Historial de interrupciones de Workato

1. September 1, 2026 at 10:05 PM UTCinvestigating

   Actualmente estamos investigando problemas relacionados con el conector online de QuickBooks de Workato. Los clientes pueden observar errores en QuickBooks Acciones en línea, mientras que los desencadenantes pueden experimentar retrasos en la creación de empleo. Compartiremos información adicional tan pronto como esté disponible.

2. September 1, 2026 at 10:11 PM UTCidentified

   Hemos identificado la causa subyacente de la cuestión y estamos trabajando activamente en la rehabilitación. El conector QuickBooks Online de Workato está experimentando problemas debido a la degradación de API del proveedor de servicios externo.

3. September 1, 2026 at 10:58 PM UTCmonitoring

   Nuestro equipo ha tomado medidas para remediar el problema y está viendo mejoras. Continuamos monitoreando la plataforma mientras se recupera.

4. September 2, 2026 at 1:40 AM UTCmonitoring

   Las recetas usando el conector QuickBooks Online continúan encontrando errores. Esto sigue rastreando la degradación de API en curso del proveedor de servicios externo, y el proveedor ha informado de que una solución está en implementación en su lado. Mantendremos este incidente abierto y continuaremos monitoreando hasta que las tasas de error del conector regresen a niveles normales.

5. September 2, 2026 at 4:15 AM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 19, 2026 at 10:42 AM UTCinvestigating

   Estamos investigando un problema impactando proyectos y carpetas. Los clientes pueden encontrar errores al renombrar o moverlos. Los usuarios que son el propietario del espacio de trabajo no están afectados y pueden realizar estas acciones mientras tanto. Compartiremos información adicional tan pronto como esté disponible.

2. August 19, 2026 at 3:24 PM UTCidentified

   Hemos identificado la causa subyacente de la cuestión y estamos trabajando activamente en la rehabilitación.

3. August 19, 2026 at 5:44 PM UTCidentified

   Se ha preparado una solución, y nuestro equipo está trabajando para liberarla lo antes posible. Proporcionaremos una actualización una vez que la solución esté desplegada.

4. August 19, 2026 at 8:27 PM UTCmonitoring

   Nuestro equipo ha tomado medidas para remediar el problema y está viendo mejoras. Continuamos monitoreando la plataforma mientras se recupera.

5. August 19, 2026 at 9:48 PM UTCresolved

   Tras un nuevo seguimiento, esta cuestión se considera resuelta. Los clientes ya no deben encontrar errores al renombrar o mover proyectos y carpetas. Si continúa experimentando algún problema, sírvase ponerse en contacto con Workato Support en https://support.workato.com.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 17, 2026 at 6:42 PM UTCresolved

   Entre el 12 de agosto de 2026 y el 16 de agosto de 2026, la plataforma Workato experimentó una degradación del rendimiento que afectaba al conector Salesforce. Los clientes pueden haber observado errores en las recetas debido a la falta de mapas de campo para las relaciones de objetos personalizados de la lista de selección de objetos relacionados. La cuestión se ha resuelto. Los clientes que actualizaron sus recetas para trabajar en torno a esto pueden volver a la versión anterior si es necesario. Sírvase ponerse en contacto con Workato Support (https://support.workato.com) o con su CSM asignado si tiene alguna pregunta o necesita asistencia en relación con este incidente.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 6, 2026 at 4:42 AM UTCinvestigating

   Beginning at approximately 22:00 UTC on 5 August 2026, customers using AIRO may experience slow or failed responses to knowledge-related questions — for example, "What are pub sub limits in Workato?" Affected requests may take significantly longer than usual to return, and a subset may fail to return an answer at all. Recipe building and other AIRO workflows are operating normally. We are aware of the issue and our engineering team is actively working to resolve it. We will post an update as soon as we have more information.

2. August 6, 2026 at 5:04 AM UTCresolved

   AIRO knowledge responses have returned to normal operation. If you encounter any issues, please contact Workato Support at https://support.workato.com

1. August 4, 2026 at 10:02 AM UTCinvestigating

   We are investigating an issue impacting the Genie conversation page. Customers may experience delays when viewing new chat messages and conversations in their conversation history. We will share additional information as soon as it is available.

2. August 4, 2026 at 2:09 PM UTCidentified

   We have identified the underlying cause of the issue and are actively working on remediation.

