Historia awarii Attio

1. 21 lipca 2026 17:35 UTCinvestigating

   Prowadzimy śledztwo w sprawie niepowodzeń. Obecnie badamy przyczynę i nasz zespół pracuje nad jak najszybszym rozwiązaniem problemu.

2. 21 lipca 2026 17:39 UTCidentified

   Zidentyfikowano problem. Zidentyfikowaliśmy przyczynę i nasz zespół pracuje nad jak najszybszym rozwiązaniem problemu.

3. 21 lipca 2026 18:00 UTCmonitoring

   Nasz zespół wprowadził rozwiązanie problemu i obecnie monitoruje system, aby zapewnić rozwiązanie problemu.

4. 21 lipca 2026 20:19 UTCmonitoring

   Między 16: 33 a 18: 01 UTC w dniu 21 lipca 2026, niektóre przepływy pracy nie uruchomiły się poprawnie. Co się stało? Zmiana konfiguracji infrastruktury, wprowadzona na krótko przed wypadkiem, spowodowała błąd podczas szyfrowania treści nowo odebranych przepływów roboczych, co spowodowało nieprawidłowe działanie niektórych aktywacji. * * What we did * * Odwróciliśmy zmianę i poprawiliśmy bazową konfigurację infrastruktury. Wszystko, co wpłynęło na przepływ pracy, powoduje wznowienie przetwarzania normalnie do 18: 01 UTC, i od tego czasu potwierdzone wyzwalacze działają prawidłowo. Kontynuujemy śledztwo w sprawie odzyskiwania uruchomionych w tym czasie. Uaktualnimy tę stronę, jak tylko będziemy mieli aktualizację.

5. 23 lipca 2026 17:29 UTCresolved

   Problem został teraz rozwiązany i bezpośrednio powiadomiliśmy wszystkich klientów, którzy zostali dotknięci przez ten przestój. Przepraszamy za wszelkie niedogodności.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 10 lipca 2026 17:19 UTCinvestigating

   We're investigating reports of intimitent errors across some platform features. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 10 lipca 2026 17:36 UTCidentified

   We've identified the issue caused by an upstream provider - our team is working to mitigate the issue as quickly as possible.

3. 10 lipca 2026 19:26 UTCresolved

   The issue has now been resolved. We apologize for any inconvenience caused.

1. 19 czerwca 2026 10:43 UTCidentified

   We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.

2. 19 czerwca 2026 10:56 UTCmonitoring

   The issue has been resolved. Our team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.

3. 19 czerwca 2026 13:06 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 9 grudnia 2025 11:50 UTCinvestigating

   The Attio team has identified a spike in errors when querying records and lists. Users may experience errors when loading record and list views or when using query endpoints on the public API. We are currently investigating the root cause and working to resolve the issue as quickly as possible.

2. 9 grudnia 2025 12:17 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 9 grudnia 2025 17:51 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 18 listopada 2025 11:42 UTCinvestigating

   We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 18 listopada 2025 11:44 UTCidentified

   We’re currently experiencing service degradation due to an issue with one of our upstream providers. We’re working closely with them to restore full functionality as soon as possible.

3. 18 listopada 2025 12:15 UTCidentified

   We are continuing to work with our upstream provider as they work toward a full resolution. We’ll share further updates as soon as more information becomes available.

4. 18 listopada 2025 14:57 UTCmonitoring

   Our upstream provider has resolved the underlying issue, and the platform is now available again. We’re currently working through a backlog of background tasks, but all core functionality has been restored

5. 18 listopada 2025 21:47 UTCresolved

   The issue has now been resolved. We apologize for any inconvenience caused.

1. 30 października 2025 11:56 UTCinvestigating

   We are investigating a system outage that is affecting our realtime sync engine. The realtime engine is responsible for updating information in the UI of our applications as changes are received by our backend. As a workaround, refreshing the page will ensure the latest information is available in the UI.

