2026 at 11:32 AM UTCinvestigating

   Debido a un problema técnico, la banca digital Westpac One no está disponible actualmente. Nuestros equipos técnicos están investigando urgentemente. Nos disculpamos por la molestia.

2. August 19, 2026 at 6:36 PM UTCidentified

   Westpac Una banca digital funciona normalmente. Sin embargo, estamos trabajando urgentemente para procesar algunos pagos que se retrasaron durante la noche. Gracias por su paciencia mientras resolvemos esto.

3. August 19, 2026 at 10:06 PM UTCidentified

   A medida que trabajamos para resolver este problema, somos conscientes del acceso intermitente a Westpac One y problemas con algunos pagos que faltan o muestran incorrectamente en Westpac One, así como un pequeño número de ATMs offline. Lo sentimos mucho por cualquier impacto que esto esté causando a su banca. Por favor, asegúrate de que estamos trabajando lo más duro posible para solucionar este problema.

4. August 20, 2026 at 12:38 AM UTCidentified

   UPDATE 12.20PM: Access to Westpac Uno ha sido restaurado y el equipo sigue trabajando a través de los impactos residuales del outage de esta mañana, incluyendo la limpieza de los pagos sostenidos y trabajando para rectificar los plazos. Sinceramente nos disculpamos por la interrupción.

5. August 20, 2026 at 3:21 AM UTCidentified

   UPDATE 3.15PM: Westpac Un historial de transacción sigue siendo remediado durante el día a medida que se procesan los archivos de pago y transacción. Esperamos que todos los problemas sean resueltos y que las posiciones sean completamente correctas mañana por la mañana. Si usted está impactado y necesita apoyo urgente hoy, por favor diríjase a nuestro Centro de Contacto, pero por favor tenga en cuenta, estamos experimentando largos tiempos de espera debido a la demanda. Nuestras sinceras disculpas a cualquiera que haya sido afectado - sabemos que esto puede ser frustrante y le agradecemos por su paciencia.

6. August 20, 2026 at 11:13 PM UTCidentified

   Seguimos trabajando para solucionar este problema.

7. August 20, 2026 at 11:14 PM UTCidentified

   Hemos resuelto los problemas con las posiciones de la cuenta de Westpac One y la mayoría de los clientes deberían estar mostrando correctamente. Sin embargo, si sus posiciones siguen mostrando incorrectamente, por favor, llámenos al 0800 400 600. Gracias por su paciencia mientras trabajamos a través de un volumen de llamadas más alto de lo habitual, y disculpa de nuevo por cualquier impacto que haya tenido en su banca.

8. August 21, 2026 at 4:57 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 8, 2026 at 4:54 AM UTCidentified

   Debido a un problema técnico, la banca digital Westpac One no está disponible actualmente. Nos disculpamos por la inconveniencia, nuestros equipos técnicos están trabajando urgentemente para resolver este problema.

2. July 8, 2026 at 5:59 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 25, 2026 at 9:11 AM UTCidentified

   Debido a un problema técnico, los mensajes de texto para algunos códigos de seguridad de Westpac One no están disponibles actualmente. Estamos trabajando urgentemente para solucionar este problema y disculparnos por el inconveniente.

2. June 25, 2026 at 6:29 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. June 25, 2026 at 9:28 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. April 15, 2026 at 2:45 AM UTCinvestigating

   Some customers are experiencing difficulty accessing Westpac One online banking. Our technical teams are urgently investigating. We apologise for the inconvenience.

2. April 15, 2026 at 3:09 AM UTCresolved

   This incident has been resolved.

1. January 5, 2026 at 7:01 AM UTCidentified

   We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,

2. January 5, 2026 at 8:40 AM UTCidentified

   We are continuing to work on a fix for this issue.

3. January 5, 2026 at 8:40 AM UTCresolved

   This incident has been resolved.

1. December 10, 2025 at 5:10 AM UTCidentified

   Due to a technical issue, International Money Transfers are intermittently unavailable. We're urgently working to fix this issue and apologise for the inconvenience.

2. December 10, 2025 at 8:24 AM UTCresolved

   This incident has been resolved.

1. August 2, 2025 at 9:40 PM UTCidentified

   We're aware of an issue currently affecting access to Westpac One digital banking. Our tech teams are engaged and are working to urgently fix this issue. We apologise for the inconvenience.

2. August 2, 2025 at 11:57 PM UTCresolved

   This incident has been resolved.

1. July 16, 2025 at 4:16 AM UTCresolved

   Some customers are reporting difficulty accessing Westpac One digital banking. Our tech team is looking into this with urgency. We apologise for the inconvenience.