3. August 4, 2026 at 4:45 PM UTCmonitoring

   Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

4. August 4, 2026 at 5:11 PM UTCresolved

   After further monitoring, this issue is now considered resolved. If you continue to experience any delays when viewing new chat messages and conversations in their conversation history, please contact Workato Support at https://support.workato.com.

1. July 24, 2026 at 10:12 AM UTCinvestigating

   Estamos investigando un problema impactando la creación de aplicaciones Slack. Los clientes pueden encontrar errores o ser incapaz de completar la configuración al crear nuevas aplicaciones Slack. Compartiremos información adicional tan pronto como esté disponible.

2. July 24, 2026 at 12:34 PM UTCidentified

   Hemos identificado la causa subyacente de la cuestión y estamos trabajando activamente en la rehabilitación.

3. July 24, 2026 at 4:04 PM UTCmonitoring

   Nuestro equipo ha tomado medidas para remediar el problema y está viendo mejoras. Continuamos monitoreando la plataforma mientras se recupera.

4. July 24, 2026 at 4:26 PM UTCresolved

   Tras un nuevo seguimiento, esta cuestión se considera resuelta. Si continúa experimentando algún problema, sírvase ponerse en contacto con Workato Support en https://support.workato.com.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 16, 2026 at 4:56 PM UTCresolved

   El 16 de julio de 2026, entre aproximadamente 07:17 AM y 07:35 AM UTC, la plataforma Workato experimentó dos breves períodos de degradación de los servicios que afectan a la plataforma API, el desarrollador y los servicios integrados de API, la interfaz web y la encuesta de activación de recetas. Los clientes pueden haber observado errores en las solicitudes de plataformas API, desarrollador y aplicaciones integradas de API, y solicitudes de UI, y algunas encuestas de desencadenamiento de recetas pueden haber fallado. La cuestión se ha resuelto desde entonces. Póngase en contacto con Workato Support (https://support.workato.com) o con su CSM asignado si tiene alguna pregunta o necesita asistencia en relación con este evento.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 20, 2026 at 3:22 PM UTCresolved

   Entre el 15 de julio de 2026, 11:16 AM UTC y el 20 de julio de 2026, 1:37 PM UTC, algunos trabajos de receta que habían sido pausados (esperando) por un período prolongado fallaron con un error interno cuando se reanudaron y llamaron una función de receta. Trabajos afectados completados con un error interno en lugar de correr con éxito. Se ha desplegado una solución y los empleos se están procesando normalmente. Póngase en contacto con Workato Support (https://support.workato.com) o con su CSM asignado si tiene alguna pregunta o necesita asistencia en relación con este evento.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 14, 2026 at 3:27 AM UTCinvestigating

   Sabemos que www.workato.com no está disponible y nuestro equipo está investigando activamente el tema. Compartiremos información adicional tan pronto como esté disponible. app.workato.com sigue disponible y no está afectada.

2. July 14, 2026 at 5:11 AM UTCresolved

   Se ha resuelto la cuestión que afecta a www.workato.com y el sitio ya está disponible.

Traducido automáticamente desde la actualización oficial del incidente.

1. July 1, 2026 at 12:58 PM UTCinvestigating

   We are investigating an issue impacting Copilot and AI by Workato. Customers may encounter errors such as "An error occurred during generation. Please try again" or "429 Too Many Requests". We will share additional information as soon as it is available.

2. July 1, 2026 at 1:38 PM UTCmonitoring

   Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

3. July 1, 2026 at 2:07 PM UTCresolved

   After further monitoring, this issue is now considered resolved. For Copilot, customers can simply resubmit their requests. For AI by Workato, customers who experienced "429 Too Many Requests" may need to repeat the affected jobs if needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. June 23, 2026 at 7:21 AM UTCresolved

   On June 18, 2026, between approximately 12:39 PM and 1:08 PM UTC, Workato GO experienced intermittent unavailability. During this window, users may have been unable to load the application or sign in, and some requests may have returned errors. The issue was caused by a degradation in a backend service supporting Workato GO and has since been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

1. June 17, 2026 at 4:56 PM UTCinvestigating

   We are investigating an issue impacting Event Streams. (Customers may be unable to publish events to event streams.) We will share additional information as soon as it is available.

