Historial de interrupciones de Wufoo

1. July 14, 2026 at 7:16 PM UTCinvestigating

   Este problema impide que los clientes lleguen a un agente en vivo o envíen un caso de soporte por correo electrónico a través de él. Los usuarios verán "Hubo problemas que se conectan al soporte. Por favor, intente de nuevo más tarde" o "Hubo un problema técnico que lo conecta con nuestro equipo de soporte. Inténtelo de nuevo más tarde". Somos conscientes y lo investigamos.

2. July 14, 2026 at 7:58 PM UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. July 14, 2026 at 8:00 PM UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. July 14, 2026 at 8:06 PM UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. February 5, 2026 at 5:48 PM UTCinvestigating

   We are currently investigating this issue.

2. February 5, 2026 at 5:54 PM UTCidentified

   The issue has been identified and a fix is being implemented.

3. February 5, 2026 at 6:10 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. February 5, 2026 at 6:15 PM UTCresolved

   This incident has been resolved.

1. October 20, 2025 at 2:55 PM UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. October 20, 2025 at 7:34 PM UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. August 28, 2025 at 9:12 AM UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. August 28, 2025 at 10:23 AM UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. May 16, 2025 at 1:38 PM UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. May 16, 2025 at 2:13 PM UTCresolved

   This incident has been resolved.

1. February 6, 2025 at 10:34 PM UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. December 3, 2024 at 8:35 PM UTCinvestigating

   We are currently investigating this issue.

2. December 3, 2024 at 9:35 PM UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. December 4, 2024 at 12:01 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. December 4, 2024 at 4:56 PM UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. December 5, 2024 at 3:32 AM UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. April 9, 2025 at 8:34 PM UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. November 26, 2024 at 2:29 AM UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. November 26, 2024 at 2:30 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. November 26, 2024 at 2:35 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. November 26, 2024 at 2:43 AM UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. November 26, 2024 at 9:04 AM UTCresolved

   This incident has been resolved.

1. November 12, 2024 at 7:04 PM UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. April 24, 2024 at 4:53 PM UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. April 24, 2024 at 7:50 PM UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. April 24, 2024 at 8:35 PM UTCidentified

   We have identified the issue and are working on implementing a fix.

4. April 24, 2024 at 9:18 PM UTCresolved

   This issue has been resolved.

1. January 31, 2023 at 5:35 PM UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. January 31, 2023 at 6:12 PM UTCresolved

   This incident has been resolved.

1. August 11, 2022 at 1:53 AM UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. August 11, 2022 at 2:12 AM UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. August 11, 2022 at 2:18 AM UTCresolved

   This incident has been resolved.

1. June 3, 2022 at 1:11 AM UTCinvestigating

   We are currently investigating this issue.

2. June 3, 2022 at 1:27 AM UTCidentified

   The issue has been identified and a fix is being implemented.

3. June 3, 2022 at 1:33 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. June 3, 2022 at 1:42 AM UTCmonitoring

   We are continuing to monitor for any further issues.

5. June 3, 2022 at 1:46 AM UTCresolved

   This incident has been resolved.

1. December 15, 2021 at 3:54 PM UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. December 15, 2021 at 4:19 PM UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. December 15, 2021 at 5:40 PM UTCresolved

   This incident has been resolved.

1. October 28, 2021 at 7:47 PM UTCinvestigating

   We are currently investigating this issue.

2. October 28, 2021 at 9:49 PM UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. October 29, 2021 at 12:23 AM UTCresolved

   This incident has been resolved.

1. October 21, 2021 at 10:33 PM UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. October 21, 2021 at 11:27 PM UTCresolved

   This incident has been resolved.

1. September 14, 2021 at 12:18 AM UTCidentified

   Select outbound integrations may experience issues during this incident.

2. September 14, 2021 at 12:33 AM UTCresolved

   This incident has been resolved.

1. March 3, 2021 at 10:39 PM UTCinvestigating

   We are currently investigating the issue.

2. March 4, 2021 at 12:04 AM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. March 4, 2021 at 12:50 AM UTCresolved

   This incident has been resolved.

1. December 31, 2020 at 12:51 PM UTCinvestigating

   Wufoo is currently experiencing intermittent access issues.

2. December 31, 2020 at 1:44 PM UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. January 1, 2021 at 2:07 AM UTCresolved

   This incident has been resolved.

1. November 30, 2020 at 10:45 PM UTCinvestigating

   Users may currently be experiencing issues logging in or responding to forms. We are investigating.

2. November 30, 2020 at 10:59 PM UTCmonitoring

   The issue has been resolved and we are monitoring for further impact.

3. December 1, 2020 at 2:45 PM UTCresolved

   This incident has been resolved.