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    Historia awarii Affinity

    52 Affinity incidents · listopad 2024 — official updates, affected components, duration and resolution details.

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    Zakłócenie konkurencji ze wszystkimi usługami

    Początek 3 września 2026 22:15 UTC · 1h 3m

    IssuesDrobny incydent
    Dotknięte komponenty
    CRMData EnrichmentiOSAnalyticsExternal API v1AndroidChrome ExtensionEmails ProcessingAffinity for OutlookMCPIntegrationsCalendars ProcessingAffinity for SalesforceExternal API v2API Documentation
    1. 3 września 2026 22:15 UTCidentified

      Użytkownicy mogą doświadczać błędów lub niemożności dostępu do usługi ze względu na problem z naszym dostawcą usług w chmurze. Dostarczymy kolejną aktualizację w ciągu 60 minut.

    2. 3 września 2026 22:35 UTCmonitoring

      Widzimy oznaki ożywienia gospodarczego i aktywnie monitorujemy wszystkie usługi. Prześlemy kolejną aktualizację, gdy tylko potwierdzimy, że problem został w pełni rozwiązany.

    3. 3 września 2026 23:18 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Disruption with Affinity Analytics

    Początek 11 sierpnia 2026 20:24 UTC · 0m

    Pending
    Dotknięte komponenty
    Analytics
    1. 11 sierpnia 2026 20:24 UTCresolved

      We have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC.

    Disruption with Affinity Analytics

    Początek 9 lipca 2026 02:50 UTC · 1d 16h

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 9 lipca 2026 02:50 UTCidentified

      We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

    2. 10 lipca 2026 19:03 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 10 lipca 2026 19:04 UTCresolved

      This incident has been resolved.

    Problemy z uwierzytelnianiem z aplikacją Windows Outlook Desktop

    Początek 30 czerwca 2026 16:06 UTC · 22d 22h

    IssuesDrobny incydent
    Dotknięte komponenty
    Affinity for Outlook
    1. 30 czerwca 2026 16:06 UTCidentified

      Niektórzy użytkownicy aplikacji Windows Outlook Desktop nie są w stanie zakończyć logowania SSO do programu Affility Outlook Add- in. Jest to spowodowane niedawną zmianą końca Microsoft wpływającą na to, jak Outlook w systemie Windows obsługuje przekierowanie uwierzytelniania. Mac Outlook jest nietknięty. W ramach pracy użytkownicy mogą uzyskać dostęp przez aplikację internetową.

    2. 10 lipca 2026 20:28 UTCidentified

      Badamy aktualizację platformy Affility, która będzie działać wokół problemu spowodowanego niedawną zmianą Microsoft i przywrócić zachowanie logowania SSO dla użytkowników Windows Outlook Desktop App. Mac Outlook i aplikacji Affinity web nie są naruszone i mogą być używane jako workaround w okresie przejściowym.

    3. 23 lipca 2026 15:03 UTCresolved

      Kwestia ta została już rozwiązana. Klienci, którzy ucierpieli, będą musieli skontaktować się ze wsparciem affinity na stronie support @ affinity.co dla instrukcji zmiany konfiguracji.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Disruption with Affinity API and CRM

    Początek 29 czerwca 2026 18:24 UTC · 2d 18h

    IssuesDrobny incydent
    Dotknięte komponenty
    CRMExternal API v1External API v2
    1. 29 czerwca 2026 18:24 UTCinvestigating

      We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

    2. 29 czerwca 2026 21:43 UTCmonitoring

      We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

    3. 30 czerwca 2026 14:49 UTCmonitoring

      The services are fully operational. We are continuing to monitor for any further issues.

    4. 2 lipca 2026 13:09 UTCresolved

      This incident has been resolved.

    Disruption with Affinity

    Początek 20 maja 2026 17:23 UTC · 2h 19m

    OutageKrytyczny incydent
    Dotknięte komponenty
    CRM
    1. 20 maja 2026 17:23 UTCinvestigating

      We are currently investigating an issue impacting Affinity CRM

    2. 20 maja 2026 17:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 maja 2026 19:42 UTCresolved

      This incident has been resolved.

    Affinity Pathfinder not displaying content

    Początek 13 kwietnia 2026 21:14 UTC · 2d 16h

    OutagePoważny incydent
    Dotknięte komponenty
    Chrome Extension
    1. 13 kwietnia 2026 21:14 UTCinvestigating

      We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

    2. 13 kwietnia 2026 22:40 UTCidentified

      We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

    3. 16 kwietnia 2026 13:28 UTCresolved

      This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

    Affinity Analytics Data Refresh Delays

    Początek 31 marca 2026 15:53 UTC · 9h 17m

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 31 marca 2026 15:53 UTCidentified

      Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

    2. 1 kwietnia 2026 01:09 UTCresolved

      This incident has been resolved.

