Historial de interrupciones de Workiva

1. August 28, 2026 at 1:34 PM UTCinvestigating

   Actualmente estamos investigando informes de que los usuarios están experimentando problemas con Exportaciones, Blacklines, XBRL Generations Proporcionaremos una actualización lo antes posible. *Este problema impacta a los usuarios en app.wdesk.com

2. August 28, 2026 at 1:50 PM UTCidentified

   Actualmente hemos identificado que los usuarios están experimentando problemas con Exportaciones, Blacklines, XBRL Generations y Documentos. Proporcionaremos una actualización lo antes posible. *Este problema impacta a los usuarios en app.wdesk.com

3. August 28, 2026 at 2:36 PM UTCresolved

   El monitoreo de Workiva muestra que el incidente está resuelto. Sin embargo, si continúas experimentando cualquier problema, por favor contacta con Workiva Support, 1-800-706-6526, o uno de nuestros números internacionales libres de peaje.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 27, 2026 at 6:59 PM UTCinvestigating

   Actualmente estamos investigando informes de que los usuarios clásicos de GRC están experimentando problemas en app.wdesk. Proporcionaremos una actualización lo antes posible.

2. August 27, 2026 at 9:11 PM UTCmonitoring

   Se han adoptado medidas de mitigación. Los informes confirman que los usuarios ya no deben estar experimentando problemas. Seguiremos vigilando de cerca la situación y proporcionaremos actualizaciones lo antes posible. Sin embargo, si continúas experimentando cualquier problema, envía un ticket a nuestro equipo de soporte de Workiva, llama al 1-800-706-6526, o contacta con uno de nuestros números internacionales sin costo.

3. August 27, 2026 at 10:57 PM UTCresolved

   El monitoreo de Workiva muestra que el incidente está resuelto. Sin embargo, si continúas experimentando cualquier problema, por favor contacta con Workiva Support, 1-800-706-6526, o uno de nuestros números internacionales libres de peaje.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 27, 2026 at 3:25 PM UTCinvestigating

   Actualmente estamos investigando informes de que los usuarios están experimentando problemas con la interfaz web de Wdata. Proporcionaremos una actualización lo antes posible. *Este problema está impactando a los usuarios en eu.wdesk Silencio apac.wdesk.

2. August 27, 2026 at 4:21 PM UTCmonitoring

   Se han adoptado medidas de mitigación. Los informes confirman que los usuarios ya no deben estar experimentando problemas. Seguiremos vigilando de cerca la situación y proporcionaremos actualizaciones lo antes posible. Sin embargo, si continúas experimentando cualquier problema, envía un ticket a nuestro equipo de soporte de Workiva, llama al 1-800-706-6526, o contacta con uno de nuestros números internacionales sin costo.

3. August 27, 2026 at 5:25 PM UTCresolved

   El monitoreo de Workiva muestra que el incidente está resuelto. Sin embargo, si continúas experimentando cualquier problema, por favor contacta con Workiva Support, 1-800-706-6526, o uno de nuestros números internacionales libres de peaje.

Traducido automáticamente desde la actualización oficial del incidente.

1. August 19, 2026 at 7:11 PM UTCinvestigating

   Actualmente estamos investigando informes de que los usuarios no pueden acceder a Prod-APAC. Proporcionaremos una actualización lo antes posible. Este problema está impactando a los usuarios en apac.wdesk.

2. August 19, 2026 at 8:08 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. August 19, 2026 at 9:07 PM UTCresolved

   Este incidente se ha resuelto

Traducido automáticamente desde la actualización oficial del incidente.

1. August 4, 2026 at 4:21 PM UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

2. August 4, 2026 at 4:50 PM UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. August 4, 2026 at 6:29 PM UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. August 3, 2026 at 3:30 PM UTCinvestigating

   Estamos investigando informes de que la plataforma Workiva no está cargando para algunos usuarios. Proporcionaremos una actualización lo antes posible. *Este problema impacta a los usuarios en app.wdesk.com

2. August 3, 2026 at 4:44 PM UTCmonitoring

   Se han adoptado medidas de mitigación. Los informes confirman que los usuarios ya no deben estar experimentando problemas. Seguiremos vigilando de cerca la situación y proporcionaremos actualizaciones lo antes posible. Sin embargo, si continúas experimentando cualquier problema, envía un ticket a nuestro equipo de soporte de Workiva, llama al 1-800-706-6526, o contacta con uno de nuestros números internacionales sin costo.

