Historia awarii Bexio

1. 4 września 2026 08:55 UTCinvestigating

   Obecnie systemowe e-maile z bexio (np. zapomniane hasło, kody 2FA, zaproszenia firmowe, wysyłanie faktur itp.) doświadczają opóźnień w dostawie z powodu problemów technicznych u naszego dostawcy poczty elektronicznej. Pracujemy już nad rozwiązaniem.

2. 4 września 2026 11:01 UTCidentified

   Zidentyfikowaliśmy problem i obecnie przygotowujemy alternatywne rozwiązanie, aby e-maile mogły być ponownie odbierane i wysyłane wiarygodnie. Będziemy cię informować na bieżąco.

3. 4 września 2026 13:35 UTCmonitoring

   Obecnie mamy do czynienia z opóźnieniami i problemami z dostawą wiadomości e-mail. Konta pocztowe Microsoft są naruszone. Ponieważ przyczyna leży bezpośrednio z dostawcą, nie mamy bezpośredniego wpływu na rozwiązanie problemu. Nadal uważnie monitorujemy sytuację.

4. 4 września 2026 18:37 UTCresolved

   Dostawca zewnętrzny poinformował nas, że problem dostawy poczty elektronicznej wpływający na konta Microsoft został rozwiązany. Użytkownicy, którzy wcześniej nie mogli otrzymać kodów weryfikacji 2FA, mogą teraz zażądać nowego. Dodatkowo, proszę zauważyć, że e-maile opóźnione wcześniej nie zostały utracone; zostaną one teraz wysłane. Dzięki za cierpliwość i zrozumienie.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 9 lipca 2026 12:32 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 9 lipca 2026 12:44 UTCresolved

   This incident has been resolved.

1. 8 lipca 2026 08:24 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 8 lipca 2026 08:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 lipca 2026 09:09 UTCresolved

   This incident has been resolved.

1. 25 czerwca 2026 15:02 UTCinvestigating

   We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

2. 26 czerwca 2026 11:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 czerwca 2026 11:13 UTCresolved

   This incident has been resolved.

1. 2 czerwca 2026 15:30 UTCidentified

   At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

2. 2 czerwca 2026 15:40 UTCresolved

   This incident has been resolved.

1. 21 kwietnia 2026 08:58 UTCinvestigating

   We are currently investigating this issue.

2. 21 kwietnia 2026 13:48 UTCresolved

   This incident has been resolved.

1. 24 marca 2026 07:40 UTCidentified

   At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

2. 24 marca 2026 16:29 UTCresolved

   You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

1. 23 marca 2026 08:32 UTCidentified

   At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

2. 23 marca 2026 12:14 UTCresolved

   The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

1. 20 marca 2026 07:24 UTCidentified

   Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

2. 21 marca 2026 06:38 UTCmonitoring

   The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

3. 21 marca 2026 15:36 UTCmonitoring

   We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

4. 23 marca 2026 09:59 UTCmonitoring

   Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

5. 23 marca 2026 12:15 UTCresolved

   Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

1. 19 marca 2026 15:20 UTCidentified

   The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

2. 19 marca 2026 15:59 UTCresolved

   developer.bexio.com is available again. We apologise for any inconvenience caused.

1. 17 marca 2026 09:12 UTCidentified

   Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

2. 17 marca 2026 12:02 UTCresolved

   Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

1. 16 marca 2026 14:30 UTCidentified

   Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

2. 16 marca 2026 15:59 UTCresolved

   Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

1. 3 marca 2026 10:05 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 3 marca 2026 13:47 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2 marca 2026 12:59 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2 marca 2026 14:11 UTCidentified

   We have identified the cause and are working on a fix. Thank you for your patience.

3. 2 marca 2026 15:45 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 17 lutego 2026 13:06 UTCinvestigating

   The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 17 lutego 2026 14:36 UTCresolved

   The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

1. 27 stycznia 2026 11:02 UTCinvestigating

   We are currently investigating this issue.

2. 27 stycznia 2026 12:39 UTCresolved

   We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

1. 19 stycznia 2026 07:55 UTCinvestigating

   Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

2. 19 stycznia 2026 09:33 UTCresolved

   Issue resolved

1. 18 grudnia 2025 14:40 UTCidentified

   bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 18 grudnia 2025 15:09 UTCresolved

   bexio is fully operational again. We apologize for the inconvenience.

1. 14 grudnia 2025 16:04 UTCinvestigating

   The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

2. 14 grudnia 2025 16:42 UTCidentified

   We have identified the root cause and are applying mitigation.

3. 14 grudnia 2025 17:04 UTCresolved

   We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

1. 5 grudnia 2025 09:01 UTCidentified

   bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

2. 5 grudnia 2025 09:17 UTCmonitoring

   bexio is available again. A fix has been implemented and we are monitoring the results.

3. 5 grudnia 2025 10:20 UTCresolved

   We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.