2. June 17, 2026 at 5:00 PM UTCidentified

   We have identified the underlying cause of the issue and are actively working on remediation. We will share additional updates as soon as they are available.

3. June 17, 2026 at 5:16 PM UTCmonitoring

   Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

4. June 17, 2026 at 5:27 PM UTCresolved

   After further monitoring, this issue is now considered resolved. Event Streams is now operational and users should be able to publish events. Any failed publishes may be retried as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. June 17, 2026 at 12:14 PM UTCinvestigating

   We are currently investigating an issue affecting Workato Genies, where Genies are experiencing delays in responding to user queries. We will share additional information as soon as it is available.

2. June 17, 2026 at 1:39 PM UTCidentified

   We have identified the underlying cause of the issue and are actively working on remediation.

3. June 17, 2026 at 3:36 PM UTCmonitoring

   Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

4. June 17, 2026 at 5:44 PM UTCresolved

   After further monitoring, this issue is now considered resolved. Customers that experienced delays with genie responses may retry their queries. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. June 16, 2026 at 4:23 PM UTCinvestigating

   We are currently investigating an issue affecting Workato Genies, where genies are unable to respond to user queries. We will share additional information as soon as it is available.

2. June 16, 2026 at 4:26 PM UTCmonitoring

   Workato Genies should now be responding to user queries normally. We are continuing to monitor the platform as it recovers.

3. June 16, 2026 at 4:34 PM UTCresolved

   After further monitoring, this issue is now considered resolved. Customers that experienced Workato Genies not responding may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. June 11, 2026 at 3:20 AM UTCinvestigating

   We are investigating an issue impacting Workato Genies. Customers may encounter errors or experience delays when interacting with Genies. We will share additional information as soon as it is available.

2. June 11, 2026 at 5:23 AM UTCresolved

   This issue has been resolved. Customers who experienced errors or delays when interacting with Genies should find that conversations are working as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. June 4, 2026 at 6:48 PM UTCinvestigating

   We are investigating an issue impacting the Workday connector Get Report action. Customers using this action may encounter job error and recipe failures. We will share additional information as soon as it is available.

2. June 4, 2026 at 7:43 PM UTCmonitoring

   Our team has identified the issue and taken steps to remediate it. We are seeing improvement and continuing to monitor the platform as it recovers.

3. June 4, 2026 at 8:52 PM UTCresolved

   After further monitoring, this issue is now considered resolved, and customers should no longer see job failures. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. June 3, 2026 at 10:42 AM UTCresolved

   On June 03, 2026, between approximately 08:30 AM and 09:30 AM UTC, the Workato platform experienced a degradation in its AgentX service. Some customers may have encountered errors in the AgentX chats. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

1. May 26, 2026 at 2:34 PM UTCidentified

   We have identified an issue affecting Workflow Apps. Customers may observe that the Page table component is not displaying existing records from data tables. We are actively working on remediation steps. We will share additional information as soon as it is available.

2. May 26, 2026 at 3:43 PM UTCmonitoring

   Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

3. May 26, 2026 at 4:04 PM UTCresolved

   After further monitoring, this issue is now considered resolved. Customers should now be able to view records in the Page table component within Workflow Apps as expected. If you continue to experience any issues, please contact Workato Support at support.workato.com.

1. May 26, 2026 at 10:44 AM UTCinvestigating

   We are investigating an issue impacting Custom Connectors. Some customers may observe "Failed to load connections" errors and recipe failures. We will share additional information as soon as it is available.

2. May 26, 2026 at 12:36 PM UTCidentified

   We have identified the underlying cause of the issue and are actively working on remediation.

3. May 26, 2026 at 5:50 PM UTCresolved

   After further monitoring, this issue is now considered resolved. Customers should now be able to load connections for Custom connectors without error. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

1. May 21, 2026 at 9:04 AM UTCinvestigating

   We are investigating an issue impacting the Audit Log Streaming Service. Some customers may observe delays in audit log replication, with log entries taking longer than expected to be delivered. We will share additional information as soon as it is available.

2. May 21, 2026 at 10:51 AM UTCidentified

   We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.

3. May 21, 2026 at 11:56 AM UTCmonitoring

   Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

4. May 21, 2026 at 12:20 PM UTCresolved

   After further monitoring, this issue is now considered resolved. Customers should no longer experience any delays in audit log replication. Our team is currently working to deliver the affected events and aims to complete this by the end of next week. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.