    Disruption with Affinity Notetaker

    Początek 24 marca 2026 15:30 UTC · 0m

    IssuesDrobny incydent
    1. 24 marca 2026 20:15 UTCresolved

      Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

    Affinity Analytics Data Refresh Delays

    Początek 17 marca 2026 02:23 UTC · 11h 5m

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 17 marca 2026 02:23 UTCidentified

      Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

    2. 17 marca 2026 13:28 UTCresolved

      This incident has been resolved.

    Disruption with Affinity Analytics

    Początek 20 lutego 2026 15:14 UTC · 3h 44m

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 20 lutego 2026 15:14 UTCmonitoring

      We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

    2. 20 lutego 2026 18:59 UTCresolved

      This incident has been resolved.

    Disruption with Affinity services

    Początek 13 lutego 2026 00:23 UTC · 20m

    OutageKrytyczny incydent
    Dotknięte komponenty
    CRM
    1. 13 lutego 2026 00:23 UTCidentified

      We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

    2. 13 lutego 2026 00:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 lutego 2026 00:43 UTCresolved

      This incident has been resolved.

    Disruption to Entity Creation and Update Flows

    Początek 27 stycznia 2026 19:13 UTC · 3h 15m

    OutagePoważny incydent
    Dotknięte komponenty
    CRM
    1. 27 stycznia 2026 19:13 UTCinvestigating

      We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

    2. 27 stycznia 2026 20:29 UTCidentified

      We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

    3. 27 stycznia 2026 21:35 UTCmonitoring

      We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

    4. 27 stycznia 2026 22:28 UTCresolved

      This incident has been resolved. All systems are fully operational.

    Login service disruption for Microsoft users

    Początek 22 stycznia 2026 21:20 UTC · 16h 34m

    Pending
    Dotknięte komponenty
    CRM
    1. 22 stycznia 2026 21:20 UTCmonitoring

      We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

    2. 23 stycznia 2026 13:53 UTCresolved

      This incident has been resolved.

    Disruption with [Service/All Services]

    Początek 15 stycznia 2026 16:02 UTC · 23m

    OutageKrytyczny incydent
    Dotknięte komponenty
    CRMData EnrichmentiOSAnalyticsExternal API v1AndroidChrome ExtensionEmails ProcessingAffinity for OutlookIntegrationsCalendars ProcessingAffinity for SalesforceExternal API v2API Documentation
    1. 15 stycznia 2026 16:02 UTCidentified

      We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

    2. 15 stycznia 2026 16:24 UTCresolved

      This incident has been resolved.

    Disruption with Affinity Analytics

    Początek 8 stycznia 2026 15:44 UTC · 7h 4m

    OutagePoważny incydent
    Dotknięte komponenty
    Analytics
    1. 8 stycznia 2026 15:44 UTCidentified

      We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

    2. 8 stycznia 2026 22:48 UTCresolved

      This incident has been resolved.

    Email and Calendar Processing Delays

    Początek 17 grudnia 2025 23:32 UTC · 19h 33m

    OutagePoważny incydent
    Dotknięte komponenty
    Emails ProcessingCalendars Processing
    1. 17 grudnia 2025 23:32 UTCinvestigating

      We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

    2. 18 grudnia 2025 10:19 UTCmonitoring

      A fix has been implemented and we are monitoring progress of processing the backlog.

    3. 18 grudnia 2025 19:04 UTCresolved

      This incident has been resolved.

    Disruption with Affinity Analytics

    Początek 20 listopada 2025 19:03 UTC · 23h 48m

    IssuesDrobny incydent
    Dotknięte komponenty
    Analytics
    1. 20 listopada 2025 19:03 UTCinvestigating

      We are currently investigating an issue impacting Affinity Analytics.

    2. 20 listopada 2025 20:39 UTCidentified

      Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

    3. 21 listopada 2025 18:51 UTCresolved

      This incident has been resolved.

    Affinity Analytics Dashboards are showing No Data

    Początek 17 listopada 2025 23:52 UTC · 22h 4m

    OutagePoważny incydent
    Dotknięte komponenty
    Analytics
    1. 17 listopada 2025 23:52 UTCidentified

      We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

    2. 18 listopada 2025 09:33 UTCidentified

      All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

    3. 18 listopada 2025 13:56 UTCidentified

      We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

    4. 18 listopada 2025 20:35 UTCidentified

      We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

    5. 18 listopada 2025 21:56 UTCresolved

      This incident has been resolved.

    Email sync delays - Google

    Początek 14 listopada 2025 18:22 UTC · 22h 35m

    IssuesDrobny incydent
    Dotknięte komponenty
    Emails Processing
    1. 14 listopada 2025 18:22 UTCidentified

      We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

    2. 14 listopada 2025 19:44 UTCmonitoring

      fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

    3. 15 listopada 2025 16:57 UTCresolved

      This incident has been resolved.