1. May 18, 2025 at 8:28 PM UTCinvestigating

   Business Online (BOL) is currently unavailable. Our tech team is investigating. We apologise for the inconvenience.

2. May 18, 2025 at 9:22 PM UTCresolved

   This incident has been resolved.

1. May 13, 2025 at 9:42 AM UTCidentified

   Some customers are reporting issues logging on to Westpac One digital banking. This appears to be intermittent. Please wait a few mintues and then try again. We apologise for the inconvenience.

2. May 13, 2025 at 9:55 AM UTCresolved

   This incident has been resolved.

1. May 2, 2025 at 8:46 PM UTCinvestigating

   Due to a technical issue, Westpac One digital banking is currently unavailable. We apologise for the inconvenience, our tech teams are working urgently to resolve this issue.

2. May 2, 2025 at 8:57 PM UTCresolved

   This incident has been resolved.

1. April 30, 2025 at 8:44 PM UTCinvestigating

   Due to a technical issue, Westpac One digital banking is currently unavailable. We apologise for the inconvenience, our tech teams are looking into this with urgency.

2. April 30, 2025 at 9:49 PM UTCinvestigating

   Due to a technical issue, Westpac One digital banking, Westpac One Business, and Business Online are currently unavailable. Card services and ATMS are unaffected and scheduled payments are working as normal. Our Contact Centre is open for urgent queries but please be aware that we're experiencing significant queues and wait times. We apologise for the inconvenience, our tech teams are working urgently to resolve this issue.

3. April 30, 2025 at 10:05 PM UTCinvestigating

   We are continuing to investigate this issue.

4. April 30, 2025 at 10:16 PM UTCresolved

   Update: This issue has been resolved and access to Westpac One has been restored. We sincerely apologise for the inconvenience.

1. April 9, 2025 at 1:51 AM UTCinvestigating

   Due to a technical issue, Westpac One digital banking is currently unavailable. Our tech team is working to fix this as soon as possible. We apologise for the inconvenience.

2. April 9, 2025 at 6:14 AM UTCresolved

   This incident has been resolved.

1. March 19, 2025 at 8:25 PM UTCidentified

   Westpac One Business is currently unavailable. Tech teams are engaged and are working to fix this as soon as possible. We apologise for the inconvenience.

2. March 19, 2025 at 10:45 PM UTCresolved

   This incident has been resolved.

1. March 18, 2025 at 2:09 AM UTCinvestigating

   We are aware some customers are having trouble seeing their online banking transactions. We are working urgently to identify and fix the issue, and thank customers for their patience. Our contact centre is also currently unable to receive calls, so please check this page and Facebook for updates.

2. March 18, 2025 at 3:03 AM UTCinvestigating

   We are continuing to investigate this issue.

3. March 18, 2025 at 5:41 AM UTCresolved

   This incident has been resolved.

1. February 11, 2025 at 9:04 AM UTCidentified

   We’re aware a small number of customers are experiencing delays with inward payments. Our tech team is urgently investigating and working to fix this. We expect to provide an update first thing tomorrow. We apologise for any inconvenience.

2. February 11, 2025 at 5:50 PM UTCidentified

   All outbound payments are flowing as normal, however a small number of inbound payments to Westpac customers are still delayed. Our tech team is working urgently to fix this and we will provide an update later this morning. We apologise for any inconvenience.

3. February 12, 2025 at 7:34 AM UTCresolved

   UPDATE: This issue has been resolved and all payments have been processed into accounts. We apologise for the delay and the inconvenience.

1. December 6, 2024 at 9:16 PM UTCinvestigating

   Westpac One digital banking is currently unavailable. Our tech team is looking into this with urgency. We apologise for the inconvenience.

2. December 6, 2024 at 10:03 PM UTCresolved

   This incident has been resolved.

1. November 30, 2024 at 2:13 AM UTCidentified

   Transfers in Westpac One are experiencing intermittent failures. We apologise for the inconvenience. ATMs, Saturday branches and our Contact Centre are operational so please get in touch for urgent transfers.

2. November 30, 2024 at 7:12 AM UTCidentified

   UPDATE: We’re continuing to work on the intermittent Transfers and access issues to Westpac One Digital Banking. We sincerely apologise as we know this has been a frustrating afternoon for many. A lot of transfers are completing so if your transfer doesn’t work, please wait a while and try again. Alternatively, one workaround is to make a Payment to yourself, rather than a transfer. Select Pay and enter the account number of your desired account. We appreciate this is a more cumbersome process but our Tech team is working hard on the issue and we hope to have usual service restored in the near future. Again, our apologies for the continued disruption.

3. November 30, 2024 at 10:24 AM UTCresolved

   This incident has been resolved.