Historia awarii Beamery

1. 23 września 2026 09:34 UTCinvestigating

   Obecnie badamy pewne nieścisłości (przestarzałe dane) w raportach w ramach naszej funkcji raportowania. Brak danych nie został utracony i dostarczymy aktualizację tak szybko, jak to możliwe. Przepraszamy za wszelkie niedogodności, Beamery Engineering

2. 24 września 2026 08:21 UTCidentified

   Zidentyfikowaliśmy tę kwestię i zainicjowaliśmy odświeżanie danych we wszystkich środowiskach produkcyjnych w celu usunięcia nieścisłości w sprawozdaniach. W tym tygodniu przedstawimy dalsze aktualizacje terminów realizacji. Przepraszamy za wszelkie niedogodności, Beamery Engineering

3. 24 września 2026 13:50 UTCidentified

   W ramach CRM należy teraz ustalić sprawozdania dotyczące prywatnych i unijnych przedsiębiorców, zawierające dokładne dane. W dalszym ciągu trwają prace nad sprawozdaniami dla klientów z USA i jak najszybciej zostanie dostarczona aktualizacja. Przepraszamy za wszelkie niedogodności, Beamery Engineering

4. 28 września 2026 13:27 UTCmonitoring

   Wszystkie raporty Tenantów powinny być teraz ustalone z dokładnymi danymi. Przepraszamy za wszelkie niedogodności, Beamery Engineering

5. 30 września 2026 12:18 UTCresolved

   Sprawa ta została rozwiązana. Dzięki za cierpliwość. Beamery Engineering

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 1 września 2026 14:27 UTCinvestigating

   Prowadzimy dochodzenie w sprawie przekierowania użytkowników UE do amerykańskich stron logowania przy dostępie do logowania z [strony głównej Beamery] (https: / / beamery.eu / "Strona główna Beamery"). Jeśli doświadczasz tego problemu, użyj tego odnośnika do logowania: [https: / / login.beamery.eu / sso] (https: / / login.beamery.eu / sso "https: / / login.beamery.eu / sso")

2. 1 września 2026 15:18 UTCresolved

   Zidentyfikowaliśmy i naprawiliśmy problem, który spowodował przekierowanie niektórych użytkowników UE na stronę [beamery.com] (http: / / beamery.com "beamery.com") zamiast [beamery.eu] (http: / / beamery.eu "beamery.eu"). Fix jest teraz na żywo i nie ma potrzeby działania dla większości użytkowników. Jeśli jesteś nadal wysyłane do złej strony logowania, jest to cached redirect przechowywane w przeglądarce, a nie trwa błąd. Aby to rozwiązać, oczyść pamięć podręczną przeglądarki lub przejść bezpośrednio do regionalnej strony logowania: • UE: [https: / / login.beamery.eu / sso] (https: / / login.beamery.eu / sso "https: / / login.beamery.eu / sso") • US: [https: / / login.beamery.com / sso] (https: / / login.beamery.com / sso "https: / / login.beamery.com / sso") Otwarcie strony w oknie prywatnym lub incognito obejmie również buforowane przekierowanie, jeśli wolisz nie wyczyścić bufora.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 20 sierpnia 2026 08:08 UTCinvestigating

   Mamy problemy z parsowaniem CV, nasz zespół właśnie prowadzi śledztwo. Nie utracimy CV i przeanalizujemy wszystko jak najszybciej. Dziękuję za cierpliwość. Beamery Engineering

2. 20 sierpnia 2026 14:45 UTCmonitoring

   Odpoczynek CV został wznowiony. Przetwarzamy nieudane części i nie oczekujemy utraty danych. Dziękuję za zrozumienie, Beamery Engineering

3. 20 sierpnia 2026 18:14 UTCresolved

   Parsowanie CV działa od 14: 21 UTC. Wszystkie życiorysy, które zawiodły w czasie między 18: 30 UTC 19 sierpnia, a następnie zostały ponownie przetworzone. Przepraszamy za wszelkie niedogodności, Beamery Engineering

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 18 czerwca 2026 10:46 UTCinvestigating

   We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

2. 18 czerwca 2026 11:01 UTCmonitoring

   We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

3. 18 czerwca 2026 12:55 UTCresolved

   The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

1. 6 maja 2026 20:39 UTCidentified

   We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.

2. 6 maja 2026 21:13 UTCmonitoring

   Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.

3. 7 maja 2026 09:02 UTCresolved

   The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.

1. 17 marca 2026 16:15 UTCinvestigating

   Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

2. 17 marca 2026 16:59 UTCidentified

   The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

3. 17 marca 2026 19:26 UTCidentified

   CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

4. 17 marca 2026 23:17 UTCmonitoring

   Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

5. 18 marca 2026 09:35 UTCresolved

   Elastic CPU returned to normal following mitigations, normal service resumed.

1. 19 lutego 2026 16:25 UTCinvestigating

   Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.

2. 19 lutego 2026 16:54 UTCresolved

   Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.

1. 13 lutego 2026 17:18 UTCinvestigating

   We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.

2. 16 lutego 2026 09:37 UTCresolved

   As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.

1. 14 stycznia 2026 22:00 UTCinvestigating

   We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.

2. 14 stycznia 2026 23:23 UTCresolved

   We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.

1. 8 grudnia 2025 11:14 UTCresolved

   The Cloudflare outage has been restored and Beamery Sandbox US is back online.

2. 8 grudnia 2025 11:14 UTCmonitoring

   Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.

3. 8 grudnia 2025 11:14 UTCinvestigating

   Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance.   https://www.cloudflarestatus.com/

1. 2 grudnia 2025 21:14 UTCresolved

   All services are operating normally

2. 2 grudnia 2025 21:14 UTCidentified

   Cloudflare service causing access issues to Beamery

3. 2 grudnia 2025 21:14 UTCmonitoring

   Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.

1. 2 grudnia 2025 21:20 UTCinvestigating

   We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.

2. 2 grudnia 2025 21:20 UTCresolved

   All services are operating normally.

3. 2 grudnia 2025 21:20 UTCmonitoring

   All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.

1. 2 grudnia 2025 21:28 UTCinvestigating

   LinkedIn CRM Connect sync is delayed

2. 2 grudnia 2025 21:28 UTCresolved

   Errors are back down and normal operations have resumed

1. 2 grudnia 2025 21:32 UTCinvestigating

   Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.

2. 2 grudnia 2025 21:32 UTCresolved

   All services are operating normally

1. 2 grudnia 2025 21:39 UTCinvestigating

   Some customers are unable to access Beamery via SSO

2. 2 grudnia 2025 21:39 UTCresolved

   All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.