2. 30 października 2025 16:43 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 30 października 2025 17:19 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 29 lipca 2025 17:37 UTCinvestigating

   An issue has been identified causing elevated latency in the web app & api. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 29 lipca 2025 17:40 UTCidentified

   We have identified the root cause and our team is working to resolve the issue as quickly as possible.

3. 29 lipca 2025 22:19 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 16 czerwca 2025 18:49 UTCinvestigating

   We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 17 czerwca 2025 13:05 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 12 czerwca 2025 18:40 UTCinvestigating

   We're aware of an issue with a downstream provider that is impacting platform availability. Our team is working to resolve the issue as quickly as possible.

2. 12 czerwca 2025 19:18 UTCidentified

   We're currently investigating a major issue with one of our infrastructure providers that's resulting in increased latency for users. A small subset of users may also be unable to access the platform entirely. We're working to resolve this as quickly as possible and will continue to provide updates.

3. 12 czerwca 2025 19:36 UTCmonitoring

   We're seeing signs of recovery and are closely monitoring the situation. We'll continue to share updates as we receive them from our infrastructure provider.

4. 12 czerwca 2025 20:56 UTCresolved

   The platform is now fully operational. We’re continuing to monitor our infrastructure provider for any further updates and ongoing stability. Thank you for your patience while we resolved the issue.

1. 2 czerwca 2025 22:55 UTCidentified

   We have identified an issue that is causing delays in the delivery of outbound email traffic across all email sending functionality (including sequences). The team is actively investigating the root cause of the issue and working to establish mitigations.

2. 3 czerwca 2025 15:39 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 24 kwietnia 2025 14:17 UTCinvestigating

   We are currently investigating reports of platform availability issues, our team is working to resolve the issue as quickly as possible.

2. 24 kwietnia 2025 14:21 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 24 kwietnia 2025 15:06 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 19 kwietnia 2025 15:34 UTCidentified

   An issue has been been identified with our Developer API returning an elevated number of 5xx class errors. Our team is currently investigating and we are working to resolve the issue as quickly as possible.

2. 19 kwietnia 2025 21:45 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 23 kwietnia 2025 12:31 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 24 marca 2025 15:31 UTCinvestigating

   An issue has been been identified. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 24 marca 2025 15:36 UTCidentified

   An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.

3. 24 marca 2025 16:29 UTCmonitoring

   Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is fully resolved.

4. 24 marca 2025 17:25 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 5 stycznia 2025 19:23 UTCinvestigating

   We are currently investigating a delay in our search indexing system when records are created or updated.

2. 7 stycznia 2025 10:39 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 23 grudnia 2024 11:54 UTCidentified

   We are aware of an issue affecting the speed of CSV Imports. Our team are currently working to resolve the issue.

2. 24 grudnia 2024 13:19 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 24 grudnia 2024 16:20 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 3 grudnia 2024 07:48 UTCinvestigating

   We are investigating reports of some Workflows experiencing a delay in executing.

2. 3 grudnia 2024 11:44 UTCmonitoring

   The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.

3. 9 grudnia 2024 16:07 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 13 listopada 2024 17:00 UTCidentified

   We have identified an issue affecting the speed at which records become available within search. A mitigation has been deployed and we are continuing to monitor the system as it recovers.

2. 13 listopada 2024 19:09 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 7 sierpnia 2024 19:20 UTCinvestigating

   An issue has been been identified when attempting to access our marketing and support pages hosted at attio.com We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

2. 7 sierpnia 2024 20:29 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 29 lipca 2024 12:02 UTCidentified

   An issue has been been identified. We have identified the root cause and our team is working to resolve the issue as quickly as possible.

2. 29 lipca 2024 12:10 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.

1. 26 lipca 2024 15:22 UTCidentified

   We have identified an issue relating to the availability of the Attio Web application. We are working to restore access at this time.

2. 26 lipca 2024 15:27 UTCresolved

   The issue has now been resolved. We’re sorry for any inconvenience caused.