3. August 3, 2026 at 5:44 PM UTCresolved

   El monitoreo de Workiva muestra que el incidente está resuelto. Sin embargo, si continúas experimentando cualquier problema, por favor contacta con Workiva Support, 1-800-706-6526, o uno de nuestros números internacionales libres de peaje.

Traducido automáticamente desde la actualización oficial del incidente.

1. June 22, 2026 at 2:01 PM UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. June 22, 2026 at 2:25 PM UTCidentified

   We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

3. June 22, 2026 at 3:32 PM UTCidentified

   We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

4. June 22, 2026 at 5:01 PM UTCmonitoring

   Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

5. June 22, 2026 at 6:47 PM UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. June 8, 2026 at 10:36 AM UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. June 8, 2026 at 11:08 AM UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. June 9, 2026 at 7:34 AM UTCresolved

   Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. May 29, 2026 at 3:49 PM UTCidentified

   Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

2. May 29, 2026 at 5:46 PM UTCresolved

   This incident has been resolved.

1. May 27, 2026 at 6:20 PM UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. May 27, 2026 at 8:27 PM UTCidentified

   We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

3. May 27, 2026 at 9:18 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. May 28, 2026 at 12:33 AM UTCresolved

   This incident has been resolved.

1. May 26, 2026 at 9:19 AM UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. May 26, 2026 at 12:01 PM UTCinvestigating

   Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

3. May 26, 2026 at 12:29 PM UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. May 26, 2026 at 3:34 PM UTCinvestigating

   Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

5. May 26, 2026 at 8:52 PM UTCidentified

   We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

6. May 27, 2026 at 2:41 AM UTCmonitoring

   A fix has been implemented and we are monitoring the status before closing out this issue.

7. May 27, 2026 at 8:53 AM UTCresolved

   Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. May 22, 2026 at 1:06 PM UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. May 22, 2026 at 2:05 PM UTCinvestigating

   Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

3. May 22, 2026 at 3:22 PM UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. May 22, 2026 at 6:27 PM UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. May 7, 2026 at 6:22 PM UTCidentified

   We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

2. May 7, 2026 at 7:24 PM UTCidentified

   Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

3. May 7, 2026 at 8:00 PM UTCresolved

   Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. May 6, 2026 at 5:56 AM UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

2. May 6, 2026 at 6:29 AM UTCinvestigating

   Our team continues to work towards a resolution. We will provide another update once more information becomes available.

3. May 6, 2026 at 7:35 AM UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

4. May 6, 2026 at 8:27 AM UTCresolved

   Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. April 22, 2026 at 7:10 PM UTCidentified

   We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

2. April 22, 2026 at 9:01 PM UTCmonitoring

   A fix has been implemented in all regions and we are monitoring the results.

3. April 22, 2026 at 10:52 PM UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. April 8, 2026 at 1:17 PM UTCidentified

   We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

2. April 8, 2026 at 1:18 PM UTCidentified

   We are continuing to work on a fix for this issue.

3. April 8, 2026 at 1:47 PM UTCmonitoring

   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. April 8, 2026 at 4:05 PM UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. March 30, 2026 at 7:06 PM UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

2. March 30, 2026 at 7:15 PM UTCidentified

   Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

3. March 30, 2026 at 7:31 PM UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

4. March 30, 2026 at 8:11 PM UTCmonitoring

   We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

5. March 31, 2026 at 8:17 AM UTCmonitoring

   Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

6. March 31, 2026 at 1:10 PM UTCresolved

   On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. March 30, 2026 at 5:38 PM UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. March 30, 2026 at 5:56 PM UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

3. March 30, 2026 at 8:48 PM UTCmonitoring

   We are continuing to monitor for any further issues.

4. March 30, 2026 at 9:13 PM UTCresolved

   On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. March 12, 2026 at 6:54 AM UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

2. March 12, 2026 at 8:09 AM UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

3. March 12, 2026 at 8:22 AM UTCmonitoring

   Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. March 12, 2026 at 9:21 AM UTCresolved

   Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. March 6, 2026 at 10:17 AM UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

2. March 6, 2026 at 11:03 AM UTCidentified

   We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

3. March 6, 2026 at 11:58 AM UTCmonitoring

   Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. March 9, 2026 at 10:01 AM UTCresolved

   Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .